shift.com.au Reviews 427

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Get Capital also Known as Shift is one of the most incompetent companies you could ever borrow money from for your business. Once they have you, they treat you like crap, on your portal you can see w... See more

Rated 5 out of 5 stars

The staff at GET CAPITAL were very helpful, particularly Amy. The process in obtaining funding was a breeze compared to the SLOW process a bank follows. The conditions that are offered ar... See more

Rated 5 out of 5 stars

Helpful advice and options! All staff are incredibly easy to deal with and are solution based (rather than being problem finders). We had funds approved within 24 hours! Simple application process mad... See more

Rated 5 out of 5 stars

I was really impressed with my Get Capital experience. All the staff I have spoken with have been great. In particular, I spoke with a lovely customer service officer at 5:20pm on Friday (I’m sorry, c... See more

Company replied

Company details

Written by the company

Shift (formerly GetCapital) provides Australian businesses with credit and payment products, allowing them to take control of their cash-flow, purchase assets and streamline trade terms.    Shift brings the same level of digitisation that consumers enjoy every day to the business world so businesses can manage their finances with ease, flexibility and control.   Since its founding in 2014, Shift has provided funding to support the growth aspirations of more than 30,000 Australian businesses.   Shift is headquartered in North Sydney, New South Wales, Australia.   


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3.9

Great

TrustScore 4 out of 5

427 reviews

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Rated 5 out of 5 stars

My experience with GetCapital was a…

My experience with GetCapital was a very good one, the girls were very patient and helpful setting up the account and the loan approval was quick and painless and the set up for our loan is user friendly.
I am pleased with the whole experience thus far

30 October 2019
Rated 5 out of 5 stars

Great Service

I have been using get capital for my business for more than 6 months now and if you need funds on a short notice then these guys are probably your best option.

29 October 2019
Rated 1 out of 5 stars

Don’t show vulnerability

Don’t show vulnerability, this business will make assumptions, look at half the info (bank over slowest period in seasonal business) left with worse situation when what I need is far from unreasonable. Have lodged complaint with AFCA cannot believe how in humane you treat people, give and take blow me off!

23 October 2019
Unprompted review
shift.com.au logo

Reply from shift.com.au

Hi Shanie,

Thank you for taking the time to submit your review.

We have done our best to service your current business needs. As a responsible lender we have an obligation to determine that our clients can meet their ongoing financial commitments.

As a result, we have attempted to make contact in order to discuss your circumstances further. We have however, been unsuccessful in reaching you. We encourage you to contact us on 1300 249 649 between 9am – 5.30pm AEST and request to speak to a manager.

Kind Regards,
The GetCapital Team

Rated 5 out of 5 stars

1st Class Service

Suparna at Get Capital provided a fast seamless service and ensured that our Business Overdraft was approved with minimum fuss. First Class service!

21 October 2019
Rated 5 out of 5 stars

So Easy

A very easy website to navigate and the representative that called to assist in the initial login was patient and well knowledged

21 October 2019
Rated 5 out of 5 stars

GET CAPITAL - OFFERING FAIR FUNDING FOR SMALL BUSINESS

The staff at GET CAPITAL were very helpful, particularly Amy.

The process in obtaining funding was a breeze compared to the SLOW process a bank follows.

The conditions that are offered are superior to those of their competitors - these following 3 factors made my decision to accept GET CAPITAL'S funding offer;

1. No drawdown fees
2. No early repayment fees or penalties & no DD fees.
3. A low annual fee to keep the L.O.C facility going.

Well done on offering a fair funding solution.

18 October 2019
Rated 4 out of 5 stars

Prompt service

Prompt service, a couple of phones calls that didn't really need to be made. An expensive form of finance but increased repayment terms makes life easier.

18 October 2019

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