Get Capital also Known as Shift is one of the most incompetent companies you could ever borrow money from for your business. Once they have you, they treat you like crap, on your portal you can see w... See more
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The staff at GET CAPITAL were very helpful, particularly Amy. The process in obtaining funding was a breeze compared to the SLOW process a bank follows. The conditions that are offered ar... See more
Helpful advice and options! All staff are incredibly easy to deal with and are solution based (rather than being problem finders). We had funds approved within 24 hours! Simple application process mad... See more
I was really impressed with my Get Capital experience. All the staff I have spoken with have been great. In particular, I spoke with a lovely customer service officer at 5:20pm on Friday (I’m sorry, c... See more
Company replied
Company details
Written by the company
Shift (formerly GetCapital) provides Australian businesses with credit and payment products, allowing them to take control of their cash-flow, purchase assets and streamline trade terms. Shift brings the same level of digitisation that consumers enjoy every day to the business world so businesses can manage their finances with ease, flexibility and control. Since its founding in 2014, Shift has provided funding to support the growth aspirations of more than 30,000 Australian businesses. Shift is headquartered in North Sydney, New South Wales, Australia.
Contact info
177 Pacific Highway, 2060, North Sydney, Australia
- 1300 249 649
- contact@shift.com.au
- shift.com.au
Excellent customer service
Excellent customer service. Fast approval. Very impressed! Will definitely recommend and use again!

Reply from shift.com.au
Great service and so straight forward
Everyone was so helpful
Everyone was so helpful, the process was made so easy.
Applying for the loan was hassle free
Very happy with the final outcome
Very happy with the final outcome. At first I had an issue with my account and was going around in circles with some of the account managers at Get Capital. I asked to speak to a manager as my issue wasn’t getting resolved. I spoke to Mustafa who told me he will get back to me asap with a resolution. He called me back the same day letting me know he is working on it and will get back to me. To my surprise, he called me back the next morning with a resolution. I am very happy with Mustafa and he turned my experience with Get Capital into a great one.
Excellent Customer Service
Great Customer Service, they go all out to assist you with your needs.
Very helpful at a time when needed
Outstanding service
Outstanding service, as always. From our first enquiry through to being an ongoing customer the service we've received has been exceptional, the staff are always friendly and helpful, and the process of utilising the service has always been very easy.
Excellent service!
Thanks once again to Get Capital for helping me with funding for my new car. Steve has been excellent and has gone above and beyond to help out with any requests I had. Can't speak highly enough of his customer service.
Great experience extremely helpful got…
Great experience extremely helpful got us back on our feet after the covid experience. Thanks for all the help <3

Reply from shift.com.au
The process was very professional & was…
The process was very professional & was made easy with the electronic documents.
The turnaround from start to finish was very efficient with a turnaround of only a few days.
Excellent service & QUICK response
SO quick to process my application and provided an outcome within 24 hours.
Fast processing and directly addressing…
Fast processing and directly addressing out questions and concerns during application process. We have GetCapital as our business partner when raising capital work and improving cash flow position. Great experience.
Spoke to Steve about my loan…
Spoke to Steve about my loan requirements, i have been a GetCapital Customer for over a year now, Steve was able to help me out again and get funding when i needed it the most. Thank you Steve, will get back again soon.
They were quick to respond to my…
They were quick to respond to my enquiry and once they had my bank details it was very quick to approve the loan.
Can't recommend Get Capital enough
Can't recommend Get Capital enough!
After other companies either didn't want to deal with my industry or didn't understand the facility I was after, Shelby from GC really understood what I needed and why.
She made the process so easy and simple and I got approved for exactly what I was after and needed.
I just want to send a big thank you to…
I just want to send a big thank you to Shelby, their relationship manager. Shelby was empathetic and listened clearly to my concerns especially thru this very stressful time during Covid 19. Shelby you have made my year and as a small business you have really done your job well and I could not be happier. Your amazing and thank you for doing your job just by listening and bringing my business back to life with getting me the loan!!!
Warm regards Misha
We had a tight deadline for my small…
We had a tight deadline for my small Business customer to get funds, i submitted and then put the request for escalation based on that deadline. Get Capital came to the rescue and clients were relieved and estatic that we solved their pain point - thanks GC :)
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