Had a great experience with this company. Thanks to Mark for your helpfulness, professionalism, and quick responses, which made the setup and ongoing support seamless. The next-day payment system... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really happy with shift 4 and Donna who introduced me. She has been amazing and still sends the odd message asking how everything is going. The charges are extremely fair in comparison to others,... See more
Company replied
When we were looking for a payment provider I found several suppliers not very helpful, until I met Donna from Shift4. She made everything really simple and got us setup super quickly. I’d have no he... See more
Company replied
I was using sumup for a very long time , once my machine got damaged when I called them the asked me I have to pay for new machine I got devastated the j was introduced to shift4 . Here I wnna take a... See more
Company replied
Company details
Written by the company
Shift4 (NYSE: FOUR) powers the experience economy, enabling businesses to deliver the moments that matter. Transforming how people shop, dine, stay, and play, Shift4’s commerce technology allows for a seamless experience at any scale. From your neighborhood restaurant to the world’s largest event venues, Shift4 handles billions of transactions annually for hundreds of thousands of businesses around the world.
Contact info
2202 N. Irving St., 18109, Allentown, United States
- 888-276-2108
- sales@shift4.com
- shift4.com
4.6
Excellent
823 reviews
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sam is always really helpful and…
Sam is always really helpful and supportive with our machines. Would recommend
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you’ve had such a helpful and supportive experience.
We truly appreciate your recommendation and look forward to continuing to support your business.
Excellent service and no delays with…
Excellent service and no delays with any payment,sales agents always available for rapid response
6 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re delighted to hear you’re experiencing payments with no delays and that support has been quick and responsive when needed.
We look forward to continuing to support your business.
I recently bought a card machine from…
I recently bought a card machine from shift4 and I’m extremely happy with it the rates are the best I’ve ever received just wished I found these lot sooner all thanks to Zamir payments are quick
20 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you’re so happy with the card machine and that you’re benefiting from great rates and quick payments.
We look forward to continuing to support your business.
Been impressed in my 6 months with…
Been impressed in my 6 months with Shift4 and would recommend to other pubs
11 October 2025
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you’ve been impressed over the past six months and that your experience has been a positive one.
We truly appreciate your recommendation and look forward to continuing to support your business.
Been very happy with the service…
Been very happy with the service provided since moving company’s with Alun my rep. Great genuine guy who always has his customers best interest at heart. Never had a fault since the set up!
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear your experience since making the switch has been such a positive one and that everything has been running smoothly.
We look forward to continuing to support your business.
Easy to use
The Shift4 card reader machine was given by Zamir at a very competitive rate. It was sent alongside step by step videos, making it beginner friendly and easy to use. There are no additional charges or monthly fees, making it perfect for my small business.
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re pleased to hear you’re benefiting from competitive rates and that the setup resources made everything easy to get started.
We look forward to continuing to support your business.
Zamir was quick rapid and fast with…
Zamir was quick rapid and fast with setting up the business card terminal with a fast and easy approach thanks to the chap
25 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear the setup was quick and straightforward, and that everything was handled smoothly from the start.
We look forward to continuing to support your business.
Amazing Machine and amazing person Zamir
We met Zamir from Shift4 at an event where we were using our mobile phone to take payments. Zamora showed us the shift4 machine and how easily it was to use and set up that we agreed to trial it. Zamir was very knowledgeable and polite and explained everything on detail. We have been using the machine for nearly an year and not had any issues at all
Would 100% recommend Zamir and Shift4
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear your experience has been so positive from the very beginning and that the transition to using the machine was smooth and straightforward.
We appreciate your recommendation and look forward to continuing to support your business.
I had the pleasure of meeting Zamir…
I had the pleasure of meeting Zamir from Shift4 at the Muslim Shopping Fest last month, and I couldn’t be happier with the support I’ve received since. He’s been genuinely helpful every step of the way – from getting my new card machine set up smoothly to taking the time to explain anything I wasn’t sure about.
What really stood out was how approachable and knowledgeable he is. He made the whole process feel simple and has helped me get the most out of my business with the new system in place.
Really appreciate all the support – highly recommend!
8 February 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re pleased to hear you’ve had such a positive experience from the very beginning and that everything felt clear and easy to set up.
We appreciate your recommendation and look forward to continuing to support your business.
Great customers service great product
Great customers service great product
1 August 2025
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re delighted to hear you’re happy with both the service and the product. We look forward to continuing to support your business.
I got my card machine
I got my card machine, well before I expected it. Happy to have the card machine it’s just so simple to you. Have receipt’s printed. Would definitely recommend it to other business people.
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear the machine arrived quickly and that you’re finding it simple to use.
We appreciate your recommendation and look forward to continuing to support your business.
I have been out of contract with my…
I have been out of contract with my terminal provider for over a year and have been inundated relentlessly with phone calls from terminal Providers.
Then, Donna happened to call into my garage whilst passing and introduced herself.
Donna talked me through the terminal prices and after sales services.
I am totally happy with the new terminal and the no pressure sales attitude from Donna.
Highly recommended.
Thank you Donna.
From the A6 Fast Fit Centre team.
17 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you had such a positive, no-pressure experience and that everything was clearly explained from the start.
It’s great to know you’re happy with your new terminal. We look forward to continuing to support your business.
What a great peace of kit so simple and…
What a great peace of kit so simple and has not let me down yet on outdoor vents or indoor trading. Very happy
18 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re delighted to hear the device has been reliable for both indoor and outdoor use and that it’s working well for your business. We look forward to continuing to support you.
Fast and wonderful
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re delighted to hear you’ve had such a fast and positive experience. We look forward to continuing to support your business.
Excellent
Excellent, great value for money card machines that work faultlessly, saving us hundreds per year. Customer service and aftercare is good too
1 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re pleased to hear the machines are working faultlessly and that you’re seeing real savings each year.
It’s great to know the customer service and aftercare have also been positive. We look forward to continuing to support your business.
Mark at Partnerpay made the whole…
Mark at Partnerpay made the whole transition to Shift4 very easy for us at Arks of Deptford.what a excellent company to deal with.
Mark is super helpful and knowledgeable.
27 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear the transition was easy and that your experience has been such a positive one.
It’s great to know everything has been helpful and straightforward from the start. We look forward to continuing to support your business.
Great experience with Shift 4 till now
Great experience with Shift 4 till now. Much recommended
5 February 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re pleased to hear you’ve had a great experience so far and that everything is working well for your business.
We look forward to continuing to support you.
Easy to use and no internet needed
Easy to use and no internet needed. The lads came out there way on Sunday morning to set it up for us. great set of lads.
29 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear you’re finding the system easy to use and that the setup was handled smoothly, even on a Sunday.
We look forward to continuing to support your business.
Pleasantly surprised at the saving
Pleasantly surprised at the saving, very happy and would recommend,
22 November 2025
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you’re happy with the savings and that your experience has been a positive one.
We appreciate your recommendation and look forward to continuing to support your business.
Thanks to Zamir from Shift4 have made…
Thanks to Zamir from Shift4 have made lot savings since joined.
Thankyou!
31 March 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear you’re seeing great savings since joining and that your experience has been a positive one.
We look forward to continuing to support your business.
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