World of Books - Sell Your Books Reviews 93,883

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 10,523 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease of the process, particularly when scanning barcodes and managing their items. The service is often described as efficient, with many appreciating the timely collection of items and rapid processing at the warehouse. Reviewers are also pleased with the prompt and fair payment, which is typically received within a week. However, some customers also noted issues with the product aspect, mentioning that the remuneration for books can be very low, sometimes only receiving a small amount for nearly new items. There were also occasional reports of items being marked as missing or rejected for wear, even when customers believed they were in pristine condition.

What people talk about most

Product

People report ambiguous experiences with product, with many finding the process of selling books easy,... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the app and website as... See more

Payment

Customers consistently note positive experiences with payment, highlighting quick and efficient processing.... See more

Service

Reviewers highlight positive aspects of service, noting its efficiency, ease of use, and promptness.... See more

Price

Users describe ambiguous interactions with price, with some reviewers finding the pricing reasonable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

WOB are easy to deal with. An online scan, an arranged pick-up and we're off to the races. Seamless really. If I'm honest though, the books I sell don't warrant much of a cash return and by the time I... See more

Rated 4 out of 5 stars

The process was easy. I only didn't give 5 stars because after my shipment was received, I received an automated email saying that my package hadn't been received. However, customer service responded... See more

Rated 4 out of 5 stars

A mainly good experience, although for some reason I lost my basket and had to start again, but suspect user error! My only disappointment is when they claim a book is not in the parcel and you know... See more

Rated 4 out of 5 stars

Mobile app is easy to use, although it is quite difficult to see the whole basket on the screen. Even when I tried to edit the basket, it wasn't showing all of the books. I had to use the computer t... See more


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

94k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Makes no sense!!

We have noticed a distinct pattern. The first 4 books are always accepted - then no offer regardless of how many you have! Why do you never accept full sets just a couple of editions? - why would you split a good set?

15 May 2026
Rated 5 out of 5 stars

Excellent

The whole process from beginning to end was easy and straightforward. Payment was made promptly.

22 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look