SaveCo Online Reviews 

2,478
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and friendly staff, noting that team members always go above and beyond to assist shoppers with a warm and welcoming smile. People also highlight the wide selection of authentic Asian groceries, fresh meat products, and the exceptionally clean store environment. Some reviewers were not happy with specific product qualities or experienced isolated negative incidents during their visits. Consumers mentioned that certain fresh produce items occasionally failed to meet quality expectations, and a few individuals encountered frustrating service moments that negatively affected their overall trips.

What people talk about most

Staff

People report positive experiences with staff, highlighting their exceptional politeness, efficiency, and... See more

Product

Users describe positive interactions with product, consistently praising the impressive variety and wonderful... See more

Service

Customers consistently note positive experiences with service, highlighting the helpful and polite staff.... See more

Customer service

Consumers find customer service to be exceptionally positive, highlighting the helpful and welcoming nature... See more

Quality

Customers had positive experiences with quality, highlighting that products are simply amazing and prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saveco is a great place for Asian groceries and quality meat shopping. The store is well stocked, reasonably priced, and all the staff are always pleasant and helpful. Today, I want to highlight on... See more

Rated 5 out of 5 stars

It’s always a great experience to visit the store in Bradford. There is an excellent choice , great products and competitive prices. All the staff are helpful and knowledgeable. Special mention for Ma... See more

Rated 5 out of 5 stars

Have been using online delivery service since covid. Good product quality supplied. Prompt response to emails in Working hours. Prices same as in shop and food variety if products available

Rated 5 out of 5 stars

Mahejbin was incredibly friendly (and funny), and gave us mini-reviews of a number of our items. Her advice on one has proved very useful, and I doubt we'll go back to the pre-Saveco method of making... See more


Company details

  1. #5 of 39 best companies in Grocery delivery service
  2. #3 of 14 best companies in Asian Grocery Shop
  3. #1 of 6 best companies in Convenience Store
  4. #1 of 9 best companies in Indian Grocery Shop
  5. #2 of 23 best companies in Supermarket
  6. #1 of 1 best companies in Cash & Carry

Written by the company

At SaveCo our mission is to become the region's foremost online delivery service of the freshest groceries, HMC-certified halal meat and everyday household items. With over 30 years experience in our field, we endeavour to achieve this through impeccable customer service, uncompromising quality and an unwavering commitment to the most important people to us - YOU the customer. SaveCo Online is the e-commerce arm of SaveCo Group - a third generation independent family business within the retail and wholesale food distribution sectors. SaveCo supply both household and retail customers with the finest, freshest and most cost effective produce, spices, ingredients and staple products within the world foods market as well as HMC-certified halal meats through it's subsidiary The Meat Company Bradford. The company serves both retail and trade customers in a competitive marketplace and is well renowned for high levels of quality and service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,478)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Experience is great

Experience is great, product quality and price too good and all staff members are very kind specially Miss Mahejbin is very kind and helpful, so thanks alot for everything.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been really impressed with the…

I’ve been really impressed with the service from Saveco. My shopping is always delivered on time, and the delivery staff are consistently polite and generous.

Today, I received a call from a staff member named Asma regarding an issue with my order. She was extremely polite, helpful, and knowledgeable, and offered me an alternative straight away. Her professionalism and friendly manner made the experience smooth and stress-free.

Thank you for the excellent service!

5 October 2025
Unprompted review
Rated 2 out of 5 stars

Delivered vegetables are not fresh, and in poor condition.

The delivery was ok, but unfortunately the vegetables that were delivered (Turiya, sweetcorn, sweet potatoes) were not fresh and had to be thrown away - which felt like a huge waste of money. Disappointingly, this has happened during previous orders as well. The cupboard products were fine, but fresh produce is not good.

In future, it would be helpful if staff could let online customers know in advance if the selected fruit/vegetable is not fresh, so that the customer can either choose something else or cancel that part of the order instead. Please don't waste people's money like this.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and polite cashier…

Very helpful and polite cashier Mahejbin, always ready to help with a smile.
Well stocked up store with all kind of groceries available.
Meat and chicken also always fresh!

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, mahejbin is brilliant and always welcoming and always happy to help excellent customer service. Definitely recommend

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Ordering was simple

Ordering was simple, the range of products is impressive, and delivery was fast. I'll definitely be a returning customer.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Superb

Hi. I highly recommend shopping with saveco. Whenever I have anything to sort out ,they are there to help me. Staff Shiraz and faraz are very good. Asma sister is very good. Naz is also a good employee working there. Few of them I don't know their names but they all go on and beyond to helpout their customers. Thank you Saveco. Keep doing good work. Where I am in south leeds, I used to struggle to get my shopping , Save co made is possible and easy to shop for me on my door step. God May Bless them always. Ameen.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

It was my first time visiting their…

It was my first time visiting their store (I have browsed the website before but never ordered).

The staff were very friendly, offering me help as I went round the store and was checking labels etc. The store was clean and a nice calm atmosphere, the butchers counter well well stocked and the both staff members very friendly. I was then served by Mahejbin who asked if I had been before, asked how I found it, asked if I got what I wanted etc. She was very friendly and helpful. Good experience and would happily return again.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, helpful & good prices

Saveco was the only stockist i could find with “Orange Blossom Water”. The store was well laid out, well stocked. All the staff I spoke to were friendly & helpful, especially Asma. A bonus was the price was good!
Highly recommend this store.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Saveco Bradford I always have a great…

Saveco Bradford I always have a great experience whenever I go there. In particular I'd like to say a special thank you to Mahejbin who always greets us with kindness and is always super helpful. Thank you very much for the great service!

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Less on price good on quality and quantity

Outstanding Service and Great Prices!

I had a fantastic experience at this cash and carry. The two staff ASMA and I don’t know the other name but it was a girl who assisted me were incredibly cooperative, polite, and professional. Their customer service really stood out.

The quality and quantity of the products were excellent, and the prices were very affordable. Everything was well-organized, and the overall environment was clean and efficient.

Highly recommended! I’ll definitely be coming back again.

14 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look