Scalacube Reviews 4,753

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 342 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the user-friendly control panel and the ease of setting up and managing servers. Customers frequently praise the excellent value for money, noting that the pricing is very competitive for the amount of RAM and features provided, especially for game server hosting. Many also appreciate the smooth performance of the servers, with little to no lag, and the overall reliability of the service. However, some customers also noted issues with customer service, mentioning difficulties with account access, password recovery, and slow or unresponsive support. There were also complaints about the website's outdated appearance and the lack of transparency regarding free server limitations and the actual performance capabilities of cheaper plans.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's simplicity... See more

Service

Consumers find service to be positive, with many reviewers praising the excellent server performance,... See more

Price

People report positive experiences with price, often describing it as fair, affordable, and very cheap,... See more

Website

Clients share ambiguous opinions on the website, with many praising its ease of use, intuitive design, and... See more

Customer service

Customers had ambiguous experiences with customer service, with many praising the support team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love ScalaCube's Rust servers. The ram is 4x better than what Shockbyte offers at only $5 more. The control panel is super user friendly and has lots of customization options. It runs the largest wo... See more

Rated 5 out of 5 stars

There is actually nothing wrong with this website at all. Its quick and easy understanding and easy to work around. It was everything other websites have the only thing is that the color scheme and ho... See more

Rated 5 out of 5 stars

ScaleCube has been one of the best hosting services I’ve used for Minecraft. The setup was quick, the control panel is easy to navigate, and installing Forge or modpacks was way smoother than I expect... See more

Rated 5 out of 5 stars

Honestly offering me gobs of free time just for writing a review was gold but offering me even more for another quick review *French kiss* you guys know exactly how to get my attention! So glad I deci... See more


Company details

  1. Web hosting company

Written by the company

Scalacube - We provide Game server hosting for games like Minecraft, Minecraft: Bedrock, ARK: Survival Evolved, Rust, Valheim, Project Zomboid, Terraria, Factorio and many more! Visit us on our website: https://scalacube.com/hosting/server/minecraft


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

I LOVE NCR

I really like Scala and have been using it for years! I will tell more people to use it!

1 February 2026
Rated 5 out of 5 stars

Honestly

Honestly, the price to run a 7 days to die server was so affordable and they made it so easy to get it up and running. I installed a few mods and I actually ran into some issues, support replied quickly and got everything sorted with the issue (set the item respawn days to low). So far enjoying the service. Would recommend

22 February 2026
Rated 1 out of 5 stars

TOTAL TRASH DON'T USE

total trash, clickbait, misleading advertising. Waste of time. Free server plan is only for vanilla Minecraft, and they don't tell you that until you have to run the server.

Don't trust anyone on the Internet. Not even your own shadow. Stay safe.

Greetings.

19 February 2026
Unprompted review
Scalacube logo

Reply from Scalacube

Hello Crotolamo,

Sorry to hear that. We don't advertise Free plans to run anything other than that, they are only used for testing before purchase.

All the best,
Scalacube Team

Rated 3 out of 5 stars

Easy to use!

15 February 2026
Scalacube logo

Reply from Scalacube

Hi David,

We are glad to hear that you find your our services to be easy! We aim to always provide the best customer service and experience to our users.

If you have any additional questions or concerns regarding your server, you may reach out to our support team on the website.

Best regards,
Scalacube Team

Rated 5 out of 5 stars

A great option for an even better price.

Since getting my Factorio server set up, I have had 0 issues with lag or any other problems. The interface is very easy to use and there are many controls. I will 100% be using Scalacube for servers in other games I like to host. A1 service.

14 February 2026

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