Seniors Choice Reviews 

20,798
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 9,607 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being extremely patient, polite, and taking ample time to clearly explain every single detail during consultations. Many people note that the registration process is very quick, simple, and straightforward to understand from start to finish. Consumers truly appreciate receiving very thorough guidance that helps them easily select appropriate policies without ever feeling rushed or pressured. Though some reviewers were not happy with the pricing, mentioning that monthly premiums can feel quite expensive and heavily impact their limited personal pensions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their deep product knowledge and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

User experience

People report positive experiences with user experience, highlighting that the entire process is fast,... See more

Service

Customers consistently note positive experiences with service, praising the fast, efficient, and thorough... See more

Price

Customers expressed general satisfaction with the price, highlighting that policies fit personal budgets and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Lady I spoke with, I apologize if I misspelled her name Breanne Skelly, was very helpful. Even though I asked to please explain some things more, she was able to clarify some things with examples.... See more

Company replied

Rated 5 out of 5 stars

The advisor was well spoken and he repeat the questions many times. Which was excellent. The company is doing a great job by donating and supporting seniors with life insurance. Which will be very us... See more

Company replied

Rated 5 out of 5 stars

Friendly and courteous agent. Listened to what we could afford at this time and explained that we could increase the amounts at a later date. Setup payment date that works for us without causing fina... See more

Company replied

Rated 5 out of 5 stars

The care exhibited by the persons with whom l dealt. Their actions convey that they work as a team and not as competitors working against each other. I get the impression they were a team. Secondly th... See more

Company replied


Company details

  1. Life Insurance Agency

About Seniors Choice

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

21k reviews

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4.9

All reviews

(20,798)

9,397 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They explain everything really good…

They explain everything really good respect full language

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Daljit, thank you for your review! We're delighted to hear that you had a great experience with us. We really appreciate you taking the time to share your feedback!

Rated 4 out of 5 stars

The person was very informative and for…

The person was very informative and for what I was looking for the price was right

17 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Eudora, thanks for your review! We're so happy to hear that you had such a positive experience with us. We truly value your support!

Rated 5 out of 5 stars

Great Company to Deal With

The fact that I was approved fairly quickly and that I had a hard time understanding the person I originally talked with that my wife had set up and they allowed another person to call me to set things up instead.

18 September 2026
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Reply from Seniors Choice

Hi Eric, thank you for your kind words! We're really pleased to hear that you had a great experience with us. We truly appreciate your support!

Rated 5 out of 5 stars

The explanation of policies and choices…

The explanation of policies and choices available to me.

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Elizabeth, thank you so much for your review! We're delighted to hear that you had a positive experience with us. Your feedback and support are greatly appreciated!

Rated 5 out of 5 stars

Just the overall experience

Just the overall experience

18 September 2026
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Reply from Seniors Choice

Hi Georgette, thanks for sharing your review! We're so pleased to hear that you had a great experience with us. We really appreciate your support!

Rated 5 out of 5 stars

Great prices and very friendly staff me…

Great prices and very friendly staff me and my dad are both on seniors choice life insurance thank you

18 September 2026
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Reply from Seniors Choice

Hi Tammy, thanks so much for your kind review! We're thrilled to hear that you had a great experience with us. We truly appreciate your support!

Rated 3 out of 5 stars

I feel I wasn't treated equally as some…

I feel I wasn't treated equally as some of my friends

15 September 2026
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Reply from Seniors Choice

Hi Kresimir, we're sorry to hear you feel this way. We aim to treat everyone fairly and with respect. If you'd like to discuss this further or need assistance, please reach out to us at 1-844-991-3943. We're here to help.

Rated 5 out of 5 stars

Knowledgeable staff

Knowledgeable staff.
Provided options suited for my needs.
Did not push any unwanted services.

17 September 2026
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Reply from Seniors Choice

Hi Madalena, thank you for your lovely feedback! We're really happy to hear that you had a great experience with us. Thank you for your support!

Rated 5 out of 5 stars
Seniors Choice logo

Reply from Seniors Choice

Hi Barbara, thanks for your kind review! We're so pleased to know that you had a great experience with us. We really appreciate your support!

Rated 5 out of 5 stars

The person I had was excellent,very…

The person I had was excellent,very knowledgeable about what he was selling and also friendly !

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Colleen, thanks so much for your feedback! We're so pleased to hear that you had a positive experience. Thank you for your support!

Rated 5 out of 5 stars

It was a very easy process

It was a very easy process. Agent gave me a detailed explanation and different options available to me. I was pleased with the ease of the entire process

18 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Karen, thank you for taking the time to leave us a review! We're delighted to know that you had a great experience with us. We truly appreciate your support!

Rated 5 out of 5 stars

The lady who took my call

The lady who took my call, was very knowledgeable about the package.
I would rate her at 10 out of 10.

17 September 2026
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Reply from Seniors Choice

Hi Monica, thanks for your lovely review! We're delighted to hear that you were happy with your experience. We really appreciate your support!

Rated 5 out of 5 stars

Great company for life insurance

The lovely man who helped me get signed up was so helpful and knowledgeable. Very clear in what was going on.

14 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Jennifer-Lynne, thank you for your feedback! It's great to hear that you had such a positive experience with us. We truly appreciate your support!

Rated 4 out of 5 stars

I hade no problem with your agent the…

I hade no problem with your agent the experience was great the agent was very helpful and answered all of my questions

17 September 2026
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Reply from Seniors Choice

Hi Garry, thanks so much for your review! We're really happy to hear that everything went well for you. Thank you for your support!

Rated 5 out of 5 stars

I was made aware of how the insurance…

I was made aware of how the insurance policy, I was interested in purchasing, worked, and what the monthly "contribution" would be.
Citra was very helpful and explained, in great detail, and assisted me to purchase the right policy for my needs.

17 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Tracey, thank you for your wonderful review! We're so pleased to know that you had such a positive experience with us. Thank you for your support!

Rated 5 out of 5 stars

Agent was very knowledgeable

Agent was very knowledgeable

17 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Gerald, thanks for taking the time to share your feedback! We're thrilled to hear that you had a great experience with us. We truly appreciate your support!

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