I ordered a box of little drinks for my daughters birthday party...ive emailed to get an delivery date and heard nothing back and never recieved my order just an email to ask for a review!
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Service was really good from scottish grocers, however, the pack of 12 cans had 1 burst can in, soaking the packaging and obviously leaving me 1 unit short on what i had paid for. Maybe packaging coul... See more
Very happy with how most things went but I thought that I would have came earlier then it did but overall I am happy with everything else
Truly great. Super quick delivery, decent price. Got here a couple days after ordering. Living in England and not having red box cheesy pasta is not a problem anymore. Thanks again.
Company details
- #5 of 6 best companies in Convenience Store
Written by the company
E-commerce platform for individual grocers
Contact info
United Kingdom
- scottishgrocers.co.uk
Asks customers to review
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Hasn’t replied to negative reviews
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Great Service!
Ordered Thursday, received Monday! Superb service and quality goods .. super happy! Will use again for sure …
Quick and reliable
Quick, effective and filled a request for a birthday present and I'm very pleased. Will use again.
Got the items that I can't easily get…
Got the items that I can't easily get down south.
Appalling service
I ordered drinking chocolate over a week before Christmas (14th Dec) with the expectation it was due to be delivered by the Saturday at the latest. I understand that delays can happen and wasn’t too concerned it hadn’t arrived then as there was no communication indicating a problem. The order didn’t arrive and the only communication was an email this morning (31st Dec) saying our money was being refunded: no apology, no explanation. The poorest of possible service. I would advise people to be wary of ordering. Things can go wrong, but good companies keep you informed.
Arrived much quicker than I expected…
Arrived much quicker than I expected them to. Really happy with the item and how smoothly everything went.
I never received the order
I never received the order and they just refunded me without any explanation.
great communication and service
Super fast delivery, packaged very well with plenty of protection.
Will be ordering again!
Huge range, fair price
Easy to order, huge range, fair prices and fast delivery service.
Brilliant good
Unable to find this macaroni anywhere…
Unable to find this macaroni anywhere and my son loves it! Great service and delivery once again, thankyou!
Excellent service
Excellent service. I had ordered presuming it would be delivered in a few days...and an hour later there was a knock at the door! (Apologies to the person delivering it, who got told we weren't expecting a package!)
Where’s my order
As Of Aug 6th this company has still not bothered to get in touch to either replace my ordered product or even refund me.
It has been two weeks now since I have ordered and have still not received it, I have also emailed again asking for an update on dispatch or even a refund and they have still not replied to me!
I placed an order over a week ago and have not received any correspondence yet. I emailed a few days ago about my order asking if it has been dispatched and have not received a reply yet
Very friendly company
Very friendly company. When I contacted them with a slight problem they were on to it straight away and kept me informed. Very impressed that they recycle boxes. My sweets arrived in a box that had previously contained wine!
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