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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and impressive performance, with many using them for years without issues. The customer service is frequently highlighted as exceptional, with people appreciating the helpful, responsive, and knowledgeable staff who provide excellent support and quick resolutions. However, some customers also noted minor issues, such as a few lights requiring repair or arriving with shipping damage, though these were often resolved quickly by customer support. A few people mentioned that the mounting brackets on some products could be improved, and one reviewer experienced a product failure shortly after purchase that was not replaced.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers consistently praise the high quality,... See more

Quality

Customers consistently note positive experiences with quality, highlighting the improved build quality of new... See more

Customer service

People report positive experiences with customer service, highlighting their responsiveness, helpfulness, and... See more

Service

Users describe positive interactions with service. Many customers praise the top-notch customer service,... See more

Staff

Clients share positive opinions on staff, frequently highlighting the helpfulness and professionalism of... See more

Based on these reviews

Rated 5 out of 5 stars

I was in the market for a higher quality laser than the ones sold on Amazon or Ali baba and I discovered the Shehds brand. After doing some heavy due diligence, I decided to pull the trigger on the 12... See more

Company replied

Rated 5 out of 5 stars

I’ve gotten my full gear from SHEHDS, including lasers, pars, moving heads, washes. They are all incredibly great, I’ve had my fixtures for over 4 years and never had any issues, some regular maintena... See more

Company replied

Rated 5 out of 5 stars

I recently purchased the SHEHDS 19x15W LED RGBW Moving Head with Zoom & Wash Stage Light, and I couldn’t be happier. The build quality is solid, the light output is impressive, and the zoom and wa... See more

Company replied

Rated 5 out of 5 stars

I have Several of the SHEHDS par wash lights in different configurations. I also have the 150w beam mover lights. All of those have operated flawlessly. They are well built, especially the waterproof... See more

Company replied


Company details

  1. Stage lighting equipment supplier

Written by the company

SHEHDS is a stage lighting manufacturer. We have diversified designs, speedy delivery, offordable price, good service. Established in 2015, SHEHDS keeps high level of quality and material. Our products have passed safety tests including CE, ROHS, UL, FCC, TP, TC, SAA and more. The company is on the way to one of the most recognized and trusted brands in the stage lighting industry. Our commitment is to provide exceptional customer service. To ensure speedy delivery, we own multiple warehouses in the United States, Spain, France, Czech Republic and Russia. Our stage equipments is currently being sold and used in over one hundred countries worldwide. SHEHDS' mission is to grow as one of the top stage lighting suppliers in the world. We welcome resellers, drop shipping and OEM.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

173 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Flawless order

Ordered on the website, everything went well. The lights are fine and work well. The customer service has been very good. I'll certainly come back.

16 July 2025
Unprompted review
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Reply from SHEHDS

thanks for you supports.

Rated 5 out of 5 stars

I own several different lights. They’re for real

I have Several of the SHEHDS par wash lights in different configurations. I also have the 150w beam mover lights. All of those have operated flawlessly. They are well built, especially the waterproof ones. Programming in any mode is remarkably easy. These are not a knockoff light.

31 August 2025
Unprompted review
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Reply from SHEHDS

thanks for you purchase.

Rated 5 out of 5 stars

Shehds have the best DJ lighting and…

Shehds have the best DJ lighting and effects products at the best price. 100% recommended.
I have 10 products from shehds and allways work perfect.

1 September 2025
Unprompted review
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Reply from SHEHDS

thanks for your comments.

Rated 5 out of 5 stars

Good service

They replay really fast and are very nice you should take a look at their products they are very affordable

1 September 2025
Unprompted review
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Reply from SHEHDS

thanks for your comments.

Rated 5 out of 5 stars

I have experienced great customer…

I have experienced great customer service with this company! They are very personable and helpful.

I did experience one hiccup a product, but was sent proper parts for repair immediately! (It was an easy replacement part)

I won a giveaway and love the par light thay I was sent!

31 August 2025
Unprompted review
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Reply from SHEHDS

thanks for your purchase.

Rated 5 out of 5 stars

Absolutely love their products

Absolutely love their products, just got a new 12W laser and had an incredibly positive experience so far. I absolutely love it, it has great improvements compared to the previous version, with better scanning speeds, better colours and a lot quieter.
Highly recommend this fixture and also SHEHDS!

16 August 2025
Unprompted review
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Reply from SHEHDS

thanks for your purchase.

Rated 5 out of 5 stars

Excellent experience for over a year now

Eric and the entire shehds Team provide excellent customer service. This company is very helpful with any issue or concern we’ve have. Our production looks amazing thanks to the affordability of Shehds. Highly recommend for getting into stage lighting

28 August 2025
Unprompted review
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Reply from SHEHDS

thanks for your purchase.

Rated 5 out of 5 stars

A Lighting company that gives you alot of bang for your buck!

I have e purchased a number of fixtures from Shehds and have had a great experience. I had one hiccup with one and was sent a replacement part promptly. Shipping was faster than expected. My first set of movers has held up well since purchasing in November of '21. 🤘

22 August 2025
Unprompted review
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Reply from SHEHDS

thanks for your purchase.

Rated 5 out of 5 stars

Amazing lighting from Shehds!

Amazing lighting from Shehds!

I recently stocked up on a variety of fixtures from Shehds Lighting and I’m thoroughly impressed. Here’s what I got and my experience:

Moving head beams: 7R, 10R, 14R, and 17R
Moving head washes: 36x18 and 19x15
Cold spark machines

Shipping was incredibly fast, and all items arrived in perfect condition. The lights themselves are amazing—reliable, bright, and feature-packed, with great value for the price. I’ve had zero issues so far, which is awesome.

Shoutout to Eric for the outstanding customer service—friendly, responsive, and genuinely helpful. It’s refreshing to work with a company that prioritizes the customer experience.

Given their budget-friendly pricing and reliable products, I’m already looking forward to getting more lights soon. The fast delivery across the United States is a big plus, thanks to their east and west coast warehouses.

Highly recommend Shehds Lighting for anyone building or upgrading their light rig!

27 August 2025
Unprompted review
SHEHDS logo

Reply from SHEHDS

thanks for your purchase.

Rated 4 out of 5 stars

Good Customer Support - Product was good once fixed

Overall, I’ve only had two defective items out of four ordered from this company. I purchased:

2 × LED Beam 8x12W RGBW Moving Head Lights (for wedding/DJ use)

2 × LED Moving Head 19x15W RGBW Wash/Zoom Stage Lights (for church/theater)

The issue was with one of the 19x15W units, which arrived with a large crack in the plastic casing and a non-functional sound mode.

Customer support was excellent. After sending a few photos and explaining the issue, they responded quickly. Within a day or two, they had arranged for new parts to be shipped directly from the factory.

Edit 23/07/2025: After working with all four boards that they sent and troubleshooting the lights / checking for continuity and voltage on each of the DMX rails and connectors. I finally found the fault. It turned out that on both my controllers the DMX side stopped functioning correctly. A factory reset on both controllers fixed the issue.

To summarise this company and product - The customer support from them is brilliant / you can't fault them on that. The products are good when they work.

8 June 2025
Unprompted review
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Reply from SHEHDS

thanks for your purchase. Pls tell me your invoice No. and where you bought. I will help you to solve the problem.

Rated 4 out of 5 stars

Amazing value products

Most of my large order arrived much more quickly than I thought it would. One item came with one feature not working and they were able to send me a replacement after shipping back the broken one, not a 5 star because it is still unclear if I will get my shipping cost returned. I see a lot of negative reviews about similar topics but maybe I am more understanding. For the quality of their lights, I can't imagine their margins are that incredibly high especially when considering shipping costs. They are the quality of Chauvet's professional lineup but yet cheaper than their DJ line. I'll continue to expand my lighting through Shehds.

13 June 2025
Unprompted review
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Reply from SHEHDS

thanks for your purchase.

Rated 5 out of 5 stars

good stage lights

good stage lights. The 275W Beam mover is very bright and the colors are beautiful. I will buy 4pcs more next month.

2 June 2025
Unprompted review
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Reply from SHEHDS

thanks for your purchase.

Rated 5 out of 5 stars

Good experience

Contacted Shehds by phone first they were most helpful then placed order on line Fast delivery
The only thing I did not like was the mounting bracket and lock screws The bracket is thin aluminium and the C clamp 1/2 bolt does not fit so had to drill them all out
It’s bright and has a nice narrow beam

24 May 2025
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Reply from SHEHDS

Thanks for your review.

Rated 5 out of 5 stars

Customer Service

I appreciated quick responses from customer service through email communication. I had misspelled my organization's name in the mailing info and requested it be corrected, which customer service took care of for me.

22 May 2025
SHEHDS logo

Reply from SHEHDS

Thanks for your experience.

Rated 5 out of 5 stars

Good quality and support

I've tried Shehds' lighting brand and liked it. They have a good product portfolio, very well-built, and good quality. I have two 200W beam heads from the GalaxyJet series and two Wallwashers. Shipping took a few weeks, but it arrived very well protected.

The support team was attentive and provided me with the drivers so I could control my lights with the ADJ controller.

28 May 2025
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Reply from SHEHDS

Thanks for your comments.

Rated 5 out of 5 stars

I've consistently had great experiences…

I've consistently had great experiences with shehds lights, from moving heads to pars, everything is of great quality and affordable. The lighting possibilities have been greatly expanded with the ability of Water resistant and other new lighting technologies, especially at affordable prices. The team is always very responsive with questions and concerns, and has always addressed them clearly.

16 May 2025
Unprompted review
SHEHDS logo

Reply from SHEHDS

Thanks for your review.

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