Sean Hennessy Electrical Superstores Reviews 

104
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly, professional demeanor. The delivery service is frequently highlighted for its exceptional speed and efficiency, often providing next-day or even same-day delivery. Many people commend the delivery drivers for being courteous, professional, and going above and beyond by installing appliances and removing old units or packaging. The overall service is described as excellent and hassle-free, leading to high recommendations from consumers. However, some customers also noted dissatisfaction with staff knowledge or the handling of issues, including instances where product problems were not adequately addressed.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many customers praising their helpfulness and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the speed and efficiency of... See more

Service

People report positive experiences with service, often highlighting the professionalism and helpfulness of... See more

Product

Users describe positive interactions with product, often highlighting the competitive pricing and wide range... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the smooth and efficient ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a tumble dryer delivered today, only ordered it last night. The driver Seán made contact with me early this morning and gave me an estimated arrival time. Access to my home can be difficult but Se... See more

Company replied

Rated 5 out of 5 stars

I couldn’t get any other shop in the country to supply me with an American fridge that would fit the narrow space I have. The doors needed to be removed off the old one, taken outside and taken away f... See more

Rated 5 out of 5 stars

Fantastic service and the best price going from Sean Hennessy Electrical, Rathkeale My integrated fridge gave up on me suddenly, and I needed a replacement fast. Jason in-store was brilliant, so he... See more

Rated 5 out of 5 stars

I ordered an electric oven online at 7.40am received a phone call at 8.20am to say that my oven would be delivered that morning by 10am, an absolutely fantastic service. I have dealt with Sean Hennes... See more

Company replied


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(104)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

Tumble Dryer Delivery

Had a tumble dryer delivered today, only ordered it last night. The driver Seán made contact with me early this morning and gave me an estimated arrival time. Access to my home can be difficult but Seán managed it all without any issue. Would definitely recommend this company and service.

17 June 2026
Unprompted review
Sean Hennessy Electrical Superstores logo

Reply from Sean Hennessy Electrical Superstores

Hi Siobhan

We are so glad to hear that you were happy with our services.
We do try out best to make sure we deliver appliances as soon as possible

Thank you so much for the recommendation and for choosing to shop with us.
We look forward to seeing you again in the future!

Rated 5 out of 5 stars

I ordered dishwasher in the morning and…

I ordered dishwasher in the morning and got it delivered by very friendly and helpful driver (Sean) same day !in the shop I was given help to find the one dishwasher I wanted before I even asked for help. Amazing staff, great price and speedy delivery!

16 June 2026
Unprompted review
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Reply from Sean Hennessy Electrical Superstores

Hi Agnieszka

Thank you so much for taking the time to write this kind review, we really do appreciate it.
We will pass on your compliments to Sean and the rest of the team.
We truly appreciate your support and look forward to helping you with any purchases in the future.

Rated 5 out of 5 stars

The service was super from choosing my…

The service was super from choosing my freezer to its delivery.
It was a pleasure doing business with Sean Hennessy Electrical.

8 June 2026
Unprompted review
Sean Hennessy Electrical Superstores logo

Reply from Sean Hennessy Electrical Superstores

Hi Dolores

Thank you so much for the kind review.
We are delighted to hear you were satisfied with the service you received from both our shop and warehouse staff.

Rated 5 out of 5 stars

Great service

Great service , fast delivery . Delivery driver named Sean was very nice and informative , he fortunately realised we left connections on old washing machine and dishwasher .

15 June 2026
Unprompted review
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Reply from Sean Hennessy Electrical Superstores

Hi Orla,

Thank you so much for your wonderful review! We're delighted to hear you were happy with our service and fast delivery. It's great to know that Sean made such a positive impression and was able to spot the connections before removing your old appliances. We'll be sure to pass your kind words on to him.

Thank you for choosing us and for your recommendation. We really appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Delivery driver

Sean the delivery driver was very helpful.

13 June 2026
Unprompted review
Sean Hennessy Electrical Superstores logo

Reply from Sean Hennessy Electrical Superstores

Hi JC,

Thank you for your kind review! We're delighted to hear that Sean was so helpful during your delivery. We'll be sure to pass your feedback on to him. Thank you for choosing us, and we hope to help you again in the future!

Rated 5 out of 5 stars

Attention and effecient service from…

Attention and effecient service from Abbie

15 June 2026
Unprompted review
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Reply from Sean Hennessy Electrical Superstores

Hi Hannah,

Thank you for your kind review! We're delighted to hear that Abbie provided you with attentive and efficient service. We'll be sure to pass your lovely feedback on to her. Thank you for choosing us, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

Professional service

I got my appliance delivered in order as it was arranged, no fuss. My out of order machines were taken away the same time. The driver (Sean) rang me 20 minutes before delivery as arranged. I would highly recommend Sean Hennessy Electrical and will be happy to buy an other appliance when needed.

15 June 2026
Unprompted review
Sean Hennessy Electrical Superstores logo

Reply from Sean Hennessy Electrical Superstores

Hi Viktor,

Thank you so much for your wonderful review! We're delighted to hear that everything went smoothly, from arranging your delivery to collecting your old appliances. It's great to know that Sean kept you updated before arriving and helped make the whole process hassle-free.

We'll be sure to pass your kind words on to Sean and the rest of the team. Thank you for your recommendation and for choosing us. We really appreciate your support and look forward to helping you again when you're ready for your next appliance!

Rated 5 out of 5 stars

Great electrical store with a good…

Great electrical store with a good selection of product. The staff were so friendly & very helpful to find exactly what i wanted! Excellent service and a smooth shopping experience. Highly recommended!

13 June 2026
Unprompted review
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Reply from Sean Hennessy Electrical Superstores

Hi Michelle,

Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your shopping experience with us and that our team was able to help you find exactly what you were looking for. Providing friendly, helpful service and a great selection of products is something we take great pride in.

Thank you for your recommendation and for choosing us. We really appreciate your support and look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Fantastic service

Fridge required was a challenge to secure and I was delighted to source it via Sean Hennessy website. Web customer service - a human! - was exceptional; very friendly and sourced all info needed. On line ordering was easy and delivery followed within 24 hours. Delivery guys installed fridge and removed all packaging and the old one. Best customer service I've experienced in a long time. Thank you.

4 June 2026
Unprompted review
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Reply from Sean Hennessy Electrical Superstores

Hi Joan,

Thank you so much for your fantastic review! We're delighted that we were able to help you find the fridge you were looking for and that our team could provide the information you needed along the way. It's wonderful to hear that you found the ordering process straightforward and that your new appliance was delivered so quickly.

We're also pleased that our delivery team made the installation hassle-free by removing your old fridge and taking away all the packaging. Your kind words about our customer service mean a great deal to the whole team. Thank you for choosing us, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Very responsive to emails. Fast delivery - we ordered at 10pm on Wednesday and had the new dryer in on Friday morning. Seán took away our old dryer, put the new one in its place, waited to see if it was functioning, and even took away the packaging. Would highly recommend.

12 June 2026
Unprompted review
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Reply from Sean Hennessy Electrical Superstores

Hi Jen,
Thank you so much for your wonderful review! We're delighted to hear you were happy with both our communication and our speedy delivery. It's great to know your new dryer arrived so quickly and that Sean made the installation process as easy as possible by setting it up, checking everything was working, removing your old appliance, and taking the packaging away.

We'll be sure to pass your kind words on to Sean and the rest of the team. Thank you for your recommendation and for choosing us. We really appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Honest and so helpful

I originally rang looking for a dishwasher with certain features that weren’t available. Maryjane was extremely helpful and came up with an alternative solution by suggesting I could purchase additional glass racks for the bottom drawer online with Espares or Amazon. I didn’t know this was possible and I thought it was a very honest and helpful suggestion rather than trying to sell me something that wasn’t right. While on the phone, I also asked about condenser dryers, which she explained are no longer available due to EU regulations. She took the time to explain how a heat pump dryer works and its benefits. She recommended an Electrolux model with a reverse spin drum and I was very impressed with her knowledge and advice. In the end I purchased both the dishwasher and dryer. Both appliances were delivered within 24 hours and Sean the delivery man was very helpful and took away both of my old appliances which made the whole process very easy. Excellent service all round. Maryjane was knowledgeable honest and so helpful and the delivery service was just as good.

8 June 2026
Unprompted review
Sean Hennessy Electrical Superstores logo

Reply from Sean Hennessy Electrical Superstores

Hi Mark

Thank you so much for your fantastic review! We're delighted to hear that Mary jane was able to provide honest, knowledgeable advice and help you find the right appliances for your home. Taking the time to understand our customers' needs and offering the best solution is exactly the level of service we strive for, so it's wonderful to hear your experience reflected that.

We're also pleased that Sean made the delivery process smooth and hassle-free by delivering your new appliances so quickly and removing the old ones. We'll be sure to pass your kind words on to both Mary jane and Sean, they'll be delighted to hear your feedback.

Thank you again for choosing us and for your recommendation. We truly appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

ASAP DELIVERY AS I HAD NO FRIDGE

I ordered a fridge from Mallow last Friday as mine had stopped working. I requested delivery ASAP as I had no working fridge and was expecting it to arrive on Monday or Tuesday of this week. To my surprise, I received a call on Saturday at 2pm to say they would be with me in a few hours. The delivery driver arrived at 5pm and even removed my old fridge for me.
I was absolutely amazed by this level of service, especially considering it was a Saturday evening and I live outside Cork City. With weekend traffic, I never expected such a fast turnaround. The whole experience exceeded my expectations and the service was truly outstanding. Absolutely amazing service, I couldn't be happier. I will definitely be ordering all of my electrical appliances from here in the future. Thank you!

6 June 2026
Unprompted review
Sean Hennessy Electrical Superstores logo

Reply from Sean Hennessy Electrical Superstores

Hi Joanne,

Thank you so much for taking the time to share your experience! We're delighted we could get your new fridge to you so quickly, especially when you needed it most. It's great to hear that our delivery team was able to help by removing your old fridge as well.

Providing reliable service and going the extra mile for our customers is something we take great pride in, so your kind words mean a lot to the whole team. Thank you for your recommendation and for choosing us. We look forward to helping you again whenever you need us.

Rated 5 out of 5 stars

Wonderful straight forward service

Wonderful straight forward service, amazingly fast delivery and good communication throughout delivery process, very happy, would recommend without hesitation

11 June 2026
Unprompted review
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Reply from Sean Hennessy Electrical Superstores

Hi Philip

Thank you so much for your wonderful review! We're delighted to hear that you found the ordering process straightforward and that you were happy with our communication and fast delivery. Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to helping you again the next time you shop with us!

Rated 5 out of 5 stars

Brilliant

Fantastic service, very quick delivery.

5 June 2026
Unprompted review
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Reply from Sean Hennessy Electrical Superstores

Hi Tara,

Thank you for your kind review! We're delighted to hear you were happy with both our service and the speedy delivery. We really appreciate your support and hope to welcome you back again soon!

Rated 5 out of 5 stars

Absolute belter of a place bought a jbl…

Absolute belter of a place bought a jbl speaker from here it’s a serious machine great customer service couldn’t ask for better I’m the life of the party now. Would recommend highly 👍

11 June 2026
Unprompted review
Sean Hennessy Electrical Superstores logo

Reply from Sean Hennessy Electrical Superstores

Hi Liam,
Thank you for the fantastic review! We're delighted to hear you're loving your new JBL speaker and that our team provided the great customer service you were looking for. We hope it's keeping the party going! Thanks again for your recommendation we really appreciate your support and look forward to seeing you again soon.

Rated 5 out of 5 stars

Happy camper with my new washer!

Bought a washing machine online but wanted to find out a bit more information on it. When i contacted their sales email I had a lovely girl called andrea inform me of anything i was confused about. She even offered to call me and went out of her way to make sure I was comfortable with my new machine! Great service and I got my washer the following day so was fast too highly recommend!

5 June 2026
Unprompted review
Sean Hennessy Electrical Superstores logo

Reply from Sean Hennessy Electrical Superstores

Hi Shau,
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear that Andrea was able to answer all your questions and make you feel confident about your new washing machine. We'll be sure to pass your kind words on to her – she'll be thrilled to hear them. It's also great to know your order arrived so quickly. We really appreciate your recommendation and hope you enjoy your new washing machine for many years to come!

Rated 1 out of 5 stars

I purchased an Indesit washing machine…

I purchased an Indesit washing machine from Sean Hennessy Electrical approximately three months ago. Since then, the machine has experienced several issues, including a pump fault that was never properly resolved.
Despite repeated attempts to get the problem fixed, the situation dragged on for almost a month without a satisfactory outcome. A washing machine is an essential household appliance, and being left without a reliable solution for such a long period was extremely frustrating.
Unfortunately, the lack of effective after-sales support left us with no choice but to purchase another washing machine today. This was an expense we should not have had to incur so soon after buying a new appliance.
I am very disappointed with the overall experience, both with the product and the handling of the issues afterwards. As a result, I will not be a customer of Sean Hennessy Electrical again and would not recommend this experience to others.

6 March 2026
Unprompted review
Rated 1 out of 5 stars

Warning! Do not purchase or go near this place!

Warning! do not do business with this person and their family! sold 2 faulty units, was no help to move either in or out of business, blamed customer for issue and did not want to check because “my unit don’t do that”. tried to not pay taxes like any business should. children at the place of business working for the owners and moving products whilst others run around vehicles. uses ai slop on business website and advertisements when it is so simple to take a photo or pay another small business from another small business. when taken second machine back a man proved the first machine was leaking and was faulty probing he’s machine do in fact leak.

9 June 2026
Unprompted review
Sean Hennessy Electrical Superstores logo

Reply from Sean Hennessy Electrical Superstores

Hi Scott, thank you for your feedback. We're sorry to hear that you were dissatisfied with your experience.

We take customer concerns seriously and always aim to provide quality products and support. While we respectfully disagree with several statements made in this review, we understand that your experience did not meet your expectations

Regarding the equipment supplied, we investigated the issues that were brought to our attention and acted based on the information available to us at the time. We strive to resolve any genuine faults fairly and in accordance with our policies.

As a family run business, we work hard to provide honest service to all customers and maintain a safe and professional environment at our premises.

We would welcome the opportunity to discuss any remaining concerns directly and work toward a constructive resolution. Please feel free to contact us privately.

We wish you all the best.

Rated 5 out of 5 stars

Many thanks for great service

Bought my American fridge in Rathkeale recently. Service was great and staff were very helpful. Special thanks to Caoimhe who we dealt with and Sean who delivered the fridge very quickly. Have been shopping with Hennessys for years couldn't recommend enough!

9 May 2026
Unprompted review
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Reply from Sean Hennessy Electrical Superstores

Hi Tracey, Thank you so much for your wonderful review and for your continued support over the years.

We're delighted to hear that you had a great experience purchasing your American fridge from our Rathkeale store. Caoimhe will be thrilled to know that her assistance made the process easy and enjoyable, and we'll be sure to pass on your kind words to Sean as well for ensuring a quick delivery.

As a family run business, it means a lot to us to have loyal customers like you who continue to choose the Hennessy stores time and time again. Your recommendation and support are truly appreciated.

We hope you're enjoying your new fridge, and we look forward to helping you with any future purchases.

Rated 5 out of 5 stars

Excellent service today

Excellent service today in Sean Hennessy electrical rathkeale , the salesperson Lauren really helped me out and she was very knowledgeable, would really recommend shopping there , delivery also with in 24hrs

28 May 2026
Unprompted review
Sean Hennessy Electrical Superstores logo

Reply from Sean Hennessy Electrical Superstores

Hi Caoimhe! Thank you for taking the time to leave us such a lovely review.

We're delighted to hear that you received excellent service in our Rathkeale store and that Lauren was able to help you find exactly what you needed. We pride ourselves on providing knowledgeable advice and great customer service, so it's wonderful to know that your experience reflected this.

We're also pleased that your delivery arrived within 24 hours, as we always aim to provide a fast and reliable service for all of our customers.

Thank you for your recommendation and for choosing Sean Hennessy Electrical Expert. We truly appreciate your support and look forward to welcoming you back again soon.

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