SerenityServers Reviews 163

TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Operated by a petulant child that wouldn't take ownership of their own things. Actively attempted to damage our business in retaliation, up to and including making up falsehoods on a "review". Do not... See more

Rated 5 out of 5 stars

Honestly, best service ever. One click addons. Thirty second support. Nice staff. Really easy hosting. Simple, cheap, and easy. Free web hosting. Team Speak Servers. Gmod Servers, Minecraft servers,... See more

Rated 1 out of 5 stars

I have never been with a server host this bad before. The customer service is absolutely horrendously slow, and full of lies. I asked for a refund, and they said they can’t give it after this l... See more

Rated 1 out of 5 stars

This is a real customer review, I have recently purchased a garry's mod server from serenity 10 slots and 8gb of ram to the total price if 8.66$ when I purchased the server within the first hour of it... See more

Company details

  1. Gaming services

Information provided by various external sources

We host a selection of popular gameservers to at very affordable price, all without going down on support or service quality. Not only that we also host Teamspeak, web hosting and dedicated servers in select areas.


Contact info

1.9

Poor

TrustScore 2 out of 5

163 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Hosting Company Ever.

1) Very Cheap! I Pay £12 For a 32 Player Server!!
2) There Service Is Boss Level. When i post tickets, i get replies within minuets, where as other hosting companies you have to wait hours.
3) Mikkel And the other guys, Are so User Friendly! They are bosses.
4) 640GBPS DDOS Protection Is amazing. Works a charm. And its on 74p!
5) Server Is Constantly up, Never down. And when it is, They always put me back online.
6) Its never laggy, People can build what they want, And it stays online, While im runnning over 60FPS!!

So overall, SerenityServers are by far, The best hosting company i have ever been with. There tickers/email replies and amazing, There servers are too! They do a amazing job, and i'd reccommend them to anyone.

8 March 2015
Unprompted review
Rated 5 out of 5 stars

Amazing

Really cheap hosting, ddos protection, free web hosting, amazing customer service! You can't go wrong with picking them!

8 March 2015
Unprompted review
Rated 5 out of 5 stars

Good Job

Every helpful, fast support, cheap service compared to other companies, I would recommend using their services.

24 February 2015
Unprompted review
Rated 5 out of 5 stars

Excellent!

You really get what you pay for, Low latecy servers and low prices. The service is really good with instant replies. Really amazing, I would highly recommend using this host.

24 February 2015
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

The support is very fast for when you need help,the service is very cheap compared to other companies and the servers are better than most I've been with. Anything which I need has so far been done would recommend!

24 February 2015
Unprompted review
Rated 5 out of 5 stars

Best Service!

The fast customer service is amazing!
The mod packs in gamepanel for gmod is amazing!
The webhosting service is at its finest!
The whole service with serenity is worth gold awards!

21 February 2015
Unprompted review
Rated 5 out of 5 stars

Excellent support

I've been with serenity servers for 2-3 weeks now and I am really happy with the support given with technical issues I've had. I have already recommended it to all my friends and family who like game servers and really confident with the 5/5 review!

~HyperCyte

8 February 2015
Unprompted review
Rated 5 out of 5 stars

Amazing Service

I Was So Happy When A Staff Member Replied Within 1 Hour In The Middle Of The Night :D I Was Able To Get The Service I Needed Without Having To Go Through A Long Process Of Waiting Lines. This Service Is Amazing Thanks @SerenityServers

7 February 2015
Unprompted review
Rated 5 out of 5 stars

Good Server Provider

DDoS Protection 9/10
Prices 6,5/10
Contact 10/10
Server Stability 8/10

Overall: 8,5/10

I'll stay here for a long time ;3!

I'd like give 4,5 stars of 5 stars, but there's no way :(!!

And I love Mikkel, no homo.

19 January 2015
Unprompted review
Rated 5 out of 5 stars

Amazing!

Once I switched to Serenity Servers they helped me transfer all my files from my old host. It was a quick and clean transfer I will be buying more servers from them again!

13 January 2015
Unprompted review
Rated 5 out of 5 stars

AMAZING SERVICE!

Amazing service,
no lies..

1: User friendly, Amazing design and no bugs!
2: DDOS protection : 640 GBIT Protection!!!!! AMAZING
3: QUICKEST SUPPORT ON EARTH : WHEN YOU ASK A QUESTION, AFTER 30 MINS , BAM , HERE'S YOUR ANSWER.. AND THEY TRY THEIR BEST! AND THEY ARE VERY FRIENDLY
4: Once you order a server, you get a free WEB host
-------------------------
Note , : I'm not sponsored and i'm not lying.. true experience

10/10

12 January 2015
Unprompted review
Rated 5 out of 5 stars

Good

Only had my server for a minimal amount of time however, has great customer support. Control Panel is very easy to use. I highly recommend this host!

10 January 2015
Unprompted review
Rated 5 out of 5 stars

Great server hosts and great customer support!

Even though i had my server only for a month i found Serenity servers to be really good! If you have an issue they reply fast to a ticket and always help as much as possible to fix the problem. The server ran fine (DarkRP for Garry's Mod) and only ever had downtime once when upgrading the specs of the host side. If your looking for a server with easy and simple way to get setup and great service i recommend these guys :)

9 January 2015
Unprompted review
Rated 5 out of 5 stars

A great hosting service can come with a plethora of amazing feature, and still be affordable.

Honestly, Serenity Servers is an amazing hosting company. I've had my server with them for about a day, but when my dev and I decided to perform a Stress Test on my Server to see what the new Canadian Host could Handle, the outcome was what I expected. There was definitely lag, and when I hit it with a higher Packaging Size, it nearly crashed.

Although, this morning, Mikkel contacted me saying that he noticed that I had a DDoS performed on my server. And after I explained what we were doing, he actually came on the server during the test of a NEW firewall he placed. Extremely great at what they do, and extremely fast at doing it.

On top of that, everything I have seen has been extremely easy to pick up on and use, and this is coming from someone who has never had a Paid Host. My previous experience of Xenon Servers and my current experience of SerenityServers, they are two completely different thoughts.

SerenityServers is the way to go if you are purchasing a server, voice server, or even a web host.

29 December 2014
Unprompted review
Rated 5 out of 5 stars

Really good hoster

Really good hoster i had some problems which led to me wanting a refund and they gave me my money back.

EDIT:One recommendation to make me re purchase a server would be setting some servers up in North america i live in Canada so somewhere near that area would be preferable.

6 December 2014
Unprompted review
Rated 5 out of 5 stars

Good doesn't have to be expensive.

I've been hosting my Garry's Mod server at SerenityServers for around 2 months and I've never had a single problem! When I first looked at the website and saw the prices I became abit worried. But it turned out to be cheap and have good quality. I've been hosting at more expensive and bigger companies that had downtime some times per month, and I haven't had a second downtime at SerenityServers.

The times I've been in contact with support (with my questions and own problems) Mikkel always answered very helpful and friendly.

28 October 2014
Unprompted review
Rated 5 out of 5 stars

One of a kind.

One of THE best DDoS protections I've EVER seen. The support is absolutely phenomenal! Comparing SerenityServers to other server providers is like comparing the Sun to the Moon.

Regards,
Satisfied customer

15 October 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look