Well it’s easy to send money while you have crypto, it’s slightly higher rate but this higher rate compensates the convenience to send money to countries where bank accounts transfers are not easy … o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just sent money from Estonia to Russia and it took me literally like 5 minutes in total, thank you so much for your service and making this possible! Can’t quite understand why a lot of people are g... See more
Company replied
Hello all Send now is a very efficient and effective company. I use it frequently for my business and its speed and efficiency features make my job easier. Great well-done thanks and always con... See more
Company replied
Made such a complicated transfer so easy ... when there were problems had an alternative suggestion ... whatever the time of day were very responsive
Company replied
Company details
Written by the company
SendNOW — international money transfer service. With SendNOW you can transfer money overseas with less hustle. A variety of payment options lets you transfer money however you want: via debit cards, cryptocurrency, bank accounts, e-wallets.
Contact info
2 Frederick Street Kings Cross London, WC1X 0ND, London, United Kingdom
- +44 7700 183213
- support@sendnow.money
- sendnow.money
4.2
Great
259 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The money left my account
The money left my account, but the payment was canceled by the payment system. I contacted customer support, but they read the messages and do not respond. This is a SCAM!
16 May 2024
Unprompted review
Reply from SendNOW
This user lies. Throughout the day, the support team communicated with him. The user has different surnames in his account and passport, so his payment was rejected by the verifier and this payment was not received by us. We gave the verifier's phone number and e-mail, but the user refused to contact the very organization where the refund should be made. We are ready to provide all user data and screenshot of correspondence.
Never again. be aware
Never again. I used their service before, but they failed me twice last month. They do not reply to my emails anymore. The WhatsApp number s being blocked. They received my transfer but didn’t transfer to my recipient. I have pics of all receipts. I got tired of sending em to sendnow. By WhatsApp, and by email. So, if anyone needs proof of that, I ll be happy to share with you so this won’t happen to anybody again.
Again, they have copies/screenshots of my receipts, at first they even told me they had received the transfer. Now after a month, my WhatsApp messages won’t go through. They did not email me back, so I guess my money went down the drain.
DO NOT USE SENDNOW. You never know when something like this will happen to you to
I WAS NEVER TOLD ABOUT USING TELEGRAM. I SENT SCREENSHOTS OF RECEIPTS AS I WAS TOLD. RECEIPTS FROM MY BANK SHOWING THE TRANSACTION WENT SUCCESSFULLY TO SENDNOW ACCOUNT. I ALSO SENT THE REST OF THE INFO YOU SAID YOU NEEDED, I DID NOT SEND IT ONCE, BUT 3 TIMES BY WHATSAPP, AND ONCE BY EMAIL. AAND YES, YOU REPLIED TO ME ALL THOSE TIMES. ALWAYS TELLING ME THAT YOU WERE WORKING ON IT AND WOULD LET ME KNOW SOMETHING LATER. “WE HAVE PASSED YOUR TRANSFER TO THE BANK. AS SOON AS THERE IS NEWS, WE WILL NOTIFY YOU. SORRY FOR THE INCONVENIENCE “
That was the las email I got from you and the I heard nothing. And I got kind of same response every time I asked.
1 April 2024
Unprompted review
Reply from SendNOW
Hello! We are accepting messages to mail and telegram, WhatsApp is not accepting messages from customers right now. We have correspondence with you via mail, where you were asked to send us screenshots of the transfer and the receipt from the bank for checking. But you didn't do it. We have all correspondence saved. You did not provide us with information to search for your transfer. Write to telegram https://t.me/Send_NOW and send what we asked for.
Good support!
16 April 2024
Unprompted review
Reply from SendNOW
Thank you. We are very happy to have you as a customer.
The best Service for transactions!
The best Service for transactions!
Very fast and understanding support and fast and secure money transfer!
Thank you!
4 April 2024
Unprompted review
Reply from SendNOW
Thank you for your kind words. We are glad to be helpful and will continue to develop our service. We are glad to see you as our client.
Beware 2
I used this service many times without an issue. However recently I had a problem when making a bank transfer. Communication with customer service was an unpleasant experience. My problem was resolved but only after almost 1 month. I'm happy with the result but I won't be using their service again. Therefore my review is neutral.
I recommend anyone using this service to screenshot the account details that the app indicates to send to.
29 February 2024
Unprompted review
Reply from SendNOW
You actually sent the transfer using the old payment details, you just copied them from the previous payment and sent the money. We explained to you that every time you need to make a transfer in the application and that's where all the current details are. They are always there. After you choose the method of payment (bank transfer in your case), enter the amount and the recipient's data, you need to click on the word "Continue" and you get to the page with our payment details. You should copy them and use them to transfer money. There are also the instructions in the application, you could always read them, if you press "How does it work". You did not do it, you made a mistake, your mistake was explained to you, the company is not guilty of anything. Your transfer was not received by us, you need to clarify everything with the bank.
Overall satisfied
I used this service a few times and after initial teething troubles with having to verify bank cards, which were then blocked by the issuers, subsequent transfers went well and usually within the same day or even a few hours. However, exchange rates are lousy, and the option of SEPA transfer supposedly goes into a private account, so that is definitely no option.
11 March 2024
Unprompted review
Reply from SendNOW
We are glad to see you as our client. We are expecting a higher rating. There are no personal accounts in our app, only corporate. And we are not responsible for blocking your bank cards, this is the responsibility of your bank.
Reply from SendNOW
Thanks! We are always ready to help.
beware
Change of a receiver from an organization to a physical person, end of 2023, which is kind of strange ..
Money sent to the previous receiver, i.e. organization Cash Dash UK Limited, the SendNow, say to no longer have access to the account. Request to return funds to the Cash Dash via my bank is left with no reply. Sad and non professional. 😢
The current receiver account is a physical person, not a legal entity.
I am no longer ready to continue with the money transfer to a personal account.
Кoronapay on OZON cc is currently a more interesting and safe option!
24 January 2024
Unprompted review
Reply from SendNOW
We closed that account and opened a new one. We sent a notice and a letter about it to absolutely everyone. The details in the application changed automatically. You ignored this letter and made the transfer incorrectly, sending money to a non-existent already closed account. To which we do not have access. Do not ignore the information letters and make payments correctly, there are instructions in the application.
Reply from SendNOW
Thank you for your feedback. What really matters to us is that our customers send and receive money easily and quickly, we work hard for this and will continue to do so.
Excellent service
Excellent service, they care very much about their customers, so I will continue to use this service with great pleasure.
If there were any problems with the transfer, they were always able to help.
23 December 2023
Unprompted review
Reply from SendNOW
Hello, we are very pleased to read your feedback, thank you. We really pay a lot of attention not only to make our app convenient and accessible, but also to make sure that our customers are always answered and helped by our support staff.
Easy to use
Once you get through verification side of things,app is easy to use.Support network across the platform was exceptional when I had a few issues.Great app.
1 December 2023
Unprompted review
Reply from SendNOW
Thanks for the feedback.
We have made our service easy and convenient. We will continue to develop it.
Excellent service with great support!
SendNOW is an excellent service with great customer support and fast turnaround. I use them to send money to my wife and daughter so they are absolutely essential. Highly recommend!!
14 November 2023
Unprompted review
Reply from SendNOW
Thank you. We are glad that our service is useful for you. Always ready to help
To test this service
To test this service, the first transaction was carried out with a small amount. I checked. Reliable service and competent, patient support service (my questions require a lot of patience, since this was all the first time and at first I was septic). Now I am transferring larger amounts. Thanks for the good service.
14 November 2023
Unprompted review
Reply from SendNOW
Thank you for using us!
Life Savers
Excellent customer support! These guys are life savers- and I can’t thank them enough. Will use their services forever. Thank you for being there when nobody else can help.
7 November 2023
Unprompted review
Reply from SendNOW
Thank you for you trust!
Exceptional support
At first, I was skeptical because the spreads are a bit too rich for my taste. But they are the number one solution to send money to Russia. I literally use them every other day, and the one thing they have going for them is an exceptional level of support.
23 October 2023
Unprompted review
Reply from SendNOW
Thank you for your feedback. We will continue to keep our service at a high level. Technical support is always ready to answer any questions and help you.
Safe to use. Very good service.
Very easy and quick to use. They support many cards or crypto. Recipient received the funds within a few days. Despite the higher fee or rates, it's very trustworthy and probably the easiest service available now, without too much registration. Highly recommended.
23 October 2023
Unprompted review
Reply from SendNOW
Thank you for your feedback. We are glad that our service is useful to you. If you have any questions, please always contact our technical support.
Reply from SendNOW
Thank you for your feedback. We are working on our service and making it better every day for you.
Thank you for making this service…
Thank you for making this service available. Our family in Russia would not be able to afford needed medical treatments if it were not for your services.
12 July 2023
Reply from SendNOW
Thank you for your heartfelt review. We are grateful that our service has made a difference in your family's access to medical treatments. Thank you for choosing us and for your support!
Good service, no complaints
I do appologise for my first negative review about the company.
The delay with the transfer was associated with the bank. I could not see any updates of my account in online banking. It made me frustrated. Never had problems with my bank before.Transfer has been completed successfully.
Definitely, it is not a scam. Sorry for the allegation.
24 July 2023
Unprompted review
Reply from SendNOW
We are glad that our service is useful for you. We are always ready to help. Always contact our support for any questions or help.
Reply from SendNOW
Thank you for your feedback. It's nice to know that we were able to help.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.