Shipping Amazon Reviews 

1,366
•
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 148 reviews, most reviewers were let down by their experience overall. Customers frequently complained about severely delayed orders, pointing out that scheduled delivery times are entirely unreliable and packages frequently arrive several days late. People also experienced frustrating issues with poor handling, noting that parcels were often left in insecure locations, tossed over gates, or delivered to wrong addresses entirely. Though many people faced disappointing delivery obstacles, a small group of reviewers were actually happy with the shipping service. These supportive individuals deeply appreciated receiving their packages much earlier than expected and praised the friendly drivers who carefully handled their items.

What people talk about most

Delivery service

Users describe negative interactions with delivery service due to persistent delays and packages arriving far... See more

Order

Clients share negative opinions on order delivery, frequently reporting significant delays, items failing to... See more

Service

Consumers find service to be a major disappointment, expressing widespread frustration with unreliable... See more

Product

Reviewers highlight negative aspects of product delivery and fulfillment, noting that ordered goods... See more

Customer service

People report negative experiences with customer service, stating it is practically non-existent and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Poor service on Amazon shipping from temu sent post office at Middleton Leeds but next shop call kasa got my parcel my apps say both address at post office but nope.. I never again order Amazon shippi... See more

Rated 1 out of 5 stars

Absolutely rediculous. Drivers need to be retrained and learn how to follow simple instructions. And why in the world do they deliver residential when nobody is home and buisness when closed? Got yo... See more

Rated 1 out of 5 stars

Amazon should stop using SkyPostal as a carrier. I have waited 3 weeks for fingerprint cards to arrive, so I can process paperwork for my residency visa in Ecuador. Two failed "attempts" at delivery,... See more

Rated 1 out of 5 stars

Amazon drivers I get don't read delivery instructions. Leave in porch. As disabled ask that they do not leave parcel on doorstep, blocks exit. So what happens they always leave on step. Tonight I... See more


1.2

Bad

TrustScore 1 out of 5

1k reviews

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No history of asking for reviews

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1.2

All reviews

(1,366)

518 reviews in the last 12 months

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Rated 1 out of 5 stars

Service use to be great

Service use to be great but passed few years it's been terrible they'll hire just about anybody now a days and either your delivery is late or there throwing your package over the wall and then the items damaged and you have to get it replaced just for it to happen again

18 November 2025
Unprompted review
Rated 1 out of 5 stars

Amazon drivers I get don't read…

Amazon drivers I get don't read delivery instructions. Leave in porch.
As disabled ask that they do not leave parcel on doorstep, blocks exit. So what happens they always leave on step. Tonight I have wrestle to open door praying parcel not damaged. The driver had run 🏃‍♀️ when I called for help.
Had large parcels thrown over my back gate and breaking, some landing in my recycling.
Recently medication wedged under my garage door in rain.
Keep hoping they will improve.
Looking elsewhere and hope for better service.

15 November 2025
Unprompted review
Rated 1 out of 5 stars

Pick up my package from where????

Amazon should stop using SkyPostal as a carrier. I have waited 3 weeks for fingerprint cards to arrive, so I can process paperwork for my residency visa in Ecuador. Two failed "attempts" at delivery, even though family members were at home. No one ever rang the doorbell. I guess that would be inconvenient for a delivery service. Now I get a message that I have to pick up my package, but there is no address or phone number listed to make that happen. The only contact info is an email address, which just sends auto replies. Even Amazon "customer service" cannot tell me where the package is physically located. Completely unreliable!

11 November 2025
Unprompted review
Rated 1 out of 5 stars

ASL is the worst shipping I have had…

ASL is the worst shipping I have had from Amazon, first package they say "no safe place for package" but we have a covered porch and are watching tv 10 feet from the door. Second package is left at the wrong address. Today, again no secure place while we are 10 foot from our front door. They also don't pickup the phone after 5pm, what a joke.

8 November 2025
Unprompted review
Rated 1 out of 5 stars

Worst shipping ever

Worst shipping ever . Customer care are not responding and delivery guy is not receiving call and doing fake delivery attempt . They are not coming to address. Without coming they are doing fake delivery attempts and delivery guy are not responding properly and telling lies.

28 October 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting, terrible, incompetent service.

Twice, I was sent the wrong items. Then again when I had a parcel delivered, it went to the wrong address. Luckily the people who received it were honest and brought it to me. The address WAS RIGHT! Another time it said, cannot be delivered so I had to go to the next town over from mine, to pick up my parcel at the post office. This is getting ridiculous. Would be nice if someone could put them out of business. I think I will look into starting a delivery service, with ONLY dependable people. LOL I can only put one date, but there were several.

24 October 2025
Unprompted review
Rated 2 out of 5 stars

I'm not impressed with Amazon shipping

I'm not impressed with Amazon shipping. It's got nothing to do with the delivery people, it's their logistics and their shipping. I just had a product that I had purchased and it was an overnight delivery. It did not get delivered, so I went online and canceled it. I got a notice that I've been canceled. 4 days later I get a notice that it's been shipped out and it'll be delivered the next day. I contacted them and said don't ship it I already cancelled it. They said they would try to contract the driver and have it returned but it's all about their logistics center. Of course it was delivered, then I had to go through the hassle of returning it, driving it all the way out to Kohl's, just a big pain. The logistics of delivering your own products is so enormous, that I don't think Bezos had any idea what he was getting involved in

12 October 2025
Unprompted review
Rated 1 out of 5 stars

Ordered an item from a third party

Ordered an item from a third party. I was unaware that Amazon now does third party deliveries! Do not trust them. Ask a company to send the items to you via USPS or FedEx. They can’t help me change an address because it was, “ordered from a third party”…yet it is at an Amazon distribution center. Fraud and do not trust them if your order something not on Amazons site. Ask it be shipped from a trusted American shipping company. I have let about 20 people know that I won’t order off Amazon again. I hope eventually we all just go back to local stores as this taught me a lesson. Their “shipping supervisor” could not even help me with a simple change of address when the tracking number shows it is in their possession in California. Worst experience with customer service I have experienced in my 37 years on earth. Again, DO NOT TRUST THEM WITH THIRD PARTY DELIVERIES

18 October 2025
Unprompted review
Rated 1 out of 5 stars

Extra delivery fee a rip off

I didn’t pay an extra 10.00 for my package to be delivered to my apartment mailbox which is a walk to get to. The package was left on the ground, never locked up in our lock box area. Amazon gave my delivery to usps standard delivery. I should have just checked the “free shipping “ option. Thank goodness it didn’t get stolen.

15 October 2025
Unprompted review
Rated 1 out of 5 stars

I continue to have problems with amazon shipping

I continue to have problems with amazon shipping. This time I get an update on my order that it is at a amazon facility in Charlotte, nc which is less than 2 hours from my house. Then it is shipped to Richmond,va which adds another 3 to 4 days before I can get my order. Who hires these crackheads to work at these shipping facilities? If they don't know anything about logistics or don't know how to read a map,they sure don't need to be working there. There's always someone needed to flip hamburgers at mcdonalds.

13 October 2025
Unprompted review
Rated 1 out of 5 stars

Liars…

I thought this would be a good choice since they also deliver on Sundays. Package was late, was out for delivery all day Sunday until 530pm on the dot then changed to “customer request to hold at post office.” Now any other entry they would automatically redeliver next day but no- they won’t even open a case when they lie about this. The small business is refunding my purchase now instead because today’s a holiday and I won’t get the item on time and it’s by the time I could get it it will been 10 days since order shipped (3-5 is stated speed).

12 October 2025
Unprompted review
Rated 1 out of 5 stars

Took 45 seconds at door disappeared!

Took less than 50 seconds from approach to leaving. No note left.
Large box left in such a way could not open door fully. Had to use metal bar to drag box away from door.
I'm a disabled pensioner.
Have ring bell video.

9 October 2025
Unprompted review
Rated 2 out of 5 stars

Shipping Update: So Long SUCKA! Tomorrow? PFFFFT

2 stars is being really nice about it. I miss USPS so much. Packages come at 8-9:30am everyday. Over 10yrs living here, less than I can count on my hands have packages come late, and only 1 the next day. Now, 2:30-5pm, already a next day delivery after tracking stated out for delivery. If shipping says TOMORROW, and you pick an item or 2 because you needed or wanted them TOMORROW, you should receive said item or items…
TOMORROW. Feel like the drivers straight blazin’ on the job. Amateurs.

2 October 2025
Unprompted review
Rated 1 out of 5 stars

Absolute nightmare

Absolute nightmare, I sent out two parcels for next day delivery, they delivered one on time and are still attepting to deliver the 2nd one 7 days later. I cannot get any answer from them and cannot phone them to see whats gone wrong. I will never ever use Amazon again. Steer clear!!

29 September 2025
Unprompted review
Rated 1 out of 5 stars

No comments

I live in a flat. In block. I saw delivery driver... he dont even leave the car. And go... no comments. Never again

26 September 2025
Unprompted review
Rated 1 out of 5 stars

I pay for prime to get 1 day delivery…

I pay for prime to get 1 day delivery and over 50% of the time they are a day or more late. Today Amazon said it arrived and was processed 3 separate times at the same facility 3-4 hours apart from each other. That's like 3 round trips from them to me.

25 September 2025
Unprompted review
Rated 1 out of 5 stars

After 3 times to instruct the driver to…

After 3 times to instruct the driver to LEAVE PACKAGES AT THE GATE marked with our address, drivers still insisted to violate our exterior gates and trespass. The final time it resulted in the death of a family pet and an accident with ongoing medical damages and expenses. Who is hiring these idiots? They should be ALL fired. Still considering legal action. Amazon offered me a $50 stipend. Really ??!

13 August 2025
Unprompted review

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