Really good service next day delivery. Quality of the bike is not the best battery only lasts about 30 minuites after full charge quite loud aswell considering it’s electric. But Carnt complain compar... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I must say I was dreading my rash purchase before checking out Scooter City on Trust Pilot. In fact I tried to cancel my purchase but was too late as it had already been scheduled for delivery. Afte... See more
Absolutely amazing service and communication regarding my order. Couldn’t have help me any more than they did. Everything was easy and straight forward no complications at all. It was a gift for my s... See more
Ordered an electric balance bike for my son’s upcoming birthday. Very quick delivery, easy purchase. Excellent bike, everything included in the box to put the last couple of bits together. We went for... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mini moto quad parts
Bought a two piece plastic foot rest for my mini moto quad, could not find it anywhere else, reasonably priced and fast delivery.fit perfect. Well pleased.
Excellent service and fast delivery
Excellent service and fast delivery
mini 49cc petrol scooter…
I bought the mini 49cc petrol scooter to try as I have an electric scooter at home and this beats it by far and only cost half the price I payed for electric so would definitely recommend also only ordered it on Tuesday and was at my door on the Friday so brilliant all round easy put together too so I give 5 stars will definitely be buying another
Thay are very helpfull no matter what…
Thay are very helpfull no matter what your problem is thay will try to helpful
They have been brilliant got a scooter…
They have been brilliant got a scooter seat it was ripped sent pics they replaced it no hassle
Order number 4000191794
Order number 4000191794
Great service and quick delivery. Website is good too.
from scooter city and the courier was…
from scooter city and the courier was constant communication i never had to stress the service was prompt brill and the scooter well speaks for it self awsum
Great arrived in good time,will shop…
Great arrived in good time,will shop again
No option for different delivery address to billing address
Does not give option to have a different delivery address to the billing address!
Initial lack of a confirmation email but…..
The only thing I got worried about was not getting a confirmation email following my order, I had to wait until I got a text from you which made me a little anxious but other than that I was impressed with all that followed and the speedy delivery of my scooter. The lack of an initial email though has not given me cause to mark your service down given what followed
I would recommend you guys in the future
Thank you
Made the order a week later have my…
Made the order a week later have my goods and I have had great customer service this is my second time ordering from scooter city and have had no problems
Rubbish
Bought a 50cc for my lads 7th birthday, spent a good 4 hours on it on the day and not been right since!!!! 1st exhaust fell off nothing major as easy fix but shouldn’t happened to a brand new bike! The pull start snapped! Phoned them as there’s 6th month warranty! They sent out a new pull start and exhaust. Then revs got stuck on nearly made my lad come off fortunately there’s the emergency stop button? Then had problems starting it was fine when warm but starting from cold was a nightmare!!!! Then started to just cut out! Took it too a bike shin costing even more money!!! Changed spark plug, cleaned jets and carb still same issue when getting home! So will be back on the phone tomorrow I want a refund £250 birthday present that has been used for 4 hours definitely avoid
MY SCOOTER…
The scooter was the right model for my requirements
and the delivery was fast.
Scooter choice?
I'm not as mobile as I used to be, so I decided to try a small scooter. Not ready for a 4 wheeler yet! So giving a2 wheeled a go.
Ordering and delivery, Top marks!
They are a good company the one of the…
They are a good company the one of the best to buy a Scooter and bike from in the United Kingdom
My son has been wanting this scooter…
My son has been wanting this scooter for ages and is very happy delivery was fast n early I have also recommended you to others great service overall
Brilliant fast service
Brilliant fast service, my son loves his motorbike
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








