Scottish Grocers Reviews 94

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

I ordered a box of little drinks for my daughters birthday party...ive emailed to get an delivery date and heard nothing back and never recieved my order just an email to ask for a review!

Rated 4 out of 5 stars

Very happy with how most things went but I thought that I would have came earlier then it did but overall I am happy with everything else

Rated 4 out of 5 stars

Service was really good from scottish grocers, however, the pack of 12 cans had 1 burst can in, soaking the packaging and obviously leaving me 1 unit short on what i had paid for. Maybe packaging coul... See more

Rated 5 out of 5 stars

Truly great. Super quick delivery, decent price. Got here a couple days after ordering. Living in England and not having red box cheesy pasta is not a problem anymore. Thanks again.

Company details

  1. #5 of 6 best companies in Convenience Store

Written by the company

E-commerce platform for individual grocers


Contact info

3.1

Average

TrustScore 3 out of 5

94 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Found a good one at last.

I have bounced around various suppliers for my favourite snack, been let down, upset by sudden price changes then finally after a web search found the Scottish Grocers, gave them a go and they haven't let me down. Fast delivery, just received my second order and they have now become my new go-to for my snacks.

19 August 2025
Rated 5 out of 5 stars

Cheesy pasta mmm

I have been looking for the cheesy pasta what seems like forever! Found it online at this store so ordered plenty plus some chocolate treats too cant wait to took in thank you! Delivery has been and made my day

30 May 2025
Rated 5 out of 5 stars

Amazing service.

Amazing service.
Ordered 8 packs of Annas Original Ginger Thins biscuits and arrived within 2 days. Well packed, couldn't be better.
Well done Scottish Grocers!

30 April 2025
Rated 4 out of 5 stars

Almost perfect, 1 minor issue

Service was really good from scottish grocers, however, the pack of 12 cans had 1 burst can in, soaking the packaging and obviously leaving me 1 unit short on what i had paid for. Maybe packaging could be labelled as fragile as likely was damaged in transit. That was the only thing stopping it from being perfect. I will continue to order goods from there in future .

6 February 2025
Rated 5 out of 5 stars

Great Service!

Ordered Thursday, received Monday! Superb service and quality goods .. super happy! Will use again for sure …

6 February 2025

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