Scottish Grocers Reviews 95

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I ordered a box of little drinks for my daughters birthday party...ive emailed to get an delivery date and heard nothing back and never recieved my order just an email to ask for a review!

Rated 4 out of 5 stars

Service was really good from scottish grocers, however, the pack of 12 cans had 1 burst can in, soaking the packaging and obviously leaving me 1 unit short on what i had paid for. Maybe packaging coul... See more

Rated 4 out of 5 stars

Very happy with how most things went but I thought that I would have came earlier then it did but overall I am happy with everything else

Rated 5 out of 5 stars

Truly great. Super quick delivery, decent price. Got here a couple days after ordering. Living in England and not having red box cheesy pasta is not a problem anymore. Thanks again.

Company details

  1. #5 of 6 best companies in Convenience Store

Written by the company

E-commerce platform for individual grocers


Contact info

3.2

Average

TrustScore 3 out of 5

95 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Out Of Stock Items

Had my order cancelled as the item was listed as in stock in the website however got a phone call a couple days after my order to say they never had it. Chap on the phone was pleasant enough and offered to substitute the items. Disappointed as I'd been looking around for months to get them. Perhaps an idea to remove out of stock items in a more timely manner??

1 August 2023

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