Click and collect was so simple to use. Select amount Sainsburys covert to your currency. Bank details, Nectar Card and select store all done. I got a better rate with click and collect which was grea... See more
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Review summary
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The person who served me had put a lot of thought in to the range of notes she was giving me. Not just a bundle of the same high denomination notes as often happens. And checked with me if it was oka... See more
Company replied
Quick and easy to use service. My order came in 3 days early which was another nice surprise. The exchange rate is one of the best ones you can get currently. Recommend. The woman staffing the travel... See more
Company replied
Easy to order online… good exchange rate… message received to say ready for pick up in store… picked up and wished a lovely holiday by efficient cashier at travel money service counter. Thank you.
Company replied
Company details
- #23 of 31 best companies in Currency exchange service
About Sainsbury's Travel money
Written by the company
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷Contact info
15 Galena Road, W6 0LT, London, United Kingdom
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
4.6
Excellent
8k reviews
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Very helpful and straight forward both…
Very helpful and straight forward both over the counter and online + collection.
21 August 2026
Reply from Sainsbury's Travel money
Hi,
We're delighted to hear that you found our service helpful and straightforward, both over the counter and with online collection. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Easy to purchase on-line.
Easy to purchase on-line.
Very straightforward with clear instructions
Pick up in store was very quick
22 August 2026
Reply from Sainsbury's Travel money
Hi,
We're delighted to hear that you found the online purchasing process easy and straightforward. We're also pleased that collecting your order in store was very quick.
Thank you,
Sainsbury's Travel money Customer team
Fast service & convenient pickup
Fast service. Very convenient for pick up. Helpful cashier.
27 August 2026
Reply from Sainsbury's Travel money
Hi Kathleen,
We're delighted to hear that you experienced fast service, found the pick up convenient, and that our colleague was helpful. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Very efficient and quick
Very efficient and quick. Would definitely use Sainsbury’s again for currency purchase
21 August 2026
Reply from Sainsbury's Travel money
Hi Catherine,
We're delighted to hear that you found our service very efficient and quick for your currency purchase. We appreciate your positive feedback and look forward to assisting you again.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi Ian,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
We don't all want our lives made more complex.
I simply wished to purchase Euros, normally a straightforward procedure, but found it made so complex by my usual supplier's app insisting that I consider obtaining a Travel Card that I gave up. My first time using Sainsburys was simple online, allowing me to pick up my travel cash at their local store a couple of hours later.
29 August 2026
Reply from Sainsbury's Travel money
Hi,
We're so pleased to hear that your first experience with us for purchasing euros was simple and convenient, especially after encountering difficulties elsewhere. It's great to know that our online service and in store collection met your needs.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Easy, quick and economical service
Easy to order and quick delivery to store. Very pleasant staff who had a good knowledge of the needs of the area I am intending to visit
Excellent rate thanks to Nectar price
24 August 2026
Unprompted review
Reply from Sainsbury's Travel money
Hi Michael,
We're delighted to hear you found the ordering process easy and the delivery to the store quick. It's wonderful that our colleagues were pleasant and knowledgeable, and that you benefited from the excellent Nectar price.
Thank you,
Sainsbury's Travel money Customer team
The person we dealt with was extremely…
The person we dealt with was extremely professional and pleasant . The best customer service.
22 August 2026
Reply from Sainsbury's Travel money
Hi,
We're delighted to hear that you found our colleague extremely professional and pleasant, and that you received the best customer service. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi,
We're delighted to hear that you found the transaction easy and quick, and that your order was ready earlier than you expected. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Easy way to order foreign currency.
26 August 2026
Reply from Sainsbury's Travel money
Hi Julie,
We're glad you found our foreign currency ordering process easy. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Easy to order online. Best price.
Easy to order online.
Picked a time convenient for me to collect.
Bright and friendly staff instore.
The best exchange rate(a small boost with nectar).
Simple process.
28 August 2026
Reply from Sainsbury's Travel money
Hi Jonathan,
We're delighted to hear you found our online ordering easy and convenient, and that our in store colleagues were bright and friendly. It's great you appreciated the competitive exchange rate with your Nectar card.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi Christopher,
We're delighted to hear you had such a positive experience with our team member. Thank you for your kind feedback; we truly appreciate it.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi Joseph,
We're delighted to hear that you found our service to be smooth and straightforward. Thank you for your positive feedback; we truly appreciate it.
Thank you,
Sainsbury's Travel money Customer team
Found some old money notes at home
Found some old money notes at home. Used the online service to book them in and get a selling quote. Took them into the local branch and got the money. Win win.
21 August 2026
Reply from Sainsbury's Travel money
Hi,
We are so pleased to hear about your positive experience with our online service and local branch. It's wonderful that we could help you with your old money notes. Thank you for sharing your feedback.
Thank you,
Sainsbury's Travel money Customer team
travel money
Easy to order, good price,, quick to process, easy process to pick up locally.
28 August 2026
Reply from Sainsbury's Travel money
Hi Helen,
We're delighted to hear that you found the ordering process straightforward, the rates competitive, and that the processing and local pick up were quick and easy. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Online ordering works well
Online ordering works well, and instore staff are very helpful.
28 August 2026
Reply from Sainsbury's Travel money
Hi Mr Austin,
We're delighted to hear that you found our online ordering process effective and that our in store team members were very helpful. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi,
We're delighted to hear that you found the online ordering process easy and that you received friendly service when collecting in store. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Reply from Sainsbury's Travel money
Hi Pamela,
We're delighted to hear you had such a positive experience with our team. Thank you for your kind feedback; we truly appreciate it.
Thank you,
Sainsbury's Travel money Customer team
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