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Rated 5 out of 5 stars

The only reason for my 5 star rating is because of the customer support rep Kayla J. She is absolutely amazing! She went above and beyond to help me with the issue I called with. As for Shapiro, I nev... See more

Rated 5 out of 5 stars

Love the products! They work. My hair has never looked so full. Had a small issue and Kayla resolved quickly and professionally. Excellent customer service!

Rated 5 out of 5 stars

My wife and I have had to make budget adjustments because of inflation. I had originally thought I canceled my Shapiro MD deliveries online, but I called and learned that the only way to cancel is vi... See more

Rated 5 out of 5 stars

Pamela Englert provided the best customer service experience that I think I have ever had. She was friendly, courteous, and personable. She went the extra mile to check on specials the company was of... See more

Company details

  1. Beauty & Well-being

Information provided by various external sources

Created by two dermatologists and featuring Three Potent Natural Ingredients, the Shapiro MD hair loss solution helps to create thicker and fuller hair by the stopping DHT (dihydrotestosterone).


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great customer service

Pamela was great and updated my delivery frequency as I requested. It would be better to be able to do that myself online as other apps I have allow me to. Overall I am pleased with the product which I have used for years and believe it has helped my hairloss.

19 February 2024
Unprompted review
Rated 5 out of 5 stars

I have been going to Shapiro Md for a…

I have been going to Shapiro Md for a few years now , wish they were in Canada but oh well they all have excellent customer service skills they treat they’re customers like family with respectfully, I can only get shampoo and conditioner form there but thankfully at least I can get it still

5 February 2024
Unprompted review
Rated 5 out of 5 stars

I have tried several different products…

I have tried several different products and found Shapiro to be true and complete. Their products really do work and I have regrown the hair I lost. Their support staff is friendly and ready to help.
Thank you. ❤️
Rolando Gomez

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

It was a pleasure to have Pamela Englert help me with a refunded order, one I was eagerly awaiting. Pamela was very knowledgeable, pleasant and patient in dealing with the issue. One of the items was not permitted in Canada so the entire order had been cancelled refunded. Pamela told me what products are not permitted so there would be no repetition. She then kindly helped me with my new order. I felt it was delightful "service with a smile". Many thanks.

26 January 2024
Unprompted review
Rated 5 out of 5 stars

Pamela was polite friendly and clear to…

Pamela was polite friendly and clear to understand! she was more then helpful regarding my online order and was able to correct it as per my needs. It was a real pleasure to have her look after my order today!

2 January 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Pam!! You are awesome!!

I called Shapiro MD today to reduce the amount of deliveries I am currently receiving! My customer service was Pam! She was awesome! Informative, helpful, and friendly!
Definitely the “best”

1 December 2023
Unprompted review

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