ScootercityReviews 

456
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really good service next day delivery. Quality of the bike is not the best battery only lasts about 30 minuites after full charge quite loud aswell considering it’s electric. But Carnt complain compar... See more

Rated 4 out of 5 stars

I must say I was dreading my rash purchase before checking out Scooter City on Trust Pilot. In fact I tried to cancel my purchase but was too late as it had already been scheduled for delivery. Afte... See more

Rated 5 out of 5 stars

Absolutely amazing service and communication regarding my order. Couldn’t have help me any more than they did. Everything was easy and straight forward no complications at all. It was a gift for my s... See more

Rated 5 out of 5 stars

Ordered an electric balance bike for my son’s upcoming birthday. Very quick delivery, easy purchase. Excellent bike, everything included in the box to put the last couple of bits together. We went for... See more

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

456 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(456)

21 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mini moto quad parts

Bought a two piece plastic foot rest for my mini moto quad, could not find it anywhere else, reasonably priced and fast delivery.fit perfect. Well pleased.

14 November 2024
Unprompted review
Rated 5 out of 5 stars

mini 49cc petrol scooter…

I bought the mini 49cc petrol scooter to try as I have an electric scooter at home and this beats it by far and only cost half the price I payed for electric so would definitely recommend also only ordered it on Tuesday and was at my door on the Friday so brilliant all round easy put together too so I give 5 stars will definitely be buying another

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Initial lack of a confirmation email but…..

The only thing I got worried about was not getting a confirmation email following my order, I had to wait until I got a text from you which made me a little anxious but other than that I was impressed with all that followed and the speedy delivery of my scooter. The lack of an initial email though has not given me cause to mark your service down given what followed

I would recommend you guys in the future

Thank you

16 August 2024
Unprompted review
Rated 1 out of 5 stars

Rubbish

Bought a 50cc for my lads 7th birthday, spent a good 4 hours on it on the day and not been right since!!!! 1st exhaust fell off nothing major as easy fix but shouldn’t happened to a brand new bike! The pull start snapped! Phoned them as there’s 6th month warranty! They sent out a new pull start and exhaust. Then revs got stuck on nearly made my lad come off fortunately there’s the emergency stop button? Then had problems starting it was fine when warm but starting from cold was a nightmare!!!! Then started to just cut out! Took it too a bike shin costing even more money!!! Changed spark plug, cleaned jets and carb still same issue when getting home! So will be back on the phone tomorrow I want a refund £250 birthday present that has been used for 4 hours definitely avoid

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Scooter choice?

I'm not as mobile as I used to be, so I decided to try a small scooter. Not ready for a 4 wheeler yet! So giving a2 wheeled a go.
Ordering and delivery, Top marks!

5 July 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look