Shipping Amazon Reviews 

Pathetic..they keep updating the tracking ID with delivery attempted failed. Actually no one attempts any delivery. Inspite of repeated complaints to helpline still same thing gets repeated. It's been 7 days the package has arrived the destination city but no delivery has been done.

I would leave zero stars if I could. I placed an order 9/5/25 with 10 items. They have slowly been shipping very small items one at a time. One item arrived on the 13th. Another shipped out the 14th, still in transit, another shipped the 17th. I have 7 more items that still haven’t shipped. Over 13 days to ship? Ridiculous.
You can’t get ahold of anyone to find out what’s going on, and if you try to leave a review about anything shipping related, they reject it.
Amazon has been going downhill in all departments for the last 2 years and now it’s so bad, I will no longer be placing orders through Amazon and will be deleting my account once I receive my products…IF I even get them.
They have increased membership fees and decreased customer service, quality of products, allow scammers to infiltrate every aspect of Amazon and shipping is by far one of the worst.

Do not use this incompetent and moronic service, they managed to lose in transit 3 loads of 30 litres of cat litter.... In stones that is over 14 stone.... How do you lose something this big? Easy, you don't lose, your staff keeps it. Choke on it

I’m very disappointed with Amazon’s delivery service. My instructions are simple:
“I’m in a WHEELCHAIR. Please HAND packages to me if possible. If not, leave them NEXT TO THE DOOR (not on steps). It’s VERY DIFFICULT for me to retrieve otherwise. THANK YOU!”

Time after time, drivers ignore this and just dump packages on the porch. It’s lazy and shows zero care for customer needs.

Because of my situation, I’ve even ordered food through Amazon — but that’s become just as bad. Delivery times that used to be same-day now take two days or more. That’s not convenience, that’s failure.

Amazon’s service has gone downhill. It’s no longer the company that valued customers. It feels like it’s gotten too big for its own shoes, and the quality shows it.

That said, I want to thank the few drivers who do follow instructions and take the time to care — you make a big difference.

They send fake cod products and the customer service says we are not responsible and cutoff the phone.

Amazon shipping is terrible. Consistently late. If you want to subscribe to a service that consistently fails its obligations, this is for you. Will be canceling my account.

Beware! Once again I ordered an item from Amazon and at the checkout I was offered same day delivery, as a Prime member, if my order was over $25. I doubled the order to meet the requirement and when I placed the order the delivery date was moved out two days. Amazon appears to be using this ploy to increase sales but is not honoring the same day delivery. This has happened twice in the last week.

What has happened to Amazon? Their shipping used to be stellar but in the past year it has definitely changed. Why am I no longer receiving the shipping service promised with my $100+ membership fee? Are you going to fix this issue Amazon or do you prefer I start shopping another distributor? Oh and why is customer service so hard to obtain for issues like this?

I ordered a hammock with Amazon and it shipped with USPS. Well USPS would not deliver it because apparently it would not fit in the mailbox!? I got a refund and ordered an Amazon brand hammock thinking it would be delivered through Amazon right? Nope! Again they shipped it through USPS who again refused to deliver it. Why ship with a company who refuses to deliver large packages? Now I could of went and picked them up at the post office myself but I refused to because I pay for Prime shipping for my orders to be DELIVERED and shipped quickly. Terrible service and people are basically just paying for nothing because you rarely get your packages in two days anymore. Also Amazon will not let you leave any reviews that mention shipping problems. I wonder why.

I had a terrible experience shipping my Aquaguard worth ₹23,000 through Amazon Shipping via Shiprocket. The package was tampered during transit and instead of my Aquaguard, an oven was delivered. I had shared pre-shipping photos, packaging proof, and unboxing videos, yet both Amazon Shipping and Shiprocket rejected my dispute without proper investigation.

This shows complete negligence and zero accountability from both companies. Sellers like us face huge losses because of such irresponsible handling. I will never trust Amazon Shipping or Shiprocket again for valuable shipments and strongly advise others to avoid them.

Not only delivered to the wrong house, the wrong street, the wrong town, but THE WRONG COUNTRY!!!
You idiots.

I placed an order on 8/20 with the company Zox who utilized Amazon Shopping to deliver my order. I received an order from Amazon with the tracking number a day later. All of the updates stopped as of last Friday and I have yet to receive the order.

I called three different numbers given to me from Amazon customer service who seemed to struggle each time I called to find the deployment area. None of the ones they gave me worked and they just referred me back to customer service, It was an endless loop of shoving me off to someone else.

No one even took any interest when I offered to provide their tracking number to them for reference. It was as if they wanted nothing to do with me because I didn't order the items through them directly.

I've had to go back to Zox to see if they can help as there is no one at Amazon who is willing to help. Even Zox is struggling to get any information on where this obviously lost order is.

I am strongly encouraging consumers to avoid using Amazon Shipping even if it mean having to pay more.

Review of Amazon Shipping

Our business has used Amazon Shipping for parcel collections and deliveries. While the service itself has generally been functional, we recently experienced a serious issue that raises concerns about their reliability as a long-term partner.

On 22 August 2025, Amazon Shipping informed us that they would be terminating our shipping agreement and would stop collections the very next day. This meant we were given only one day’s notice to transition away from their network. For any business, especially one with live customer orders and ongoing commitments, this is completely impractical and highly disruptive.

In logistics, a reasonable transition period is expected—typically at least a week or more—so that companies can make alternative arrangements without risking delays, missed deliveries, and reputational harm. By providing such short notice, Amazon Shipping has created unnecessary risk and cost for our operations.

We have requested that they extend services for at least a week to allow for an orderly handover, but the fact that such a situation arose at all shows poor planning and lack of consideration for their business partners.

I would caution other businesses to be aware that while Amazon Shipping can be convenient, the lack of stability and inadequate notice periods may leave you exposed. Always ensure you have a backup courier in place.

Very very very bad ... my courier has arrived in their facility for last 6 days and they can't deliver it... they are asking to contact the seller... never send your things with amazon trust the local courier...

We never had this many issues with deliveries when UPS, US Postal Service and even FedEx were handling deliveries. As soon as Amazon took over deliveries for orders placed online at Amazon.com, we started experiencing consistent problems. FIRST issue is the Amazon delivery drivers and their Leadership pay NO attention to "Delivery Instructions" on your Amazon account!!!! Many drivers outright lie about attempting deliveries, deliveries are attempted after closing or outside of "Delivery Instruction" windows, broken delivery promises, late deliveries, Prime 2-day deliveries are inconsistent, packages are left in insecure areas etc. We have repeatedly told customer service about somehow marking packages with accounts that have SPECIFIC delivery instructions so drivers don't waste their time attempting deliveries outside of the particular instructions on the account. Overall we are 80% dissatisfied with Amazon Delivery Service and it has diminished our trust and our shopping on Amazon.com!

Good It's verry good Amazon service now

Shipping time is so long, arrived 5 days late!

Seriously?!?!? If I wanted our packages to leave your facility 17 hrs after the day started to be delivered after dinner and processed tomorrow morning I would have ordered it delivered a day earlier!! AMAZON, KEEP USING YOUR TBA AND SCREEING YOUR CUSTOMERS (EVERY OTHER DELIVERY SERVICE CAME THROUGH OUR NEIGHBORHOOD HOURS BEFORE YOU EVEN HAD OURS DEPART FROM YOUR LAST FACILTY....AND NOW...MORE THAN 3 MORE HOURS LATER....MIND YOUTHAT FACILITY IS ABOUT AN HOUR FROM OUR HOME....STILL NO PACKAGES) AND SEE HOW QUICKLY WE ALL SWITCH TO WALMART!!

I ORDERED FOR DELIVERY TODAY...NOT TONIGHT...NOT SO LATE IT MAY AS WELL BE TOMORROW!!

Worthless service!! If you can't deliver close your doors!! Amazon uses to provide a service and was trustworthy....more and more you are just a menace and it's becoming a game to see how you will screw up each order!!!

This company is full of scammers and thieves. I purchased a product that arrived broken missing a part, and completely different from what was shown in the listing. When I initiated a return, the delivery company kept canceling the pickup every time I scheduled it. No matter how many times I reschedule, they cancel it again. I'm convinced they took the original item and replaced it with the damaged one. This is clear fraud and completely unacceptable

Absolutely rubbish service. I have had my delivery attempted on 4 occasions now, and despite there being instructions on the delivery instructions about the road closure, they continue to try to approach the house from this way (it’s closed for 6 months and states this on a road side sign they drive past)! They don’t follow diversion signs, and when rang by the delivery driver, he is unable to speak English, and unable to understand the delivery instructions I have given on the delivery note.
The customer service is on another level of poor, they’re rude and argumentative. They fail to listen to customers complaints, and argue that their drivers aren’t their responsibility.

Sort it out Amazon. Still awaiting delivery of package!