Sean Hennessy Electrical Superstores Reviews 

104
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly, professional demeanor. The delivery service is frequently highlighted for its exceptional speed and efficiency, often providing next-day or even same-day delivery. Many people commend the delivery drivers for being courteous, professional, and going above and beyond by installing appliances and removing old units or packaging. The overall service is described as excellent and hassle-free, leading to high recommendations from consumers. However, some customers also noted dissatisfaction with staff knowledge or the handling of issues, including instances where product problems were not adequately addressed.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many customers praising their helpfulness and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the speed and efficiency of... See more

Service

People report positive experiences with service, often highlighting the professionalism and helpfulness of... See more

Product

Users describe positive interactions with product, often highlighting the competitive pricing and wide range... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the smooth and efficient ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a tumble dryer delivered today, only ordered it last night. The driver Seán made contact with me early this morning and gave me an estimated arrival time. Access to my home can be difficult but Se... See more

Company replied

Rated 5 out of 5 stars

I couldn’t get any other shop in the country to supply me with an American fridge that would fit the narrow space I have. The doors needed to be removed off the old one, taken outside and taken away f... See more

Rated 5 out of 5 stars

Fantastic service and the best price going from Sean Hennessy Electrical, Rathkeale My integrated fridge gave up on me suddenly, and I needed a replacement fast. Jason in-store was brilliant, so he... See more

Rated 5 out of 5 stars

I ordered an electric oven online at 7.40am received a phone call at 8.20am to say that my oven would be delivered that morning by 10am, an absolutely fantastic service. I have dealt with Sean Hennes... See more

Company replied


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(104)

78 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid

Avoid not good at all

6 April 2026
Unprompted review
Sean Hennessy Electrical Superstores logo

Reply from Sean Hennessy Electrical Superstores

Thank you for your feedback. We're sorry to hear that you were disappointed with your experience.

As your review doesn't provide any details, we're unable to investigate the issue or address your concerns directly. We take customer satisfaction very seriously and would appreciate the opportunity to learn more about what happened.

Please feel free to contact us directly so that we can look into the matter and do our best to resolve any concerns you may have.

Kind regards,

The Sean Hennessy Electrical Team

Rated 5 out of 5 stars

Fantastic service

From start to finish a great experience. No delays in delivery which was brilliant. Took my old fridge away and all the rubbish too. From Jason who dealt with us I store to Nico and Jamie who delivered I couldn’t find fault. All knowledgeable in their respective jobs and so easy and pleasant to deal with.

10 March 2026
Unprompted review
Sean Hennessy Electrical Superstores logo

Reply from Sean Hennessy Electrical Superstores

Hello Denise,
Thank you so much for taking the time to leave a review. We are glad you enjoyed the hassle free experience that we strive to provide for every customer. Thank you for choosing to shop with us and we look forward to seeing you again in the future!

Rated 5 out of 5 stars

Had a great experience with Emma in the…

Had a great experience with Emma in the Shannon store, we wanted a specific style of kettle for our kitchen and she went above and beyond and sourced it for us even though it was out of stock in that store. We really appreciated the effort she went to and will definitely return again in future!

20 December 2025
Unprompted review
Sean Hennessy Electrical Superstores logo

Reply from Sean Hennessy Electrical Superstores

Hello Pauline,
Thank you so much for your review, we really appreciate the feedback. We are delighted your experience with us was pleasant and hope to see you in the New Year!

Rated 5 out of 5 stars

Great experience, fast delivery

I had a really great experience ordering from this company.

I purchased a Shark vacuum online on Monday 22 December. On Tuesday, I received a voicemail confirming it would be delivered on the 24th, and later that day the driver texted to ask if delivery that evening (23rd) would suit instead.

Ordering on the 22nd and receiving next-day delivery during the Christmas period is genuinely impressive. Communication throughout was clear and helpful, and the delivery flexibility was very much appreciated.

While the website could benefit from a bit of modernising, overall the experience was excellent and I would absolutely purchase from them again.

22 December 2025
Unprompted review
Sean Hennessy Electrical Superstores logo

Reply from Sean Hennessy Electrical Superstores

Hello Sinead,
Thank you so much for your review! We are thrilled that you had a great experience shopping with us. We always try to be as flexible and efficient with deliveries as possible. We are currently looking into modernising our website and really appreciate your feedback. We hope to see you in the New Year!

Rated 5 out of 5 stars

Amazing service

What a service, I ordered for delivery to Dublin on the Tuesday got a phone call from a Lovly lady on the Wednesday to make sure it was ok to deliver on the Thursday, later got a text message from the delivery guy who I taught was a bot, i replied to the text to say leave with a Neighbour if I’m not in they text me back to assure me they would take good care of the package, where do you get that these days highly recommend and will be my first point of call when I need anything in the future thanks guys

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and pricing

Ordered an oven, but just before it was to be delivered they noticed some damage, so they proposed a better oven and matched the price so i could still get my oven delivered on time .,very happy with their service and their pricing

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Sean Hennessy…

I usually visit Sean Hennessy Electrical store in Mallow have done so over the years, It's a store with a great choice of items , staff are very friendly ,helpful and knowledgeable. I do like when I hear them give their own impression of an item they have purchased and its good or not so good points .Parking is also a plus ,giving one time to brouse and discuss your purchase . No need for North Cork to travel else where I can reccommend this stor highly to others .

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Store in mallow is amazing

Store in mallow is amazing, very helpful staff , after buying a few different appliances there very happy with them lots of choice and price range , will certainly be going back when needed

14 November 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company

I have visted 2 stores the rathkelae store and the mallow store. I went in for a fridge in the mallow store a woman with blonde hair was helping me she knew the products well but when I went to pay I saw her being rude to the other employees which I find is very unprofessional especially infront of customers. Only positive is the young man who loaded the fridge into the car. The rathkelae store is another story. First I saw a shouting match between a customer and employee, when I asked an emplyee about products the woman seemed to know little to nothing about the product. Walked out without buying anything. Won't be visiting again. Wouldn't recommend to anyone I know.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service and the best price…

Fantastic service and the best price going from Sean Hennessy Electrical, Rathkeale
My integrated fridge gave up on me suddenly, and I needed a replacement fast. Jason in-store was brilliant, so helpful and really knew his stuff, making it easy to find the right one.
Delivery was super quick too, and Sean, who dropped the fridge off, was friendly, professional, and had everything sorted in no time. Great service all round. I’d highly recommend Sean Hennessy Electrical to anyone.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

I couldn’t get any other shop in the…

I couldn’t get any other shop in the country to supply me with an American fridge that would fit the narrow space I have. The doors needed to be removed off the old one, taken outside and taken away for recycling. Then the new one then had to have the doors removed before coming inside and refitted once inside, no one would even quote me for this except Sean Hennessys. They said they would be with me Friday and they turned up as promised. Absolutely thrilled, couldn’t recommend enough, they really went above and beyond to help me

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Efficient, speedy service

I came home following surgery to find the fridge had died. Went to Rathkeale, explained my situation, picked out a new fridge and it was delivered within 4 hours! I didn’t get the names of the 2 delivery lads, but they swapped out the fridges, unpacked the new one and took away all the boxes and aeroboard as well as the old fridge. They were pleasant and friendly, nothing was too big an ask. Thanks so much. Great service all round!!!

6 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Bought a product advertised as on sale. Paid online and after the transaction was completed I noticed that I had been charged in US dollars and due to conversion had paid a higher price than I had agreed to pay. Raised an issue with my bank who told me it was done on the company's end. When I pointed it out to Sean Hennessy customer care, they couldn't have cared less. They asked for proof to which I sent a screen shot of the transaction but radio silence since. Sounds like a scam to me. Handy way to make a few extra quid per transaction

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Good product

Good product. Excellent price and next business day delivery. Package was well wrapped to withstand rain when left outside door.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased 😁

Best experience purchasing an appliance online. I ordered online on a Sunday evening, they were closed Monday due to bank holiday. I got a call early Tuesday morning to say they were on the way. The lad that delivered it was a gent. Really pleased that I purchased from Sean Hennessy ( the same appliance was in Currys) but I wanted to support an Irish business. I will definitely purchase from here again.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent value and service

I bought a washing machine recently online and I had to contact the Rathkeale store about urgent delivery. They could not been more helpful. They told me how to get the extra free warranty. A great delivery man.
Im very satisfied and a brilliant company to do business with . Great prices also. A complete package thank you

2 October 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look