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Santé Group Reviews 

489
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and dedication, making the process smooth and hassle-free. Many people highlight the excellent customer service, noting prompt responses and professional handling of inquiries. Reviewers frequently mention receiving great value for money and competitive prices, often securing better deals than expected. Consumers appreciate the efficient and straightforward process, with many noting how the company simplifies complex tasks like renewing health insurance. People consistently recommend the service for its reliability and ability to find suitable solutions tailored to individual or company needs.

What people talk about most

Service

Customers had positive experiences with service, consistently describing it as excellent, efficient, and... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the staff is knowledgeable,... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that they received competitive... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently finding good value. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nikki from Nugent Santa, who has been dealing with our family healthcare for many years now, she always gives good advice and tries to keep increases as low as possible. Even though she had a few day... See more

Company replied

Rated 5 out of 5 stars

Trish Burke was so helpful , made the process super easy and gave us all the best options to choose from for our private healthcare. Better still we gor a great price and great coverage. Highly... See more

Company replied

Rated 5 out of 5 stars

Excellent service throughout our private medical insurance review. Everyone I dealt with in the Sante Group was knowledgeable, responsive, and provided clear advice that helped us make an informed dec... See more

Company replied

Rated 5 out of 5 stars

I reached out to Luke regarding sourcing private health cover for a client, and he made the entire process from start to finish so simple and hassle-free! This turned out to be less straightforw... See more

Company replied


Company details

  1. #10 of 27 best companies in Health insurance agency
  2. #11 of 38 best companies in Business insurance company
  3. #14 of 21 best companies in Income Protection Insurance Company
  4. #35 of 230 best companies in Insurance agency
  5. #55 of 175 best companies in Insurance broker
  6. #31 of 53 best companies in Life Insurance Agency

About Santé Group

Written by the company

At Santé Group, we provide expert advice and tailored solutions in Health Insurance, Life Insurance, and Employee Benefits. Through our specialist intermediaries, Nugent Santé and Santé Life, we help individuals and businesses navigate the complexities of Health and Protection insurance with confidence. We’re committed to promoting health, supporting employee wellbeing and ensuring our clients have the right cover in place when they need it most. Our Employer Wellness programmes and benefits solutions are designed to engage employees and create healthier, more productive workplaces. With a straightforward and personal approach, we make insurance simple, giving you peace of mind for the future.

Contact info

Promotion box for Santé Group

Santé Group - Life that bit easier.

For a comprehensive suite of Employee Benefits & Wellness Solutions.

4.9

Excellent

TrustScore 5 out of 5

489 reviews

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4.9

All reviews

(489)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant from start to finish....

I have known Nugent Sante in a professional capacity for over 6 years. When it came to organising private medical insurance, I knew there was only one place to go.
Luke was fantastic, spoke in plain English and provided documents and correspondence exactly when he said he would.
Not only did I get a very competitive facility that now protects my Family and I, I also was not 'sold' the most expensive option.....I was in fact advised to go for the option that best met the criteria I had given to Luke.
Couldn't have asked for anymore from Luke and the team. Brilliant service.

5 February 2024
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review. We are pleased that you found our services helpful and we look forward to working with you again.

Rated 5 out of 5 stars

Efficient

it was quick and efficient. i was contacted for the renewal and went though seamlessly.

29 January 2024
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Reply from Santé Group

Thank you for your lovely review! It was a pleasure working with you and we look forward to supporting you again.

Rated 5 out of 5 stars

Highly recommend

We worked with Nugent Sante for several years now for both our private medical and life insurance needs, specifically Barbara and Stephen - and we've always found them very professional and personable. Top class customer service, clear cut communication with no industry jargon and putting the needs of our business first - and connecting with us on a personal level which is crucial for us especially as a small business. Cannot recommend them enough!

22 January 2024
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Reply from Santé Group

Thank you so much for your lovely review! It is a pleasure working with you, we are so happy we can help you.

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with and explanations were simple and patiently carried out.

Communication was also very well documented and explained

4 January 2024
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review. It was a pleasure working with you and we look forward to supporting you again.

Rated 5 out of 5 stars

We haven't used a broker before for our…

We haven't used a broker before for our Company Healthcare. We decided to let Nugent look at our renewal, and they saved us a lot of money and covered all the options for us. Dan was extremely helpful and the rest of the team too.
we highly recommend the service Nugent provide.

30 November 2023
Unprompted review
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review. We are pleased that you found our services helpful and we look forward to working with you again.

Rated 3 out of 5 stars

Admin needs improvement to get service right

After failing to get back to me having promised to do so within a week, 3 week’s later I contacted them and an admin error meant they had lost my application. This did not impress me but eventually when they got their act together did a good job

12 December 2023
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Reply from Santé Group

Dear Mr Hayward,

Thank you for taking the time to leave us your feedback. We are sorry to hear that on this occasion we have not met the high standards of customer service we pride ourselves on. Your feedback has been passed on to a member of our senior management team and they will be in contact with you shortly.

Rated 5 out of 5 stars

Overall Positive Experience!

This is the first time using a broker for our Company Healthcare. When we originally set it up I did the research but using Nugent has been great. We were too close to renewal to change providers but they did get us a discount which is always great.
We will also be using them to get more from our provider and explore other team benefits

19 December 2023
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Reply from Santé Group

Thank you for your lovely review. We are so pleased that you found our services helpful and we look forward to working with you again.

Rated 5 out of 5 stars

Everything great

Everything great! Luke was an amazing help

5 December 2023
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Reply from Santé Group

Thank you for your kind words! It was a pleasure supporting you.

Rated 5 out of 5 stars

We have used Nugent Sante to renew our…

We have used Nugent Sante to renew our companies private medical insurance. Dan Burns was extremely helpful and the whole process ran smoothly, despite how close it was to the deadline. Nugent Sante negotiated us an excellent price and we look forward to working with them on other policies.

27 November 2023
Unprompted review
Santé Group logo

Reply from Santé Group

We are so pleased we could help you! We look forward to supporting you going forward.

Rated 5 out of 5 stars

Outstanding service

Very happy with the service, very proactive, knowledgeable and helpful.

6 November 2023
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Reply from Santé Group

Thank you for your lovely review! It was a pleasure working with you and we look forward to supporting you again.

Rated 5 out of 5 stars

Good advice and people

I've been with Nugent Sante for a few years now and I always feel supported. Good advice and decent people. I will remain a client of theirs and would recommend them.

24 October 2023
Unprompted review
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review. We love working with you!

Rated 5 out of 5 stars

Efficient and thorough review of the…

Efficient and thorough review of the market. Excellent service.

16 October 2023
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Reply from Santé Group

Thank you for your kind words. We are pleased that you found our services helpful and we look forward to working with you again.

Rated 5 out of 5 stars

Outstanding Customer Service

Cannot fault Nugent Santé excellent Customer Service.

Helpful, trustworthy and confident they find the most competitive renewal prices.

1 October 2023
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Reply from Santé Group

Thank you for your kind words. It is a pleasure to work with you.

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