Shine.com Reviews 1,220

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Considering 224 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the service, describing it as misleading, with job postings often being inaccurate or irrelevant to their experience. People frequently reported issues with the payment process, noting that initial charges were often followed by demands for additional, hidden fees for services that were not clearly explained or delivered. Reviewers felt that the staff, particularly relationship managers, were unhelpful and primarily focused on additional charges, often making promises about jobs that were not met. The website itself was criticized for facilitating these issues, with many feeling that their money was wasted and that the services provided no actual benefit in their job search. However, some customers also noted positive experiences, particularly with resume writing services, finding them effective and helpful in securing interview calls. A few other people also felt that the platform was a good job portal, providing relevant databases and opportunities, and even recommended it for job changes or internships.

What people talk about most

Service

People report negative experiences with service, with many expressing extreme disappointment and feeling... See more

Payment

Users describe negative interactions with payment, frequently reporting that initial costs are not fully... See more

Price

Customers consistently express dissatisfaction with the pricing, frequently reporting hidden charges and a... See more

Website

Reviewers mention negative feedback about the website, with many describing it as an "unreliable site" and... See more

Staff

Clients share negative opinions on staff, with many reviewers describing employees as rude, aggressive, and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Be careful before paying Shine.com. After payment, there is no improvement in job responses. Instead, I receive only marketing calls and repeated upselling. They keep demanding hidden charges for... See more

Rated 1 out of 5 stars

Fraud Alert – Fake Jobs and Paid Scam Shine Job Portal is completely misleading and fraudulent. They lure job seekers by promising quick job placements and then force you to pay for so-called “... See more

Rated 1 out of 5 stars

Shine.com is a scammer website under HT Media group who just provide false information and get your money and then disappear. They just lure you providing false information and nothing else and specia... See more

Company replied


Company details

  1. CV service

Written by the company

Shine.com is the most innovative and the second-largest online job portal in India. Founded in 2008, Shine.com has emerged as a leading force in the recruitment industry, consistently redefining how talent meets opportunity. Under the leadership of Akhil Gupta, CEO, Shine.com, the platform has embraced cutting-edge technology and a candidate-centric approach to transform the hiring landscape. The portal’s popularity is evident with over 60 MN+ registered candidates and 3 lakh+ active job listings from top companies. Shine.com connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates. To this end, Shine has launched Shine Learning- India’s largest career skills site for working professionals with over 500+ courses & certifications.


Contact info

  • 9th Floor, Tower C, UNITECH CYBER PARK, Durga Colony, Sector 39, 122001, Gurugram, India

  • shine.com

1.6

Bad

TrustScore 1.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 26% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Little or no benefit in having a warranty

I had taken out a warranty for scratches and scuffs, when their chap turned up he identified one indentation by moving his hand over one of the four minor scratches (even though it was not apparent to the eye). He then said he would not address any of the scratches even though he could not find anything wrong with them. I can see little or no benefit in taking out a warranty with this company.

23 September 2025
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with the…

I am extremely disappointed with the unethical and unprofessional conduct I have faced from your representatives. I trusted Shine.com as a reputed job portal, but my experience has been nothing less than harassment and fraud.
1. False Assurances: Your representative Ms. Priyanka and Shine team clearly told me that I only had to pay one-time charges, and no further payments would be required. Based on this assurance, I made the payment.
2. Unethical Demands: After receiving my money, your team is now demanding an additional ₹7,000 for “profile analysis”, which was never disclosed earlier.
3. Rude Behaviour: When I raised my concern, my assigned Relationship Manager behaved rudely, instead of resolving my issue. As a paying customer, I deserve respect and transparency.
4. Loss of Trust: This is clear misrepresentation, cheating, and harassment of customers. I feel completely cheated and mentally stressed by this experience.

I demand the following immediately:
• A written apology from my Relationship Manager for their rude and unprofessional behaviour.
• A full refund of the amount I have already paid, since the service terms were misrepresented to me.
• Assurance in writing that no further demands for money will be made.

If my concerns are not resolved within 7 days, I will be forced to escalate this matter by:
• Filing an official complaint with the Consumer Protection Authority.
• Submitting a grievance to the Ministry of Consumer Affairs (NCH portal).
• Posting my detailed experience on Google Reviews, LinkedIn, social media, and other job-seeker communities to warn others.

I trusted Shine.com but the way I have been treated is unacceptable. I urge you to take strict action and resolve this matter on priority.

20 September 2025
Unprompted review
Rated 1 out of 5 stars

I have been trying to get in touch…

I have been trying to get in touch since yesterday regarding the services I paid for, but have not been able to reach anyone. The personal number provided by my RM (0124-6096111) is not reachable, and no one is answering the other contact numbers (+91 80-68914148 & 0124-6096137).

This lack of response is extremely concerning, especially since I have already paid INR 3,300 for services that have not been delivered. As per the initial commitment, I was assured of:
• Resume enhancement with ATS-friendly keywords
• Assistance with job shortlisting and references

However, none of these services have been provided yet. Instead, I am repeatedly being asked to pay an additional INR 4,500 for “government verification.” I could not find any reference to such a requirement on your website or any official government portal. This comes across as highly unprofessional and misleading.

13 September 2025
Unprompted review
Rated 1 out of 5 stars

My Experience with Shine.com which should be called Fraud.com

Please make a negative rating chart also because giving them 1 star is alot to us.
I am here writing review for the people who spend their hard-earned money by thinking they are investing for their future. If you are really serious about your future, stay away from this platform as they will only make a fool of you by saying that they provide the best services and assure to make you future. Guys, for God’s sake, do not fall into their “Shiny” trap because they will try their best to manipulate you in such a way that you will begin to think about the future and further pay them for making it better. However, you will end up with the worst because after getting the money the won’t even recognise you.
Step by step, I was mis leaded into paying for services in multiple tranches:
• First, I paid ₹3,300 for their so called “Resume Booster.”
• Later, after discussions with a so-called relationship manager, I was convinced to pay ₹6,000 and then ₹13,000 for other services.
• Soon after, I received another request for ₹16,000, for which I totally refused.
When I told them I had already lost money, they politely explained that I was “investing in my skills.” But in reality, I had no clarity on what skills or real value I was gaining.
I then reached to their good for nothing customer care for the refund. A complaint was logged, and I also wrote multiple emails to their respective accounts. In the follow-up call, I was told:
• Refunds are not possible as per their “no refund policy.”
• Instead, they would activate the services for which I had already paid for. Still, I convinced myself to opt those services as it was my right. However, in the name of their services, they literally provided the 2 min slide show kinda things to watch just like we used to watch during our school times. I was really really pissed off.
• When I mentioned going to government authorities like NCH or the Cyber Cell, they acted so casual and said it was my right to do so like I am not the first one they are dealing with for such case.
• Finally, they offered me their “EXCLUSIVE” good for nothing “resume builder” service worth just ₹199 for FREE FREE FREE! like they are doing a charity to me. Bro, I have paid you for approx. 115x higher amount already.
At such point, I realized how I had been misled and became another victim of their business. It was more painful because this money represents hard work and serves bread to me and my family.
I have accepted this as an expensive lesson that cost me ₹23,000. But I strongly believe that to stop such unethical practices, we must spread awareness on social media so fewer people fall into this trap and to people, Stop wasting your money on these cheapsters.

6 September 2025
Unprompted review
Rated 1 out of 5 stars

I have observed that they keep…

I have observed that they keep demanding money repeatedly. Once you make a payment, they ask for more. Therefore, based on my personal experience, I would advise everyone not to engage with shine.com and avoid making any payments.

11 September 2025
Unprompted review
Rated 1 out of 5 stars

PLZ UNSUBSCRIBE BY DETAILS FROM YOUR DATA BASE.

After informing multiple times these people shoot over 10 - 15 emails everyday and initiate multiple follow up calls. I tried to unsubscribe but still they are following up for no reason. OMG I have no idea how to get rid of these people.

Funny fact It's not a free service what they provide, it's a paid service.

Dear Shine team I am begging 🙏 you guys not to send me any email or do any follow up calls. If you unsubscribe by number I will delete this comment instantly.

5 September 2025
Unprompted review
Shine.com logo

Reply from Shine.com

Hi, Please share your concern with us at contactus@shine.com. Our dedicated team is committed to resolving your issues.

Rated 1 out of 5 stars

Fake people

Fake people. They ask you to pay up a reasonable amount initially and then keep asking for more. Total frauds!

1 June 2025
Unprompted review
Shine.com logo

Reply from Shine.com

Hi, Please share your concern with us at contactus@shine.com. Our dedicated team is committed to resolving your issues.

Rated 1 out of 5 stars

In one line Shine and their entire team…

In one line Shine and their entire team are a bunch of frouds people, pls done trust them in any condition, they only exploit your money again and again but not able to do any help to you , first they asked 3200/- and the 5245 and then something else, they are cheaters, Cyber cell team please put behind bars of all this cheater company people's.

18 August 2025
Unprompted review
Shine.com logo

Reply from Shine.com

Hi, Please share your concern with us at contactus@shine.com. Our dedicated team is committed to resolving your issues.

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