SharkNinja ES Reviews 

1,850
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

This is my third Ninja. I simply love the machine and all its features. The problem is that the motor in the base has failed, and I’m left with all the containers for blending, etc.

Rated 4 out of 5 stars

Easy to order product arrived on time and in good condition website description very good and able to read in other languages I am English but live in Spain so this was very important. Only had time t... See more

Rated 1 out of 5 stars

I didn’t recieve my product yet, but I put you one star only for choosing SEUR company for delivery which are the worst company, for a premium brand like ninja should work with dhl or ups, there’s al... See more

Company replied

Rated 5 out of 5 stars

I’ve only used this Ninja blender twice and I already know it has genuinely changed my daily routine for the better. I bought it mainly for protein shakes and iced coffee, and honestly I’m obsesse... See more


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4.0

Great

TrustScore 4 out of 5

2k reviews

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4.0

All reviews

(1,850)

394 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy


We bought the Ninja Woodfire Pro Connect XL, and we’re extremely happy with the product.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

All good

All good, the performance on eco is quite well and the battery is enough to clean the whole house (~ 100m2). It does feel more comfortable than the last Shark we had (one with the cable) as it’s not as heavy. The material seems like good quality too.

19 January 2026
Rated 2 out of 5 stars

Delivery is so long

Delivery is so long! Now SEUR is delay!

14 January 2026
SharkNinja ES logo

Reply from SharkNinja ES

Hello,

Thank you for taking the time to share your review.

Please accept our sincere apologies for the delay in your delivery. Unfortunately, this delay was caused by circumstances outside of our control.
If your order is not delivered within the next 48 hours, please contact us using the link below, and we will be happy to provide a solution:
👉 https://support.sharkclean.es/hc/es/articles/4402817241234-Contacta-con-nosotros
If you need anything else, we’re always here to help.

Sincerely,
Shark Clean ES

Rated 2 out of 5 stars

The itemThe item is not delivered in time is not delivered in time

The item was not delivered in time

13 January 2026
SharkNinja ES logo

Reply from SharkNinja ES

Hello,

Thank you for taking the time to share your review.

please accept our sincere apologies for the delay in your delivery. Unfortunately, the delay was caused by circumstances outside of our control, and we completely understand how frustrating this can be.
If you experience any issues or need further assistance, please don’t hesitate to contact us — we’re always here to help.

Sincerely,
Ninja Kitchen ES

Rated 1 out of 5 stars

Missing components

Hi, I received a Partial delivery, and im still waiting for the rest, it appears in transit, but has been in the same status for days

10 January 2026
SharkNinja ES logo

Reply from SharkNinja ES

Hello,
Thank you for taking the time to share your review.

Pplease accept our sincere apologies for any inconvenience you may have experienced.

To help us investigate the issue properly and provide you with the best possible solution, we kindly ask you to contact us using the link provided.
Once you call us through that link, our team will be able to review your case in detail and assist you right away.

If any issues arise in the future or if you need further assistance, please do not hesitate to call us back — we’re always here to help.

Sincerely,
Ninja Kitchen ES

Rated 2 out of 5 stars

12 days and still waiting

Easy process to buy and pay! But I'm still waiting afger 12 days!!! to be delivered, I'm in Spain and when I check it say: still in the shop in the UK!

27 December 2025
SharkNinja ES logo

Reply from SharkNinja ES

Hola,

Gracias por tomarse el tiempo de compartir la evaluación.

Lamentamos saber que su pedido aún no ha sido entregado. Comuníquese con nosotros mediante el enlace de arriba y nuestros colegas del centro de llamadas estarán encantados de ofrecerle una solución.

https://support.sharkclean.es/hc/es/articles/4402817241234-Contacta-con-nosotros

Atentamente,
Shark Clean ES

Rated 1 out of 5 stars

I did the order last week and I haven’t…

I did the order last week and I haven’t received any email about the delivery nor is it possible
To speak someone on the phone.

29 December 2025
SharkNinja ES logo

Reply from SharkNinja ES

Hola,

Gracias por tomarse el tiempo de compartir la evaluación.

We are sorry to hear that your delivery did not arrive within the estimated delivery time. This time has increased due to the high volume of holidays.
After checking, we saw that you contacted our customer service and our colleagues have resolved the situation for you

Atentamente,
Shark Clean ES

Rated 4 out of 5 stars

Powerful and well made

Powerful and well made. Great suction and efficient self-emptying. It is, however, heavy and that is my only reservation.
Otherwise highly recommended, especially at a discounted price.

3 January 2026
Rated 3 out of 5 stars

Much smaller compartments than expected…

Much smaller compartments than expected …also had been pre opened.
You couldn’t fit a small fish in the compartment, big enough for one chicken drumstick 🍗 or one in each :-)
Do not buy without seeing the size actual size first.

27 November 2025
SharkNinja ES logo

Reply from SharkNinja ES

Hola,

Gracias por tomarse el tiempo de compartir la evaluación.
Enviaremos tus comentarios para mejorar nuestros servicios y si el producto no cumple con tus expectativas, por favor, ponte en contacto con nosotros en el 900 839 453 y nuestros compañeros intentarán ofrecerte una solución.

Atentamente,
Ninja Kitchen E

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