Seniors Choice Reviews 

20,798
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 9,607 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being extremely patient, polite, and taking ample time to clearly explain every single detail during consultations. Many people note that the registration process is very quick, simple, and straightforward to understand from start to finish. Consumers truly appreciate receiving very thorough guidance that helps them easily select appropriate policies without ever feeling rushed or pressured. Though some reviewers were not happy with the pricing, mentioning that monthly premiums can feel quite expensive and heavily impact their limited personal pensions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their deep product knowledge and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

User experience

People report positive experiences with user experience, highlighting that the entire process is fast,... See more

Service

Customers consistently note positive experiences with service, praising the fast, efficient, and thorough... See more

Price

Customers expressed general satisfaction with the price, highlighting that policies fit personal budgets and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Lady I spoke with, I apologize if I misspelled her name Breanne Skelly, was very helpful. Even though I asked to please explain some things more, she was able to clarify some things with examples.... See more

Company replied

Rated 5 out of 5 stars

The advisor was well spoken and he repeat the questions many times. Which was excellent. The company is doing a great job by donating and supporting seniors with life insurance. Which will be very us... See more

Company replied

Rated 5 out of 5 stars

Friendly and courteous agent. Listened to what we could afford at this time and explained that we could increase the amounts at a later date. Setup payment date that works for us without causing fina... See more

Company replied

Rated 5 out of 5 stars

The care exhibited by the persons with whom l dealt. Their actions convey that they work as a team and not as competitors working against each other. I get the impression they were a team. Secondly th... See more

Company replied


Company details

  1. Life Insurance Agency

About Seniors Choice

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

21k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(20,798)

9,397 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was made aware of how the insurance…

I was made aware of how the insurance policy, I was interested in purchasing, worked, and what the monthly "contribution" would be.
Citra was very helpful and explained, in great detail, and assisted me to purchase the right policy for my needs.

17 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Tracey, thank you for your wonderful review! We're so pleased to know that you had such a positive experience with us. Thank you for your support!

Rated 5 out of 5 stars

Agent was very knowledgeable

Agent was very knowledgeable

17 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Gerald, thanks for taking the time to share your feedback! We're thrilled to hear that you had a great experience with us. We truly appreciate your support!

Rated 5 out of 5 stars

I highly recommend Sal for anyone…

I highly recommend Sal for anyone looking for a life insurance professional. Sal was knowledgable, professional, patient and interested in making sure I understood my options.Sal took time to listen to my needs, answer all my questions, and make sure I felt confident with my decisions. That level of service is becoming increasingly rare.

15 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Coleen, thank you for your review! We're so glad to hear that you were happy with the experience you had with us. Thank you for your support!

Rated 5 out of 5 stars

Positive and Informative

Prompt service, my questions were answered, guided through the process in a helpful way.

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Carolyn, thanks for your review! We're really pleased to hear that everything went well and that you had a great experience with us. Thank you for your support!

Rated 3 out of 5 stars

Im to new to have useful knowledge…

Im to new to have useful knowledge about this company to be of any use but
Im being forced to comment

16 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Gordon, we appreciate you taking the time to share your feedback. It’s normal to feel unsure when you’re new to a life insurance policy, and we’re ready to support you with any questions or details you might need about life insurance. Don’t hesitate to get in touch with us at 1-844-991-3943 whenever you like.

Rated 2 out of 5 stars

Seniors Choice Life Insurance is only…

Seniors Choice Life Insurance is only good?If you want your premiums to go up every single year.If you call to cancel the premium automation, they will actually still raise your payments due based on your age. This is something they dont come right out and tell you.

9 September 2026
Unprompted review
Seniors Choice logo

Reply from Seniors Choice

Hi Tracey, we appreciate you taking the time to share your experience. We understand that premium increases can be frustrating, and we’re sorry for any inconvenience this has caused. If you’d like to talk more about your policy, please call us at 1-844-991-3943 or check out our FAQ page at https://bit.ly/4htEQoC for additional information.

Rated 1 out of 5 stars

The coverage was changed from agreed…

The coverage was changed from agreed $35000 to 25000. I decline this proposal.

9 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Muhammad, thank you for your feedback. We're sorry to learn that the change in coverage was disappointing for you. We understand this can be frustrating and appreciate you letting us know. If you want to talk more about this, please feel free to call us at 1-844-991-3943.

Rated 5 out of 5 stars

Jessica was very patient,

Jessica was very patient,

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Noella, thank you for your lovely feedback! We're delighted to know that you had such a positive experience with us. We truly appreciate your support!

Rated 5 out of 5 stars

Great help to explain the entire life…

Great help to explain the entire life insurance. Susanne very friendly very helpful. Great Service

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Sandra, thanks so much for taking the time to leave us a review! We're so happy to hear that you had a great experience. Your support is greatly appreciated!

Rated 5 out of 5 stars

The staff was super and explained…

The staff was super and explained everything about the police.

8 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Gerald, thank you for your kind review! We're pleased to hear that you had a positive experience with us. Thank you for taking the time to share your feedback!

Rated 5 out of 5 stars

Madeline was amazing she explained…

Madeline was amazing she explained everything so well. She is the reason why I decided to go with senior choice.

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Arlene, thanks for your wonderful feedback! We're so pleased to know that you had a great experience with us. We truly appreciate your support!

Rated 5 out of 5 stars

I really appreciated tlk with Timi

I really appreciated tlk with Timi. She explain stuff me very good. Awesome experience.

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Shirley, thank you for your review! We're delighted that you had such a positive experience with us. Your kind feedback is greatly appreciated!

Rated 5 out of 5 stars

Very Friendly and Knowlegable

The agent was very friendly and didn't try to sell me stuff I didn't need. Just gave me exactly what I needed.

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Joanna, thank you for taking the time to share your review! We're so happy to hear that you had a great experience with us. Thank you for your support!

Rated 5 out of 5 stars

Kole helped me out

Kole helped me out. Very informed and informative to me - quick call back too.
Very satisfied.

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Donald, thanks so much for your feedback! We're delighted to hear that you were pleased with your experience. We truly appreciate your support!

Rated 5 out of 5 stars

The way your rep she is polite didn't…

The way your rep she is polite didn't not push she listened we got through the agreement satisfaction
Please let her know I m so relieved, and nt stressed.

16 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Juliette, thank you for your review! We're really pleased to hear that you had a positive experience with our team. Thank you for your support!

Rated 5 out of 5 stars

Very polite

Very polite, very knowledgeable, very thorough. I appreciate the assistant and the information

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Debora, thanks for your kind words and feedback! We're so happy to hear that you had a great experience with us. We really appreciate your support!

Rated 5 out of 5 stars

They asked the right questions and got…

They asked the right questions and got the right answers, very helpful with this insurance.

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Bryan, thank you for your lovely review! We're pleased to hear that your experience with us was such a positive one. We truly appreciate your support!

Rated 5 out of 5 stars

Good guide line

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Smitaben, thank you so much for your feedback! We're thrilled to hear that everything went well and that you had a positive experience with us. Thank you for your support!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look