I had a dreadful experience with this company who basically rented me a smart TV and then after a few months I couldn't get onto the TV apps and they told me they couldn't do anything as the TV compa... See more
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See what reviewers are saying
Needed alot of support this last few months, these people are brilliant, always helpful been with them years now and will be staying put, please don't change.
Company replied
I will say I had an issue and Sophie had to deal with a very unhappy client. She remained professional throughout and at times I did not which I have apologised for! My complaint did take... See more
Company replied
In general everything made my experience really good ... After dealing with a lovely girl that helped me sort out steps to take on an old item and renting a new one.... Having being so polite helpf... See more
Company replied
Company details
Written by the company
We are hiya! – it’s nice to meet ya! Since 2018, we’ve been offering TV rental that’s affordable, practical and fair. There are no onerous finance agreements and no high interest rates. Over the years, we’ve expanded our product range to give our customers access to more tech and appliances, such as mobile phones, tablets and washing machines – and there’s more to come! We now have thousands of customers in the UK and we'd love for you to join us in the rental revolution!
Contact info
Piccadilly Business Centre, Aldow Enterprise Park, Blackett Street, M12 6AE, Manchester, United Kingdom
- 0161 647 7660
- support@sayhiya.co.uk
- sayhiya.co.uk
3.8
Great
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Always fast response to questivery goodons and…
Always fast response to questions and very fast to sort out my problem when remote control stopped working.
21 January 2025
Unprompted review
Reply from hiya!
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our support team. Providing quick and effective solutions is our top priority, and we're glad we could help you with your remote control issue. If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help! 😊
Good customer service
Good customer service , if you are struggling with payment they are good with helping with it .. the product was great and had no problems.
21 January 2025
Unprompted review
Reply from hiya!
Thank you for your positive feedback! We're delighted to hear that you had a great experience with our customer service and that our team was able to assist you with your payment concerns. It's wonderful to know that you are satisfied with the product as well. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! 😊
Have had products for over 2 years now
Have had products for over 2 years now, and have always done exactly as said they would, customer service has been great and very reliable
21 January 2025
Unprompted review
Reply from hiya!
Thank you for your loyalty over the past two years! We're delighted to hear that our products have consistently met your expectations and that you've had a positive experience with our customer service. Reliability and great service are what we strive for, and it's wonderful to know we've been able to deliver that for you. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're always here to help! 😊
Amazing team really recommend to…
Amazing team really recommend to everyone
21 January 2025
Unprompted review
Reply from hiya!
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. Your recommendation means a lot to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're always here to help! 😊
Not great experience to be honest my tv…
Not great experience to be honest my tv has stopped working countless times needing to be swapped the soundbar does not work and hasn’t for over 6 months company are reluctant to sort any issues out I was blocked on Facebook plus messenger because I dared to ask for help regarding my tv I honestly can not wait until I’ve got enough money together to buy a tv so I can council hiya biggest mistake I ever made
21 January 2025
Unprompted review
Reply from hiya!
Dear Kathleen,
I have reviewed your account and cannot see any recent or outstanding issues reported by yourself for the products you have with us.
In order for us to help you, please email support@sayhiya.co.uk and we will endeavor to get your products working again, or arrange replacements if applicable.
We are sorry for any inconvenience that these issues may have caused and would really like the opportunity to make things right.
Kindest regards,
Joanne
Fab company would highly recommend very…
Fab company would highly recommend very helpful
21 January 2025
Unprompted review
Reply from hiya!
Thank you so much for your fantastic review! We're delighted to hear that you found our company helpful and that you would highly recommend us. Your satisfaction is our top priority, and we're always here to assist you. If you ever have any questions or need further support, please don't hesitate to reach out. 😊
Amazing company to be with
I can’t complain about this company at all. They are amazing company to be with reliable and trustworthy. If there is a problem they will sort it out straight away, I would recommend This company to all my friends and family
7 June 2024
Unprompted review
Reply from hiya!
Thank you so much for your wonderful review! We're thrilled to hear that you find our company reliable and trustworthy. It's great to know that we've been able to address any issues promptly and to your satisfaction. Your recommendation to friends and family means a lot to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're always here to help! 😊
Reply from hiya!
Thank you for your kind words! We're delighted to hear that you had a great experience with our service. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're always here to help! 😊
They are really understand
They are really understand, great prices and very flexible I've managed to change my.payments from weekly to monthly which is easier for myself and the staff I've always found are 10/10 friendly understanding and so poilet
21 January 2025
Unprompted review
Reply from hiya!
Thank you for your wonderful review! We're so pleased to hear that you found our team understanding and our prices great. Flexibility is important to us, and we're glad we could accommodate your payment schedule to better suit your needs. It's fantastic to know that our staff have consistently provided friendly and polite service. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help! 😊
Great
Great, easy to apply and any problems or questions get answered right away and the app makes things really easy.
17 January 2025
Unprompted review
Reply from hiya!
Thank you so much for your positive feedback! We're thrilled to hear that you found our app easy to use and that our support team was able to assist you promptly. Your satisfaction is our top priority, and we're glad we could make things easier for you. If you have any more questions or need further assistance, please don't hesitate to reach out.
Would recommend 100%.
I’ve been with hiya! a couple of years now. I got a tablet for my 6 year old daughter. It has been broken before and they have replaced it with a refurbished one that’s just like new. I would recommend hiya! to friends and family 100%. Customer service is really efficient with solving/fixing problems.
17 January 2025
Unprompted review
Reply from hiya!
Thank you for your wonderful review! We're delighted to hear that you've had a positive experience with hiya! over the past couple of years. It's great to know that your daughter's tablet was replaced promptly and met your expectations. We appreciate your recommendation to friends and family and are glad our customer service team could assist you efficiently. If you ever need further assistance, please don't hesitate to reach out. Thanks for being a valued customer! 😊
Great company and very nice and helpful…
Great company and very nice and helpful customer support
17 January 2025
Unprompted review
Reply from hiya!
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our company and found our customer support team helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you ever need assistance in the future, please don't hesitate to reach out. Have a wonderful day! 😊
The customer care are kind and helpful…
The customer care are kind and helpful the brands are great and never had an issue with anything I have had .
17 January 2025
Unprompted review
Reply from hiya!
Thank you for your kind review! We're delighted to hear that you've had such a positive experience with our customer care team and that you're happy with the brands we offer. It's wonderful to know that you've never had any issues with our products.
Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're always here to help!
Brilliant all round
Brilliant all round. Really straight forward to apply i would highly recommend.I just hope for more products to be added in the future.
23 December 2024
Unprompted review
Reply from hiya!
Thank you so much for your wonderful review! We're delighted to hear that you found the application process straightforward and that you'd recommend our products. Your feedback truly means a lot to us. 😊
We appreciate your suggestion for more products and want you to know that we're constantly working on expanding our range to better serve customers like you.
Thanks again for your support and trust in our brand. If you have any other suggestions or need further assistance, please don't hesitate to reach out.
Ok good company
Ok good company. Just shame you don't get to keep the tvs
19 January 2024
Unprompted review
Reply from hiya!
Thank you for your feedback! We're glad to hear you think highly of our company. We understand your disappointment about not being able to keep the TVs. Our goal is to provide the best possible service and products, and we appreciate your input as it helps us improve. If you have any other suggestions or questions, please feel free to reach out. We're here to help!
I love the products
I love the products and how easy it is to get in contact if needed always available and happy to help of financially struggle one week , couldn't ask for a better company to be with and hopefully have more products in the future
16 January 2025
Unprompted review
Reply from hiya!
Thank you so much for your kind words! We're thrilled to hear that you love our products and find it easy to get in touch with us. Our team is always here to help, especially during times of financial difficulty. Your support means a lot to us, and we're excited to continue providing you with great service and new products in the future. If you ever need anything, don't hesitate to reach out. Thanks again for being a valued customer!
Hiya tv are brilliant but time to send…
Hiya tv are brilliant but time to send tv back over 18 month at 14.98 a week
16 January 2025
Unprompted review
Reply from hiya!
Hi there! Thank you for your feedback. We're delighted to hear that you think the TV is brilliant! We understand that returning it after 18 months can be a bit of a hassle. Your comments are valuable to us, and we'll take them into consideration as we strive to improve our services. If you have any questions or need assistance, please don't hesitate to reach out. We're here to help!
Reply from hiya!
Thank you for your wonderful review! We're so pleased to hear that you find us easy to talk to and deal with. Your satisfaction is our top priority, and it's great to know we're meeting your expectations. If you ever need anything or have any questions, please don't hesitate to reach out. We're always here to help!
Hiya was great
Hiya was great, the TV is had with them was lovely and the service they provided was lovely too highly recommended.
Thank you again Hiya 💓
2 January 2025
Unprompted review
Reply from hiya!
Thank you so much for your lovely review! We're thrilled to hear that you enjoyed the TV and found our service to be excellent. Your recommendation means a lot to us. If you ever need anything or have any questions, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Hiya!
Allways a pleasure to have used and am…
Allways a pleasure to have used and am still using them
Very friendly staff allways polite when calling
The app is so easy to work with
Would recommend to any one
1 January 2025
Unprompted review
Reply from hiya!
Thank you for your fantastic review! We're delighted to hear that you've had such a positive experience with us and continue to enjoy our services. Our team takes pride in being friendly and polite, and we're glad to know our app is easy to use. Your recommendation means a lot to us. If you ever need anything or have any questions, please don't hesitate to reach out. We're always here to help!
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