This is my third Ninja. I simply love the machine and all its features. The problem is that the motor in the base has failed, and I’m left with all the containers for blending, etc.
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See what reviewers are saying
Easy to order product arrived on time and in good condition website description very good and able to read in other languages I am English but live in Spain so this was very important. Only had time t... See more
I didn’t recieve my product yet, but I put you one star only for choosing SEUR company for delivery which are the worst company, for a premium brand like ninja should work with dhl or ups, there’s al... See more
Company replied
I’ve only used this Ninja blender twice and I already know it has genuinely changed my daily routine for the better. I bought it mainly for protein shakes and iced coffee, and honestly I’m obsesse... See more
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The information regarding the status of…
The information regarding the status of the package was great, faultless.
Great to deal with
Great to deal with, was kept up to date with delivery etc and fast delivery
Easy to assemble and the use of the app…
Easy to assemble and the use of the app is straightforward. I was a bit worried about understanding the technology but it’s really easy to understand.
The whole product is marvelous
The whole product is marvelous: the design, the cuality and most of all the way it functions with great results.
The product arrived in perfect…
The product arrived in perfect condition and on the indicated date.
Fantastic product (Shark Hoover) prompt…
Fantastic product (Shark Hoover) prompt delivery, excellent!!
Staff were very helpful
Staff were very helpful, delivery was very fast. Product is excellent.
Still learning how to use it but I’m…
Still learning how to use it but I’m loving it! So so happy with my purchase
May use AI-assist with repliesRead more
This Android app is a buggy
This Android app is a buggy, feature-starved disgrace that embarrasses the SharkNinja brand. Basic functionality like cleaning order, vacuum-then-mop sequencing, and per-room suction settings are nowhere to be found, yet budget competitors nailed these years ago. Whoever is making decisions at HQ should be ashamed. Stop burning money on marketing and hire competent senior developers to fix this insult to every customer who paid premium price for your hardware.

Reply from SharkNinja ES
Ordering from the United States to be delivered in Spain
Daughter need a Shark for her trip to Spain because her American version doesn’t work in Europe. Called Shark advised them of the issue and they helped in using webpage to ordered it to be delivered to the address in Madrid. Quick service and fast delivery. Great customer service and product!
price of item
Everything is perfect! Thank you very much!
Very good experience with buying from an online store, fast delivery, good service, good product.
Customer service is great!
still waiting for refund on undelivered…
still waiting for refund on undelivered item since december…

Reply from SharkNinja ES
I still haven’t received my package (it…
I still haven’t received my package (it was supposed to be delivered on Friday. I stayed home all day, only to receive a delayed message around 7pm). I’ve just received another message this evening from SEUR saying it will be delayed but no more info…

Reply from SharkNinja ES
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