Fixed the problem, came when he said he would, pleasant engineer. However, so expensive. Only needed the dispenser drawer replacing, and that ended up well over £200 and almost as much as a new mach... See more
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See what reviewers are saying
The engineer completed the dishwasher repair efficiently and swiftly once he had the parts to replace what was breaking down. He was pleasant and kept us informed of the problem with the machine. He m... See more
The Washing machine repair Engineers text the day before to say the time they were coming. Wayne and Anthony arrived approximately 09:30am, immediately did a diagnostic check found the problem, solv... See more
Requested an appointment online just before 9am and Gary arrived by 11. Before looking at my dishwasher he suggested what was wrong. A few minutes later he had removed the small piece of glass bloc... See more
Company details
Information provided by various external sources
Service Site is an appliance repair specialist with nationwide engineer coverage for thousands of household appliances. We provide a fixed-fee repair service and our website allows customers to easily get a price and book their repair online.
Contact info
Kemp House 152-160 City Road, EC1V 2NX, London, United Kingdom
- 020 3600 0933
- admin@servicesite.co.uk
- servicesite.co.uk
Fast and efficient
Fast and efficient. Part on van and soon up and running again. Thank you.
23 May 2023
Unprompted review
Reply from Service Site Appliance Repairs
Hello,
Thank you for your kind feedback!
We will look to share your comments with the attending engineer.
Please do reach out to us in future if we can be of further assistance
Best regards,
The Team @ Service Site
Excellent service
Prompt response to the request. Th engineer knew exactly what the fault was with my dishwasher and came with the correct spare part.
24 May 2023
Unprompted review
Reply from Service Site Appliance Repairs
Hello,
Thank you for your kind feedback!
We will look to share your comments with the attending engineer.
Please do reach out to us in future if we can be of further assistance
Best regards,
The Team @ Service Site
Ben was brilliant
Ben was brilliant - responded very quickly (actually offered to come within about 18 hours but I couldn’t be at home)
Fixed my cooker in around 15 minutes, advised on how to replace a broken light myself too
Would certainly recommend
1 June 2023
Unprompted review
Reply from Service Site Appliance Repairs
Hello,
Thank you for your kind feedback!
We will look to share your comments with the attending engineer.
Please do reach out to us in future if we can be of further assistance
Best regards,
The Team @ Service Site
Reply from Service Site Appliance Repairs
Hello,
Thank you for your kind feedback!
We will look to share your comments with the attending engineer.
Please do reach out to us in future if we can be of further assistance
Best regards,
The Team @ Service Site
Happy to say all was completed on…
Happy to say all was completed on Stephen visit to repair my cooker , all up and running again i can highly recommend .
1 June 2023
Unprompted review
Reply from Service Site Appliance Repairs
Hello,
Thank you for your kind feedback!
We will look to share your comments with the attending engineer.
Please do reach out to us in future if we can be of further assistance
Best regards,
The Team @ Service Site
Reply from Service Site Appliance Repairs
Hello,
Thank you for your kind feedback!
We will look to share your comments with the attending engineer.
Please do reach out to us in future if we can be of further assistance
Best regards,
The Team @ Service Site
Great service
Really easy to book, great service and lovely engineer called Wayne. Thank you!
30 May 2023
Reply from Service Site Appliance Repairs
Hello,
Thank you for your kind feedback!
We will look to share your comments with the attending engineer.
Please do reach out to us in future if we can be of further assistance
Best regards,
The Team @ Service Site
Reply from Service Site Appliance Repairs
Hello,
Thank you for your kind feedback!
We will look to share your comments with the attending engineer.
Please do reach out to us in future if we can be of further assistance
Best regards,
The Team @ Service Site
Excellent service very polite
29 May 2023
Reply from Service Site Appliance Repairs
Hello,
Thank you for your kind feedback!
We will look to share your comments with the attending engineer.
Please do reach out to us in future if we can be of further assistance
Best regards,
The Team @ Service Site
Easy to book … engineer arrived…
Easy to book … engineer arrived promptly and diagnosed issue quickly.
29 May 2023
Very quick and very efficient
25 May 2023
No show, and no apology. Disrespectful of customer time
No show, and no apology. Disrespectful of customer time
booked an engineer to come and fix my cooker, received notification of the booking for Wednesday between 9-5pm. Waited in all day, took the day off work and nobody showed up, couldn't even go into the garden incase I missed the doorbell. I had tried to ring the engineer but he didn't ring me back until 6pm. He didn't have me down to visit despite me having a confirmation email. I complained by email to the company and they haven't even phoned me or emailed me to apologise. Clearly this company has no respect for their customers time.
24 May 2023
Unprompted review
Dealt with the problemh and installed…
Dealt with the problem and installed the new part very quickly
24 May 2023
Had a breakdown of my washing machine
Had a breakdown of my washing machine. Found this company online & contacted them. Someone came out the same day & fixed it. There was an additional problem with a noisy spin speed which was caused by a worn out part, The trades person quoted for the replacement which I accepted & he came back a few days later to fit it. Good service
23 May 2023
Communication was very quick
Communication was good, updates were quick- a little too quick- I was promptly booked the next day on an 'assumptive' booking- which I quickly changed to the following day as I knew I was at work. However I had a visit from the engineer on the day I had not booked! To be fair a phone call to service site did sort this and the appointment rebooked for the correct day. The problem was ascertained, parts ordered and fixed two days later by a local engineer who lived half a mile away.
26 May 2023
Good communication and completed the…
Good communication and completed the repair in a timely fashion.
23 May 2023
That the company knows there job
The engineer certainly new is job sorted the problem immediately would recommend him to anyone.
25 May 2023
Miss happy
Was on time,polite,and efficient,took away damaged appliance for me.would recommend.
24 May 2023
Excellent service
Excellent service, friendly and helpful engineer. Perfect, will recommend and use again.
26 May 2023
Unprompted review
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