Seat Plan are easy to book with and send a timely reminder with tickets. We had gone cheap and booked restricted view tickets. Normally the restriction is minimal but this time there was a considerabl... See more
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Review summary
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Reviews shaping this summary
My preferred theatre ticket retailer. The website combines ticket sales for all the latest and most popular shows with a community sourced 'view from my seat' which makes picking the best seats at the... See more
Incredible Very easy to follow instructions and seeing your seat view before committing to your purchase is amazing. Depending on what show you are wanting to see. Sometimes the cheeper seats are b... See more
Was a bit concerned about booking because my tickets still hadn't arrived by the day of the performance. Emailed them and it arrived as an attachment within minutes. Had a great seat at a good price.... See more
Company details
Written by the company
SeatPlan has been helping theatregoers find the best theatre seats since 2011. We display view from seat photos and aggregate availability and prices from leading theatre websites to find the best prices and deals. As a Secure Tickets from Authorised Retailers (STAR) accredited seller with over 300,000 happy customers, you can buy tickets with confidence through the secure and encrypted checkout process.
Contact info
86-90 Paul Street, EC2A 4NE, London, United Kingdom
- help@seatplan.com
- seatplan.com
4.6
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use website and handy tools…
Easy to use website and handy tools showing the best locations and where obstructions are from seats.
29 November 2024
Easy to use website
Using the website was clear and made it very easy to buy the tickets and to select the seats.
1 October 2025
Easy site to use a good photos of the…
Easy site to use a good photos of the view deom the seat
30 September 2025
😃😃😃😃 great!
29 September 2025
Love the website
Love that we can see the actual location and virw from the seats, also easy to choose and pay, quucj service and email with ticket sent to you quuck.
12 September 2025
No complains
No complains. Cheaper than regular tickets and amazing to see what view you get
27 September 2025
Always simple & fast to book
26 September 2025
Simply got my tickets!
The app was simple to use and all the confirmation emails came through with our electronic tickets, no fuss. Can’t wait to see our show!
25 September 2025
Too many unsolicited marketing emails…
Too many unsolicited marketing emails when I expressly opted.
24 September 2025
Reply from SeatPlan
Hi Jonathan,
Thank you for your email. We’re sorry to hear you felt you received too many emails from us.
Looking at your account, we can see that you had not opted out of marketing when signing up. Our marketing team have now unsubscribed you, but this can also be done by changing the marketing permissions under the ‘email settings’ section of your account, or by clicking the unsubscribe link at the bottom of the email.
We hope you had a good experience booking with SeatPlan despite this, and that you enjoy your show.
Kind Regards,
Team SeatPlan
Quick and easy to book ticket at a good…
Quick and easy to book ticket at a good price.
24 September 2025
My goto site from now on!
I wanted tickets to see ghost stories, so I went to the peacock theatre website..the cheapest seats we could find were off to the side, so I went to seatplan.com to check if there was a photo from that seat. I was pleasantly surprised that the tickets were £20 cheaper each from seatplan. This will be my goto site for theatre tickets from now on!
22 September 2025
Only being 5'2" it's always useful to…
Only being 5'2" it's always useful to see what the View looks like and it helps people to decide what's right for them.
I had a great seat and the show is Brilliant!
23 September 2025
i haven't received the copy of the…
i haven't received the copy of the tickets yet - just the receipt. please send
22 September 2025
Reply from SeatPlan
Hi Karin,
Thank you for your review. Details on how to get the e-tickets reissued can be found in either your confirmation email or the 'My Tickets' section of our website. Alternatively, please contact us via email on help@seatplan.com and we can assist further with this.
All the Best,
Team SeatPlan
Easy to use
Easy to use, quick and simple, plus came with photos taken from the seats we booked and reviews so we knew what to expect.
20 September 2025
I had a great experience and they were…
I had a great experience and they were very helpful.
22 September 2025
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