SaveCo Online Reviews 

2,478
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and friendly staff, noting that team members always go above and beyond to assist shoppers with a warm and welcoming smile. People also highlight the wide selection of authentic Asian groceries, fresh meat products, and the exceptionally clean store environment. Some reviewers were not happy with specific product qualities or experienced isolated negative incidents during their visits. Consumers mentioned that certain fresh produce items occasionally failed to meet quality expectations, and a few individuals encountered frustrating service moments that negatively affected their overall trips.

What people talk about most

Staff

People report positive experiences with staff, highlighting their exceptional politeness, efficiency, and... See more

Product

Users describe positive interactions with product, consistently praising the impressive variety and wonderful... See more

Service

Customers consistently note positive experiences with service, highlighting the helpful and polite staff.... See more

Customer service

Consumers find customer service to be exceptionally positive, highlighting the helpful and welcoming nature... See more

Quality

Customers had positive experiences with quality, highlighting that products are simply amazing and prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saveco is a great place for Asian groceries and quality meat shopping. The store is well stocked, reasonably priced, and all the staff are always pleasant and helpful. Today, I want to highlight on... See more

Rated 5 out of 5 stars

It’s always a great experience to visit the store in Bradford. There is an excellent choice , great products and competitive prices. All the staff are helpful and knowledgeable. Special mention for Ma... See more

Rated 5 out of 5 stars

Have been using online delivery service since covid. Good product quality supplied. Prompt response to emails in Working hours. Prices same as in shop and food variety if products available

Rated 5 out of 5 stars

Mahejbin was incredibly friendly (and funny), and gave us mini-reviews of a number of our items. Her advice on one has proved very useful, and I doubt we'll go back to the pre-Saveco method of making... See more


Company details

  1. #5 of 39 best companies in Grocery delivery service
  2. #3 of 14 best companies in Asian Grocery Shop
  3. #1 of 6 best companies in Convenience Store
  4. #1 of 9 best companies in Indian Grocery Shop
  5. #2 of 23 best companies in Supermarket
  6. #1 of 1 best companies in Cash & Carry

Written by the company

At SaveCo our mission is to become the region's foremost online delivery service of the freshest groceries, HMC-certified halal meat and everyday household items. With over 30 years experience in our field, we endeavour to achieve this through impeccable customer service, uncompromising quality and an unwavering commitment to the most important people to us - YOU the customer. SaveCo Online is the e-commerce arm of SaveCo Group - a third generation independent family business within the retail and wholesale food distribution sectors. SaveCo supply both household and retail customers with the finest, freshest and most cost effective produce, spices, ingredients and staple products within the world foods market as well as HMC-certified halal meats through it's subsidiary The Meat Company Bradford. The company serves both retail and trade customers in a competitive marketplace and is well renowned for high levels of quality and service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(2,478)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I reserved an item in the afternoon and…

I reserved an item in the afternoon and could only pick it up in the evening I thought it would be just like normal retailers who just fob you off I was rather surprised when I went in to the store and asked about my reservation that it was there to be collected all this was down to Mahejbin’s efforts and going the extra mile in customer service and support, Mahejbin is an asset to SaveCo who should be proud of staff like her keep up the good work Mahejbin

14 July 2025
Unprompted review
Rated 5 out of 5 stars

We love Save Co the shop is like a…A store with a big heart

We love Save Co the shop is like a family it’s very supportive to our needs my dad has dementia and they help us bring the shopping in sometimes. They also respond to our requests and address any concerns straightaway just on the gold customer service we receive we are extremely happy with the shop and all the staff.

27 June 2025
Rated 5 out of 5 stars

Served by Mahejbin

Served by Mahejbin, amazing service and shop is always stocked well with fresh vegetables and indian food. My one stop shop for all food shopping.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Especially mahejbin she is really good at…..

Had a really great experience there the environment is so vibrant first time i enjoyed grocery shopping…and up them all the staff is really nice especially MAHEJBIN she is really good at her work thanks for your great service mahejbin

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Saveco Bradford have always been the…

Saveco Bradford have always been the best for fresh fruit & veg as well as our meat shopping. I always have a great experience whenever I go there. In particular I’d like to say a special thank you to Shabnam who always serves us with a beautiful smile. Thank you very much for the great service

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Lovely service and staff is very…

Lovely service and staff is very friendly. My family has been going to saveco for many years now and the quality of fruits and meat is excellent. Mahejbin is a very welcoming member of staff thank you to all the team at saveco.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Mahejbin is so helpful and polite

Mahejbin was really polite and helpful as she opened a new till due to a bit of a queue forming behind us so she took initiative and helped everyone out by serving the line quickly and efficiently.

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Shabnam

Shabnam has been amazing, always kind and treats all customers with so much respect. My family and myself have been coming here for years and she has always been so lovely. Just want to say a big thank you to Shabnam

26 May 2025
Unprompted review

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