Sentenarts Reviews 197

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Took ages to arrive and after both birthday dates I purchased the gift for. Eventually when the orders arrive they were packaged so poorly I was mortified. Two items were broken and customer se... See more

Rated 5 out of 5 stars

Although shipping took quite awhile, the bag is gorgeous!! 😍 I also ordered during the "free matching wallet with purchase" trial, and the wallet is beautiful as well. They appear to be quality made,... See more

Company replied

Rated 5 out of 5 stars

Just received my leather Pride and Prejudice tote bag. It is beautifully made and is certainly a quality piece. I’m a little disappointed that the promised “free “wallet was not included in the shipm... See more

Company replied

Rated 5 out of 5 stars

I was a little skeptical about buying something from a Facebook ad. I am SO HAPPY that I overcame my skepticism and ordered this beautiful crossbody bag! The whole experience - from start to finish -... See more

Company replied

Company details

  1. Handbags Shop
  2. Bags and luggage shop

Written by the company

SentenArts LLC is a global print-on-demand e-commerce company. We sell wide range of printable products in the U.S. and internationally that customers buy as gifts to their loved one and personalize them with our unique print-on-demand service. We use printshops in the U.S to deliver our products fast and with high-quality. At SentenArts, we believe that beautiful design and art can bring people joy. Here we created impressive graphic Drinkware (Tumbler Cup, Ceramic Mug, Water Bottle), Apparel & Accessories (T-shirt, Ugly Sweater, Handbag...), Phone Accessories (Phone case, Leather Wallet Phone Case) and more that make all bookish souls feel strongly connected to. Putting heart and soul into it, every SentenArts item showcases your unique individuality, hobby, faith as well as your personal interest. We also believe that quality products and great customer support are the only options.


Contact info

3.7

Average

TrustScore 3.5 out of 5

197 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Not well made...poor quality

I did not like the construction of the purse. The zipper is way too long and hangs outside of the purse. The leather is not the greatest quality and I am not sure if the shoulder strap and handles are leather either. They have a PVC smell to them. If I had known the quality I would receive at the high price I paid, I certainly would not have ordered the purse. It also took forever to arrive because it was shipped directly from China which I also find odd. I don't recommend purchasing these products.

25 February 2025
Unprompted review
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Reply from Sentenarts

Hi Tabitha,

We’re truly sorry to hear that your experience with the purse didn’t meet your expectations. Your feedback about the construction and quality is invaluable to us, and we will certainly take it into consideration as we strive to improve our products. 🙁

If you encounter any issues while using the purse, please don’t hesitate to reach out to us via email. We’re here to assist you in any way we can.

Thank you for sharing your thoughts, and we hope to earn your trust in the future!

Rated 5 out of 5 stars

Couldn't ask for a better designed…

Couldn't ask for a better designed purse and wallet! Very well crafted. Others complained about shipping speed, i didn't think it was too long. Will gladly order again because there are a few others I'd like.

24 February 2025
Unprompted review
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Reply from Sentenarts

Hi Cheryl,

Thank you so much for your amazing review! We’re thrilled to hear that you love the design and craftsmanship of your purse and wallet! 👜✨

We appreciate your understanding regarding shipping times, and we’re glad it worked well for you. We can’t wait to see what you choose next—there are so many great options!

If you have any questions or need assistance, please don’t hesitate to reach out. Thanks again, and happy shopping.💖

Rated 5 out of 5 stars

Received my bag and she's beautiful

Received my bag today and it's just beautiful! The customer service team was so great with communication and always kept in contact. It took about a month to be delivered but it was definitely worth the wait!!

24 February 2025
Unprompted review
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Reply from Sentenarts

Dear Martha,

Thank you so much for your wonderful review!

We’re thrilled to hear that you received your bag and find it beautiful! It’s great to know that our customer service team was able to provide you with the communication you needed throughout the process.

We truly appreciate your patience during the delivery time, and we’re glad to hear that you feel it was worth the wait. If you have any more questions or need assistance in the future, we’re always here to help.

Enjoy your new bag! 💖✨

Rated 4 out of 5 stars

SENTENARTS customer service team has…

SENTENARTS customer service team has emailed every step of the process. I truly appreciated that. Excellent customer service

22 February 2025
Unprompted review
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Reply from Sentenarts

Hi Nicole,

Thank you so much for your wonderful review!

We’re thrilled to hear that our customer service team kept you informed throughout the process. We believe that clear communication is key to a great experience, and it’s fantastic to know that you appreciated our efforts.

Your satisfaction is our top priority, and we’re here to assist you every step of the way. If you need anything else or have further questions, please don’t hesitate to reach out.

Thank you again for your support, and we hope you enjoy your new purchase!💖

Rated 5 out of 5 stars

Just received my leather Pride and…

Just received my leather Pride and Prejudice tote bag. It is beautifully made and is certainly a quality piece. I’m a little disappointed that the promised “free “wallet was not included in the shipment, but may arrive under separate cover. The craftsmanship is lovely and I’m sure I’ll get years of wear out of the bag. I would recommend Highly.

20 February 2025
Unprompted review
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Reply from Sentenarts

Hi Pam,

Thank you for your thoughtful review!

We’re so glad to hear that you love your leather Pride and Prejudice tote bag and appreciate the craftsmanship. It truly means a lot to us!

We apologize for the oversight regarding the free wallet. It may indeed arrive separately, but we’ll make sure to look into this for you.

Your satisfaction is important to us, and we appreciate your recommendation. If you have any further questions or concerns, please feel free to reach out. Happy carrying! 😊

Rated 5 out of 5 stars

Beautiful Bag

Beautiful Bag. I bought Anne and the Green Gables

If you make a bag of Heidi, I will buy it

8 February 2025
Unprompted review
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Reply from Sentenarts

Hi Virginia,

Thank you so much for your wonderful review! We’re thrilled to hear that you love the Anne and the Green Gables bag! 🎉 Your feedback truly means a lot to us.

We appreciate your suggestion about creating a Heidi bag, and we will definitely take it into consideration for future designs. Your support helps us grow and improve, and we can’t wait to bring more beautiful bags to our collection.

If you have any other ideas or requests, feel free to share!

Rated 5 out of 5 stars

So happy with my purchases!

I ordered two purses, for my friend’s birthday, and the other for myself. They are gorgeous and plenty of room!

8 February 2025
Unprompted review
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Reply from Sentenarts

Dear Anita,

Thank you so much for your lovely review!

We’re delighted to hear that you and your friend are enjoying the purses you ordered! 🎉 It’s great to know that you find them gorgeous and spacious—functionality and style are what we aim for!

We truly appreciate your support and are thrilled that you chose our bags for such special occasions. If you ever need anything else or have more feedback to share, please don’t hesitate to reach out.

Happy shopping!

Rated 5 out of 5 stars

I was very pleased with the look and…

I was very pleased with the look and quality of the bags I received

31 January 2025
Unprompted review
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Reply from Sentenarts

Dear Josh,

Thank you for your wonderful review!

We’re so pleased to hear that you are happy with the look and quality of the bags you received. 😊 Our team works hard to ensure that every product meets high standards, and it’s rewarding to know that our efforts have resonated with you.

If there’s anything else you’d like to share or if you have any questions, please don’t hesitate to reach out. We’re always here to help!

Enjoy your new bags, and thank you for being a valued customer! 💖

Rated 5 out of 5 stars

I love this bag so much it is so cute

I love this bag so much it is so cute. Th3 patches aren't actually patches they are pictures on the leather... its beautiful

4 February 2025
Unprompted review
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Reply from Sentenarts

Dear Gabbie,

Thank you so much for your lovely review! We’re thrilled to hear that you love your bag! 😊

It’s wonderful to know that you find it cute and beautiful. The designs are indeed printed directly on the leather, which adds a unique touch and ensures that the artwork remains vibrant. We’re glad you appreciate the craftsmanship!

If you have any questions or need further assistance, please feel free to reach out. We’re always here to help and support you.

Enjoy your new bag, and thanks again for being a valued customer! 💖

Rated 4 out of 5 stars

Love the printing, not the zippers

I received my order in two parts, for a purse and a wallet. The second part arrived today. Both the Peter Pan purse and wallet are beautifully printed. The printing is brilliant! The only things that I disliked were the zippers. The zippers do not feel substantial enough. The zippers were also in the middle instead of being either open or closed. I will be careful using the zipper.

3 February 2025
Unprompted review
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Reply from Sentenarts

Dear Lorriedel,

Thank you for taking the time to share your thoughts with us!

We’re delighted to hear that you love the beautifully printed Peter Pan purse and wallet. 🌟 Your feedback about the zippers is very important to us, and we appreciate your honesty.

We strive to provide quality products and will certainly take your comments into consideration for future improvements. If you have any concerns or need assistance with your order, please don’t hesitate to reach out.

Enjoy your new items! 👜💖

Rated 5 out of 5 stars

Loved all the update emails

Loved all the update emails. So cute. The bag is soooo pretty, I love it. Same with the wallets I got. The leather is really nice, the print is so pigmented and detailed. I think it will last a while, as it should. But I did just get it, so I will be definitely testing out its durability. But so far so great! Love love love the style. It fits my vibe completely!

3 February 2025
Unprompted review
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Reply from Sentenarts

Thank you so much for your wonderful review, Samantha!

We’re thrilled to hear that you loved the update emails and that you find the bag and wallets so pretty! 😊 It’s great to know that you appreciate the quality of the leather and the vibrant print.

We’re confident that they will last you a long time, and we can’t wait to hear how they hold up during your testing. Your excitement means the world to us, and we’re so glad our style fits your vibe perfectly!

If you have any questions or need assistance, we’re here for you! 💖

Rated 5 out of 5 stars

Its the best gift I could have ever…

Its the best gift I could have ever given my girlfriend you guys did such a great job

1 February 2025
Unprompted review
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Reply from Sentenarts

Dear Francisco,

Thank you so much for your wonderful review!

We’re thrilled to hear that the gift was such a hit with your girlfriend. It means a lot to us to know that we could help you create a special moment.

We take great pride in our products and strive to ensure that every item is crafted with care. Your kind words motivate us to continue delivering quality items that bring joy to our customers and their loved ones.

Thank you once again for your support!

Rated 3 out of 5 stars

I received the Peter Pan Bag and it is…

I received the Peter Pan Bag and it is adorable - a great feel and size. I ordered the faux leather with the adjustable strap and zipper. It came with the zipper closure but No adjustable strap and No place to attach it. I’m not sure I needed the strap and will happily use the bag as is, but disappointed that the strap was not included.

1 February 2025
Unprompted review
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Reply from Sentenarts

Dear Elizabeth,

Thank you for your feedback, and we’re sorry to hear about the issue with your Peter Pan Bag.

While we’re delighted that you find the bag adorable and appreciate its feel and size, we understand your disappointment regarding the missing adjustable strap.

We aim to provide a complete and enjoyable experience for our customers, and it’s unfortunate that we fell short in this instance. Please reach out to our customer service team at cs@sentenarts.com so we can address this matter and ensure you’re fully satisfied with your purchase.

We appreciate your understanding and hope to resolve this for you soon!

Rated 5 out of 5 stars

The bag was beyond fantastic

The bag was beyond fantastic! It’s everything I ever wanted in a bag and more. And the matching purse was great! Love my new bag!

30 January 2025
Unprompted review
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Reply from Sentenarts

Dear Garcia,

Thank you so much for your wonderful review!

We’re thrilled to hear that the bag exceeded your expectations and that it has everything you ever wanted. It’s also fantastic to know that you love the matching purse!

We take great pride in crafting quality products that bring joy to our customers, and your feedback truly brightens our day.

Thank you for your support, and enjoy your new bag!

Rated 1 out of 5 stars

Bad experience and products are cheap!!

Bad experience and products are cheap!!
I posted 2 wallets about a month ago and have been eagerly waiting for their delivery.
They finally arrived today and to say I’m angry is an understatement!!!!
These wallets are made of the cheapest material; the fact that Temu’s wallets are superior to these speaks for itself.
The zippers are cheap and break immediately. The wallets cannot be opened to allow a normal user of them; they open about hand the amount of normal wallets.
Because these are cheaply screen printed, they leave a huge blank spot where names are printed if people choose to pay extra for that. For those of us that don’t, we have this gaping blank area that is obviously meant for a name just sitting there like a bad zit.
I cannot believe that I fell for the whole “small business” aesthetic. This “company” is a part of a chain of social media businesses that cater to a particular niche, but all share the identical verbiage.
“Lydia” from Sentenarts is the same as “Maribel”, “Shiloh, and “Josephine” who all have small businesses that batter to book lovers.” The story is a cut and paste. Only the name changes.
I also love how they slip in the fact that their items are shipped from China so there’s going to be a delay, which is the first obvious red flag that they aren’t legitimate.
Having cheap items that are mass produced with screen printing doesn’t require a month of a shipping process. They just use the lack of common sense of their buyers to continue manipulating everyone from start to finish.
Absolutely horrific wallets that are waiting to be returned!!!

30 January 2025
Unprompted review
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Reply from Sentenarts

Dear Summer,

We are truly sorry to hear about your experience with your recent order. Your feedback is incredibly important to us, and we sincerely apologize for the disappointment you've encountered with the wallets.

We take quality seriously, and it’s disheartening to learn that the wallets did not reflect the standards we strive for. We want to make this right for you. Please reach out to our customer service team at cs@sentenarts.co and we’ll gladly assist you with the return process or explore other solutions.

Thank you for bringing these issues to our attention. We appreciate your feedback as we work to improve our products and services.

Rated 3 out of 5 stars

It took such a long time to arrive it…

It took such a long time to arrive it was over a month. My daughter in law was the one I bought it for she says it’s beautiful so thank you for that.

27 December 2024
Unprompted review
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Reply from Sentenarts

Dear MJ,

Thank you for your review!

We sincerely apologize for the delay in the delivery of your order. We understand how important it is to receive items on time, especially when they are gifts for loved ones. We’re glad to hear that your daughter-in-law thinks the item is beautiful; your satisfaction means a lot to us.

We are continuously working to improve our shipping processes to ensure faster delivery in the future. If you have any further questions or concerns, please feel free to reach out to us.

We truly appreciate your patience and support, and we hope to serve you again soon!👜💖

Rated 1 out of 5 stars

The bag is cute

The bag is cute. I wanna love it but the sides of the bag where the seems were tearing apart of the purse. Hopefully my other purse doesn't come like that. Kind of disappointed 😞 with it being expensive and all you'd think you'd get better quality.

28 January 2025
Unprompted review
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Reply from Sentenarts

Dear Kelly,

We’re very sorry to hear about the issues you’ve encountered with your bag.

It’s disappointing to receive a product that doesn’t meet your expectations, especially considering the investment you’ve made. We truly appreciate your feedback, as it helps us improve our quality and service.

We want to make this right for you. Please reach out to our customer service team at cs@sentenarts.com, and we’ll be more than happy to assist you with a replacement or any other solutions you may need.

Thank you for bringing this to our attention, and we hope to resolve it promptly!

Rated 5 out of 5 stars

Quality is obvious

I am thrilled with my purchase of the Pride and Prejudice purse. It is a Valentine’s gift for my much-loved goddaughter, who is a huge fan of the book. I was a bit afraid it would look too “young and girly”— but it is perfect. The quality is obvious, and I love that it could be personalized. I know she’ll be delighted.

28 January 2025
Unprompted review
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Reply from Sentenarts

Hi Claire,

Thank you so much for your lovely review!

We’re absolutely thrilled to hear that you’re happy with your purchase of the Pride and Prejudice purse. It’s wonderful to know that it will be a Valentine’s gift for your goddaughter, especially since she’s a huge fan of the book.

We understand your concerns about the style, and we’re so glad to hear that it turned out to be perfect for her! Our commitment to quality and personalization is something we take great pride in, and we’re delighted that it met your expectations.

We truly appreciate your support, and we hope your goddaughter loves her gift as much as you do!

Rated 5 out of 5 stars

Forevermore

I was so shocked that I got my package. I was jumping up with glee. But when I opened it and I saw the most beautiful wallet of my favorite author, Edgar Allen Poe, staring right back at me. And I saw my name. I'm telling you I am in love. Thank you, thank you. Now my birthday is in march so I'll be ordering the bag to match.

29 January 2025
Unprompted review
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Reply from Sentenarts

Dear BrooklynGirl,

Thank you so much for your enthusiastic review!

We’re absolutely thrilled to hear that your package brought you so much joy and that you love the wallet featuring your favorite author, Edgar Allan Poe. It’s wonderful to know that having your name on it made the experience even more special!

We’re excited that you’re planning to order the matching bag for your upcoming birthday in March. We can’t wait to help you celebrate with another beautiful piece! If you have any questions or need assistance with your next order, please don’t hesitate to reach out.

Thank you for your support, and we look forward to serving you again soon!👜💖

Rated 4 out of 5 stars

Good leather but need new zipper

Good leather but need new zipper

28 January 2025
Unprompted review
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Reply from Sentenarts

Hi Dana,

Thank you for taking the time to share your feedback with us!

We’re glad to hear that you appreciate the quality of the leather in your item. However, we’re sorry to learn about the issue with the zipper. Your experience is important to us, and we strive to ensure that every product meets our high standards.

We would love the opportunity to make this right for you. Please reach out to our customer service team, and we’ll be happy to assist you with a replacement or any necessary repairs.

Thank you for your understanding, and we look forward to hearing from you soon!

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