Took ages to arrive and after both birthday dates I purchased the gift for. Eventually when the orders arrive they were packaged so poorly I was mortified. Two items were broken and customer se... See more
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See what reviewers are saying
Although shipping took quite awhile, the bag is gorgeous!! 😍 I also ordered during the "free matching wallet with purchase" trial, and the wallet is beautiful as well. They appear to be quality made,... See more
Company replied
Just received my leather Pride and Prejudice tote bag. It is beautifully made and is certainly a quality piece. I’m a little disappointed that the promised “free “wallet was not included in the shipm... See more
Company replied
I was a little skeptical about buying something from a Facebook ad. I am SO HAPPY that I overcame my skepticism and ordered this beautiful crossbody bag! The whole experience - from start to finish -... See more
Company replied
Company details
Written by the company
SentenArts LLC is a global print-on-demand e-commerce company. We sell wide range of printable products in the U.S. and internationally that customers buy as gifts to their loved one and personalize them with our unique print-on-demand service. We use printshops in the U.S to deliver our products fast and with high-quality. At SentenArts, we believe that beautiful design and art can bring people joy. Here we created impressive graphic Drinkware (Tumbler Cup, Ceramic Mug, Water Bottle), Apparel & Accessories (T-shirt, Ugly Sweater, Handbag...), Phone Accessories (Phone case, Leather Wallet Phone Case) and more that make all bookish souls feel strongly connected to. Putting heart and soul into it, every SentenArts item showcases your unique individuality, hobby, faith as well as your personal interest. We also believe that quality products and great customer support are the only options.
Contact info
Vietnam
- sentenarts.com
3.7
Average
197 reviews
Hasn’t replied to negative reviews
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All around review
I’m really glad that this is a legitimate product through a legitimate company:) After ordering, I received emails about the status of my order, including when it was shipped and a tracking number. Unfortunately for being in China, there weren’t details once the shipment reached the US, but the shipping time was pretty accurate. I’d already read in other reviews that the “books” in the photo weren’t sewed on as they appear, but printed on flatly, so I was already prepared and not disappointed. It is still a very nice bag and cute. The large bag is large! It easily fits my MacBook (in its own case) and file folder and other books altogether. I did get the option with the zipper and shoulder strap. I will likely use the shoulder strap, so I’m glad about that, but the zipper is attached on flaps that don’t go end-to-end on the bag, and the end of the zipper just hangs down in the bag. Tbh I’ll likely just cut it out because it’s not all that advantageous and also hinders the access of bigger items. The inside lining is nice and soft and yellow! Which I actually really like :)
15 March 2025
Unprompted review
Reply from Sentenarts
Hi Chanda,
Thank you so much for your thoughtful review!
We’re thrilled to hear that you’re pleased with your bag and that it meets your needs. 😊 It’s great to know that the size works well for your MacBook and other items!
We appreciate your understanding regarding the shipping details and the design of the bag. Your feedback about the zipper is valuable, and we always welcome suggestions for improvement.
If you encounter any issues while using the bag or have any questions, please don’t hesitate to reach out to us anytime. We’re here to help.
Thanks again for choosing us, and we hope you enjoy your new bag for a long time!👜💖
New favorite bag!
The ship was very slow but the bag was worth the wait! Absolutely beautiful craftsmanship and so fun! I love it and have already gotten lots of compliments on it! New favorite bag!
14 March 2025
Unprompted review
Reply from Sentenarts
Hi Melissa,
Thank you for your lovely review!
We’re so glad to hear that you love your bag and that it was worth the wait! 🎉 Your compliments mean a lot to us, and we’re thrilled it’s become your new favorite!
If you need anything else or have any questions, feel free to reach out. Enjoy your beautiful bag!
I ordered 3 bags and 3 wallets 2 for…
I ordered 3 bags and 3 wallets 2 for Christmas presents and one for myself .
The company was fantastic from start to finish , I LOVE all the bags I ordered . Would recommend the company to anyone
24 February 2025
Unprompted review
Reply from Sentenarts
Hi Robyn,
Thank you so much for your fantastic review!
We’re thrilled to hear that you love all the bags and wallets you ordered, especially for such special gifts. 🎁
We appreciate your recommendation and are grateful for your support. If you need anything else, please don't hesitate to reach out!
Love the bag but...
Love the bag. It is the 2nd one i have ordered. However, this time the bag hsd some minor damage from shipping. The bottom corner was crushed in and the side of the bag had a deep crease which I am still trying to fix.
13 March 2025
Unprompted review
Reply from Sentenarts
Hi Michelle,
Thank you for your feedback!
We’re so glad to hear that you love the bag, but we’re truly sorry to learn about the damage it sustained during shipping. 😟
We appreciate you bringing this to our attention and want to help make it right. Please reach out to us via email so we can assist you further. Your satisfaction is important to us!
NEVER AGAIN.
If I could give a zero, I would. First let me say the product quality for the prices they are selling at are terrible. It says it is actual leather, but it clearly only looks the part. My order also came late. The first of three shipments wasn't even close to what I ordered. It was the wrong book-themed bag, wrong name, but they detailed it as mine. I only got the third shipment almost exactly three months later. And it wouldn't have come at all, because I was told it was lost in transit and never bothered to check in on its status. I had to email customer service multiple times. This is a birthday gift that will be months late.
13 March 2025
Unprompted review
Reply from Sentenarts
Hi Catherine,
We sincerely apologize for your experience and understand your frustration. We strive for high-quality products and timely delivery, and it’s clear we fell short this time. 😢
We appreciate you bringing these issues to our attention. Please reach out to us via email so we can resolve this for you and ensure you receive the correct items.
Your satisfaction is important to us, and we want to make things right!
Beautifully crafted tote
Beautifully crafted tote. Very happy with everything.
11 March 2025
Unprompted review
Reply from Sentenarts
Hi Joanne,
Thank you so much for your lovely review!
We’re thrilled to hear that you’re happy with your beautifully crafted tote. 😊 Your satisfaction means the world to us!
If you need anything else or have any questions, feel free to reach out. Enjoy your tote!👜💖
Reply from Sentenarts
Hi Marvin,
Thank you for taking the time to share your experience with us!
We’re delighted to hear that your order arrived on time and that it looks just like the picture—only bigger! We aim to provide our customers with high-quality products that meet their expectations, and your feedback truly brightens our day.
If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support! 🌟
It was a wonderful experience start to…
It was a wonderful experience start to finish. I received fun updates about my order. My order arrived fairly quickly and oh my gosh the bag is so beautiful. The quality is very impressive. I couldn’t be happier.
28 February 2025
Unprompted review
Reply from Sentenarts
Hi Kimberly,
Thank you so much for your amazing review!
We’re thrilled to hear that you had a wonderful experience from start to finish. 😊 It’s great to know that you enjoyed the fun updates about your order and that your bag arrived quickly.
We’re especially happy that you find the bag beautiful and of impressive quality! Your satisfaction means the world to us. If you ever need anything or have questions, feel free to reach out.
Happy carrying! 👜💖
I fell in LOVE with the designs of…
I fell in LOVE with the designs of their bags. Plus I bought them when the deal was BOGO free. I chose the Horror and Shakespeare bags. I did have some problems with the size of the bags. I ordered mediums but when they came they were gigantic. I would not be able to use them for every day use. I reached out and I worked with Jennifer to discuss the size. I ordered them on 10/31/24, I received the agreed upon purses on 02/07/25. I did everything the company asked of me. I did reach out to PayPal. As I said we did reach an agreement. I did receive both purses in small with my initials. Even though it took a while, the customer service team and Jennifer were really amazing. I’ve seen negative reviews and I understand those reviews. But for me, I’m telling you as long as you are very careful with the 3 sizes (they run BIG), and the instructions if you want your name or initials, make sure you are careful. I love my purses. You can’t beat BOGO free on purses. These are very detailed and they look amazing. I would have given a 5 star but it did take some time to work through the process.
7 February 2025
Unprompted review
Reply from Sentenarts
Hi Shannon,
Thank you for your detailed review!
We’re so happy to hear that you fell in love with the designs of our bags and took advantage of the BOGO deal! The Horror and Shakespeare bags are fantastic choices.🎉
We appreciate your understanding regarding the sizing issues and are glad to know that Jennifer and our customer service team were able to assist you in finding the right fit. Your feedback about the sizes is invaluable, and we’ll make sure to emphasize that for future customers.
We’re thrilled that you love your new purses, especially with your initials. Thank you for your patience and for sharing your experience.
Happy styling!
These bags are worth it
These bags are worth it! I received two for Christmas and then decided to order two more in a different size and style! Sooo beautiful! All four bags are perfect!
28 February 2025
Unprompted review
Reply from Sentenarts
Hi Martha,
Thank you so much for your lovely review!
We’re thrilled to hear that you received two bags for Christmas and decided to order even more. It’s wonderful to know that all four bags are perfect and that you’re enjoying them! 😍
We strive to create beautiful products that our customers love, and your support means the world to us. If you ever have any questions or need assistance, feel free to reach out.
Happy shopping!
Not worth it
This will be the one and only time I ever use this company. The item I ordered arrived almost 2 full weeks late. The quality of said item was very poor... extremely unsatisfied. The guidance for writing reviews is insulting... I don't need guidelines to warn people about your conpany...
28 February 2025
Unprompted review
Reply from Sentenarts
Hi Shawn,
We’re truly sorry to hear about your experience and the delay with your order. 😔 We understand how frustrating it can be when things don’t meet your expectations, and we appreciate your feedback.
We strive to provide quality products and timely delivery, and it’s disappointing to know we fell short in your case. If you have any specific issues, please don’t hesitate to reach out to us directly at our support email. We’re here to help and want to make this right for you.
Thank you for sharing your thoughts, and we hope to have the opportunity to improve your experience in the future.
Cute idea but horrible quality control and bad quality in general. .
The purse has a big split on the side that was missed when sewn. Bad quality control. Further, I paid for real leather and it appears it is not. There is cardboard backing on in one and foam on the other. Waiting to hear back from Lydia
26 February 2025
Unprompted review
Reply from Sentenarts
Hi Michelle,
We’re truly sorry to hear about the issues you’ve experienced with your purse. 😢 We understand how disappointing this must be, especially after expecting a high-quality product.
We strive for quality control, and it seems we missed the mark in this instance. Please know that we take your concerns seriously, and we want to resolve this for you. If you haven’t received a response from Lydia yet, please feel free to reach out to us directly at our support email.
Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right!
Received damaged/flawed bag
Received damaged/flawed bag. Customer service replaced it with a lesser bag (not the same) and it had similar damage/flaws. No adjustment in purchase process was made.
Neither can be used. Wasted my money and time.
I’d attach a photo here but can’t see a link.
20 December 2024
Unprompted review
Reply from Sentenarts
Hi Deb,
Thank you for sharing your feedback with us. We’re truly sorry to hear about the issues you’ve experienced with your bag. Your satisfaction is very important to us, and we want to make this right.
If your replacement bag is still damaged, please reach out to us via email again. We will ensure that we resolve this for you as quickly as possible. We appreciate your understanding and patience as we work to improve your experience.
Thank you for giving us the opportunity to make this right, and we hope to hear from you soon!
The product is 5 stars
The product is 5 stars. Just so unique! Very large and easily carries laptop and lunch! The only issue was shipping—know that you need to allot time! The team, however, was great in keeping the communication open and going! I will order again!
27 February 2025
Unprompted review
Reply from Sentenarts
Hi Theresa,
Thank you so much for your wonderful review!
We’re thrilled to hear that you love your product and find it both unique and spacious enough for your laptop and lunch. That’s exactly what we aim for!
We appreciate your feedback about the shipping time, and we’re glad our team was able to keep the communication open for you. Your understanding means a lot to us.
We can’t wait to serve you again in the future. If you ever have any questions or need assistance, please don’t hesitate to reach out. Happy carrying!👜💖
This is my third bag and each one it’s…
This is my third bag and each one it’s absolutely perfect!!
26 February 2025
Unprompted review
Reply from Sentenarts
Hi Carrol,
Thank you so much for your fantastic review! We’re thrilled to hear that this is your third bag and that each one has been absolutely perfect! 👜✨
Your continued support means the world to us, and we’re so happy to have you as a valued customer. If you ever need anything or have any questions, please don’t hesitate to reach out. We’re here for you.
Thanks again, and enjoy your beautiful bags! 🎉
Reply from Sentenarts
Hi Elizabeth,
Thank you so much for your lovely review! We’re thrilled to hear that you’re very happy with your beautiful purse! 👜💖
If you have any questions or need assistance in the future, please feel free to reach out. We’re always here to help.
Thanks again, and enjoy your new accessory! 🎉
Love my bag
Love my bag! Had an issue with a strap breaking, and the company honored a replacement. Thank you.
25 February 2025
Unprompted review
Reply from Sentenarts
Hi there!
Thank you for your wonderful review! We’re so glad to hear that you love your bag! 👜❤️
We’re also happy to know that we could assist you with the strap issue and provide a replacement. Your satisfaction is our top priority.
If you need anything else or have any questions, please don’t hesitate to reach out. Thanks again, and enjoy your bag! 🎉
Craftmanship is Phenomenal
Craftmanship is phenomenal. I love the art work! I will be a "conversation piece" when I am out and about in town!
23 February 2025
Unprompted review
Reply from Sentenarts
Hi Joelene,
Thank you so much for your amazing review!
We’re thrilled to hear that you love the craftsmanship and artwork of your item! 🎨✨ It’s fantastic to know that it’ll be a "conversation piece" when you're out and about—what a great compliment!
If you have any questions or need anything else, please don’t hesitate to reach out. We’re here for you.
Thanks again, and enjoy showing off your beautiful piece. 👜💖
Happiness is my new bag!
My bag and wallet arrived today. I am so in love with them! I have the Sherlock Holmes bag and wallet. The quality is excellent. I really like the way you keep your customers informed of progress. Keep up the great work!
25 February 2025
Unprompted review
Reply from Sentenarts
Hi Margaret,
Thank you so much for your fantastic review! We’re thrilled to hear that your Sherlock Holmes bag and wallet have arrived and that you love them.💖
We take great pride in maintaining quality and keeping our customers informed, so your kind words mean a lot to us.
If you need anything else or have any questions in the future, please don’t hesitate to reach out.
Thanks again for your support, and enjoy your new accessories! 🎉
Edgar .
The company itself kept me involved every step of the way... The bag looks amazing.My wife loves it. the pocket wallet is so adorable.
24 February 2025
Unprompted review
Reply from Sentenarts
Hi William,
Thank you so much for your wonderful review!
We’re thrilled to hear that you loved the bag and that your wife enjoys it too! 🎉 It’s great to know that our team kept you informed throughout the process.
We’re also glad you found the pocket wallet adorable! If you need anything else or have any questions, please feel free to reach out. We’re here to help.
Thanks again for your support, and happy gifting! 🎁
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