World of Books - Sell Your Books Reviews 93,932

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 10,523 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease of the process, particularly when scanning barcodes and managing their items. The service is often described as efficient, with many appreciating the timely collection of items and rapid processing at the warehouse. Reviewers are also pleased with the prompt and fair payment, which is typically received within a week. However, some customers also noted issues with the product aspect, mentioning that the remuneration for books can be very low, sometimes only receiving a small amount for nearly new items. There were also occasional reports of items being marked as missing or rejected for wear, even when customers believed they were in pristine condition.

What people talk about most

Product

People report ambiguous experiences with product, with many finding the process of selling books easy,... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the app and website as... See more

Payment

Customers consistently note positive experiences with payment, highlighting quick and efficient processing.... See more

Service

Reviewers highlight positive aspects of service, noting its efficiency, ease of use, and promptness.... See more

Price

Users describe ambiguous interactions with price, with some reviewers finding the pricing reasonable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

WOB are easy to deal with. An online scan, an arranged pick-up and we're off to the races. Seamless really. If I'm honest though, the books I sell don't warrant much of a cash return and by the time I... See more

Rated 4 out of 5 stars

The process was easy. I only didn't give 5 stars because after my shipment was received, I received an automated email saying that my package hadn't been received. However, customer service responded... See more

Rated 4 out of 5 stars

A mainly good experience, although for some reason I lost my basket and had to start again, but suspect user error! My only disappointment is when they claim a book is not in the parcel and you know... See more

Rated 4 out of 5 stars

Mobile app is easy to use, although it is quite difficult to see the whole basket on the screen. Even when I tried to edit the basket, it wasn't showing all of the books. I had to use the computer t... See more


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

94k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience, scanned books, making sure they were unmarked and in great condition. Drop off was easy and received payment within a week.

22 May 2026
Rated 3 out of 5 stars

7 days have now passed since email say…

7 days have now passed since email say cheque has been sent.
Will re-review when it arrives.

22 May 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We are sorry to hear about the delay. We appreciate your patience.

All the best,
Sell your Books

Rated 1 out of 5 stars

No communication

They completely refused some of my books for vague reasons and didn't even inform me. I only found out when the payment was 40% less than agreed.

For the minuscule amounts they offer, 10p for a mint condition Sapiens?, you may as well give them to charity, which I will from now on.

A terrible app that I'd give minus stars if it were possible.

28 May 2026
Unprompted review
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We appreciate you sharing your experience. We are concerned to hear about the issues with your book submission and payment. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you.

All the best,
Sell your Books

Rated 5 out of 5 stars

Ease in pricing with scanner

Ease in pricing with scanner. Quick response after receiving shipment. Keeps titles in my shelf for further offers of purchase. All these things made the process simple

22 May 2026
Rated 4 out of 5 stars

Easy to use and great that no printer…

Easy to use and great that no printer is required to send parcels, they do sometimes reject books in the same condition that I have previously bought from them, but over all it’s a good way to recycle books and make a few quid at the same time.

22 May 2026
Rated 3 out of 5 stars

Some of the books I’ve sent in are 20 +…

Some of the books I’ve sent in are 20 + years old. Of course they’re not pristine. Especially an auto repair manual!

22 May 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We appreciate your feedback regarding the condition of older books. We understand that age can affect their appearance.

All the best,
Sell your Books

Rated 5 out of 5 stars

Easy process

Easy postage, kept me informed of how the process was going once it reached the warehouse. Money came quickly- no problems.Thank you.

22 May 2026

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