SCA Self Storage Ltd Reviews 387

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, friendly, and professional, making the entire process easy and hassle-free. Many people highlight the excellent customer service, noting that staff go above and beyond to assist them and explain everything in detail. The facilities are frequently described as clean, secure, and well-maintained, with easy 24/7 access. However, some people were dissatisfied with their experience, citing issues with customer service and the condition of their storage unit. A few customers mentioned problems with locking their containers and a lack of resolution or updates when trying to address these issues.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Reviewers highlight positive aspects of service, with many praising the exceptional and friendly assistance... See more

User experience

Clients share positive opinions on user experience. Many customers report a great experience from start to... See more

Facilities

Consumers find facilities to be positive. Many reviewers highly recommend the storage facilities, praising... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We needed storage in a hurry as a new couch was arriving before we sold the old one. SCA were fabulous and organised next day storage at 4 50pm on Friday evening! Containers are clean and dry and very... See more

Company replied

Rated 5 out of 5 stars

Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... See more

Company replied

Rated 5 out of 5 stars

First time I have had the need to use a storage unit, SCA Storage was recommended by the Romoval Company I used during my recent house move, and must say my experience with SCA has been faultless. F... See more

Company replied

Rated 5 out of 5 stars

Needed storage urgently and called SCA and they were super helpful and friendly and were able to arrange storage within seconds ready for me to move in the next day. Brand new site easy access and wel... See more

Company replied


Company details

  1. #15 of 28 best companies in Self storage facility
  2. #3 of 4 best companies in Vehicle Storage Facility
  3. #3 of 3 best companies in Records storage facility
  4. #28 of 55 best companies in Storage facility

Written by the company

We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.


Contact info


4.8

Excellent

TrustScore 5 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy set up of the contract and payment…

Easy set up of the contract and payment processes, friendly polite and knowledgeable staff. Excellent local site representative providing assistance, explaining and demonstrating how the storage facility and site functions.

2 June 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you David for the kind review. Glad we could help

Rated 5 out of 5 stars

Happy days

Everything was real easy to set up. I have confidence in the security of the site & how it works & the staff were really helpful and friendly.

17 May 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you Maz for the kind review. Glad we could help

Rated 5 out of 5 stars

Friendly staff

Friendly, helpful and knowledgeable staff who represented the company very well.
Excellent product well delivered

13 May 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you Graham for the kind review. Glad we could help

Rated 5 out of 5 stars

Very happy

Happy, helpful staff who are clear on everything - well laid out and clean. Thank you

5 May 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for the kind review. Glad we could help

Rated 4 out of 5 stars

The staff and set up was very easy and…

The staff and set up was very easy and the sites location is also great
The ramp down to the actual containers steep and hardcore so imagine winter will be not so great
Overall very good set up

8 May 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for the review. We do try to take care so there are no issues with access during winter.

Rated 5 out of 5 stars

Very straight forward process

Very straight forward process, staff very friendly and helpful and ine of the cheaper quotes for storage.

8 May 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you Shirley for the kind review. Glad we could help

Rated 5 out of 5 stars

Excellent service

Excellent service, very easy to book and friendly staff.

29 April 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for the kind review. Glad we could help

Rated 5 out of 5 stars

We are repeat customers

We have used them for ages, quick responses and help ASAP when needed, highly recommended storage facilities with peace of mind of security as well

25 April 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

The best storage

The best storage

26 April 2025
Unprompted review
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for the kind review. Glad we could help

Rated 5 out of 5 stars

Great staff

Great staff, spotlessly clean,so far a totally efficient service facility.

16 April 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

Change of unit

A seamless change over to a smaller unit, greatly helped by the efficiency of the reception team. My apologies for I have forgotten their names.

12 April 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for the kind review. Glad we could help

Rated 5 out of 5 stars

Brilliant

Brilliant. it was what I needed, The woman that helped me was so nice. And the welcome pack was a nice surprise.

11 April 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for the kind review. Glad we could help

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