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Sailing Chandlery Reviews 

3,946
•
TrustScore 5 out of 5

4.9

Sailing shop
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Review summary

Created with AI, based on recent reviews

Considering 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and competitive pricing available across a very wide selection of specialized boating equipment and replacement parts. Consumers also deeply appreciate the knowledgeable customer service, friendly staff advice, and accurate product descriptions provided directly on their user-friendly, well-structured website. Some reviewers were not happy with occasional shipping delays or frustrating issues involving third-party address lookup tools encountered during the online checkout process. A few buyers noted that parcels could sometimes experience unexpected transit setbacks because of local postal service bottlenecks or general delivery staffing shortages.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising exceptionally fast shipping... See more

Product

Customers expressed absolute satisfaction with the product range and quality, noting that items arrive... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast and efficient delivery... See more

Order

Consumers find order satisfaction due to the intuitive website, competitive pricing, and remarkably fast... See more

Price

Clients share satisfaction on price, noting consistently competitive rates, great deals, and sensible costs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our son lost his ILCA rudder and tiller assembly overboard, never to be recovered. One phone call and a trip to Sailing Chandlery allowed him to be racing again within 24 hours, at a very sensible pr... See more

Rated 5 out of 5 stars

We needed to do some urgent repairs to my daughter’s Laser ahead of a race at the weekend - Sailing Chandlery had all the parts (and fixings), at a good price and got them to us fast. Great service!

Rated 5 out of 5 stars

Really pleased with Sailing Chandlery. I got an ILCA rudder at the best price anywhere (look for vouchers)! Communication was excellent, and delivery was fast and securely packed. Great to... See more

Company replied

Rated 5 out of 5 stars

Amazing shopping experience, as ever. The site has an almost unrivalled stock and selection of items, and at great prices too. This most recent order saw super quick and easy dispatch/postage, and t... See more

Company replied

Company details

  1. Sailing shop
  2. Boat accessories supplier
  3. Boat cover supplier
  4. Boat maintenance

Written by the company

Our friendly team at Sailing Chandlery provide everything from shackles to boats to the general public with fast delivery times providing the service you deserve. As an online chandlery our aim is to take the hassle out of your trip to the chandlery, order your sailing products, they will be dispatched quickly and arrive at your door. We are also an authorised Laser Performance dealer offering boats and official class legal parts for the Laser, Pico, Bug, Bahia and Vago.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(3,946)

204 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

All quite straightforward really

All quite straightforward really. I had a need for some Allen bung and sockets. They were easy to find on the website, easy to order, and came quickly. My first time using Sailing Chandlery and I will continue to do so.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Trusted supplier

I have been purchasing parts from Sailing Chandlery while serving as a Sailing Club bosun for several years, but now I have my own boat I am glad to have a trusted resource for rigging and repairs.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

First place I go to

First place I go to when looking for something for my dinghy, always a good range of products and keenly priced, also received a code for free delivery on this occasion. Happy to recommend

17 June 2026
Unprompted review
Rated 4 out of 5 stars

I got what I ordered but Royal Mail…

I got what I ordered but Royal Mail were difficult as the package had to be signed for

6 June 2026
Unprompted review
Sailing Chandlery logo

Reply from Sailing Chandlery

Thanks for taking the time to leave us a review Jean.

Having looked at your order, this was due to a knife being in the order. We always send these via age verified post.

Many thanks

Andrew
Sailing Chandlery Founder

Rated 5 out of 5 stars

Excellent service !

Excellent service. Delivery prompt and on time. Purchased an aluminium launching trolley which is well made and exactly as described.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service!

Andrew and the team were extremely helpful, offering clear advice on rigging my ILCA kicker system and supplying the parts I needed within 48 hours of my order. I couldn't have wished for better service!

5 June 2026
Unprompted review

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