SellPhones.co.uk Reviews 

1,323
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the entire trade-in process is exceptionally quick, effortless, and completely straightforward from beginning to end. Many consumers are particularly impressed by how fast their items are checked and how quickly payments are safely deposited into their bank accounts. Customers also highlight the exceptionally fair and accurate pricing, frequently noting that original online quotes are fully honored without any unexpected haggling or unfair deductions. Additionally, users truly appreciate the clear communication, helpful guidance, and professional support provided by the team throughout every single step of the transaction.

What people talk about most

Payment

Customers consistently note positive experiences with payment, highlighting the fast and straightforward... See more

Service

Clients share positive opinions on service, highlighting a consistently fast, simple, and professional... See more

Price

Customers report great satisfaction regarding the price, noting that initial quotes are very fair, highly... See more

Customer service

Reviewers highlight positive aspects of customer service, describing experiences as brilliant, easy, and... See more

User experience

People report positive experiences with user experience, highlighting brilliant and fast customer service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish. I sent my phone on Monday and received full payment on Tuesday, exactly as quoted. There was no attempt to haggle or reduce the price, which was really refres... See more

Rated 5 out of 5 stars

Great experience. After getting messed around by music magpie and unfair knocked down price on perfect condition iPhone 16 pro, I thought I’d try sell phones.co.uk as price seemed good. Sent Phone, re... See more

Rated 5 out of 5 stars

After a very poor experience with Mazuma (Order M9188594), where my iPhone 15 Pro was unfairly undervalued, I sent the exact same phone to sellphones.co.uk. Their service was outstanding from... See more

Rated 5 out of 5 stars

quoted less than some other sites (top offer was £305), however after looking at reviews, other companies appear to drop their offer once they have your device, and charge for returns. SellPhones qu... See more


Company details

  1. Cell phone recycling and unlocking service

Information provided by various external sources

GSMNET Ltd was founded with the goal of helping people get more value for their mobile devices. We believe honest policies and great customer service is the only way to do business. Our team of dedicated employees works hard daily to keep our environment fun and remain productive. All we do is business with people, not websites, our goal is to pay the best price to our customers. We want customers to be happy and make a smart decision when selling their devices. That is our mission every day and we stand by it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,323)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Yet again another fantastic experience with sellphones.co.uk

I recently used Sellphones.co.uk and had a great experience from start to finish. The process was quick and straightforward, the payout was fast, and the customer service was excellent. Everything was handled professionally, and I was kept updated throughout.

Highly reccommend if you’re looking for a smooth and reliable way to sell your phone!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely great service

Absolutely great service. Sold many phones with these guys and recently and sent a few, processed it all the very same day and paid out very quickly on the same day. Also they gave me thr price that was offered so in my opinion a very honest company will definitely use again

8 December 2025
Unprompted review
Rated 5 out of 5 stars

The Best Trade-In Experience I’ve Had

I’ve used a few different phone trade-in websites in the past, and most of them were a hassle—everything looked good until I actually sent my device in, and then suddenly the offer was lowered for reasons that didn’t match the condition I’d described.
SellPhones.co.uk was the complete opposite.
From the moment I placed my order, everything was smooth and straightforward. I sent my phone in and, to my surprise, within about an hour of them receiving it, the payout was processed and confirmed—exactly the amount I was originally quoted. No games, no revised offers, and no extra steps to argue for the proper price.
It was honestly the easiest trade-in experience I’ve ever had. If you want a site that pays what it promises without any hassle or messing about, SellPhones.co.uk is the one to use. Highly recommended.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Was quoted the highest amount from the…

Was quoted the highest amount from the sites I searched. Sent my iPhone 15 pro on Tuesday 4th, received Wednesday 5th and by Thursday 6th (today) the money was in my account. No knocking off any amounts.
Will definitely use again in the future, thanks!

6 November 2025
Unprompted review
Rated 5 out of 5 stars

excellent fast service

Really excellent fast service from Sellphones

Contact me via WhatsApp shortly after they received the phone. There was a minor issue with the handset which I was aware of which we discussed. Shortly after I received a very good revised offer, no low balling likenother companies.

Agreed new price and I had the money in my account within 2 hours.

Would highly recomment to anyone looking to sell their old mobiles.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. After getting messed around by music magpie and unfair knocked down price on perfect condition iPhone 16 pro, I thought I’d try sell phones.co.uk as price seemed good. Sent Phone, received email confirmation the following day, payment the next day. No messing about, great service, definately recommend.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

iPhone 16 pro max trade in

Posted the phone on Thursday the money was in my bank by 1pm Friday, what an outstanding service. I will be using this company for all future transactions. Amazing customer service well done.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding and honest company

I was looking to sell my samsung s23 ultra and ai had read a lot of bad reviews from companies only offering about £30 or £40 more than this company. However after reading the reviews for this company I decided to go with them, best decision I have made. Posted my phone and within 2 days received the full payment into my account that they agreed. I highly recommend using this company to sell your old phone to. Communication was great and did exactly what they said they would. Keep up the great work and I will definitely deal with you again in the future. Excellent.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

£525 Paid Exactly as Quoted – Excellent Service”

After a very poor experience with Mazuma (Order M9188594), where my iPhone 15 Pro was unfairly undervalued, I sent the exact same phone to sellphones.co.uk.

Their service was outstanding from start to finish:
I was quoted £525 and paid the full amount with no quibble.
The process was fast, straightforward, and transparent.
Communication was clear and professional.

This company demonstrates exactly how a phone trade-in service should operate — fair, honest, and efficient. I wouldn’t hesitate to use them again and will be recommending them to friends and family.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience.

Sold my samsung galaxy to sellphones.co.uk

Very pleasant and speedy service, recommended to send at my expense via special delivery due to the phones higher value and I received the quoted valuation within 2 days!

Excellent service. Highly recommend

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Great and speedy experience

Great and speedy experience, thank you Kal for reaching out and sorting the technical error in the system as soon as you saw it that would have delayed me getting paid. Polite and helpful, sent the phone in special delivery got paid within 24hrs.

29 July 2025
Unprompted review

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