Shoe-Shop.com Reviews 369

Good value. Trainers are good to look at and very comfortable.

Ordered a pair of size 10 men's boots. Received them only to discover that one was a size 9, the other a size 10. Returned them. Over two weeks later had to chase refund. Was paid the day after my chaser but excluding postage cost despite me asking for this to be refunded in original message due to error on their part. Sent further message and postage was refunded next day. No apology for mistake with order, delay in processing refund or omitting postage refund. Wouldn't recommend.

I would give them zero stars if I could. Placed an order on 26.3.24 (it’s now 30.5.24) & still not got my order. I’ve emailed them numerous of times. Next step is contact my bank & trading standards.

Easy to order and very comfortable to wear!

Hi Laura shoes-shop.com
Hope you're well my order No is 2024032026848180, I ordered these on 20th March 2024 it is more than a month,
I ordered 2 jackets and they are still not arrived the status shows that these are shipped can you please check and let me know when it will arrive thank you
Regards

Shoes arrived quickly and was pleased with them. Looked just the same as advert.

I had to return some faulty sandals in a hurry before going on holiday. NADINE couldn’t have been more helpful!! She checked the had another pair. -and arranged for them to be sent out to me by tomorrow!! She was delightful to speak to, so cheerful and immediately willing to help me quickly. Pavers is lucky to have her on their staff. Well done NADINE. !!

Not happy about refund amount not having taxes refunded

My experience with the order was very swift, goods came within the stated time & period. Unfortunately, the item was returned due to leather sandles been tough & the sole of the sandle quality. 5 star on the refunding my payment within 7 days. Please don't be put off this is my experience.....

Got the shoes I wanted, no problems! Excellent service!

Very quickly delivered well packed nice items full marks

Efficient and kept me well informed

Excellent service! Good quality shoes, fast delivery and kept me informed.

Excellent service. Received next day. Great bargains.

This was my first of many Pavers footware. Comfort and good value for money.
I had been told about Pavers by my sister, she told me how comfertable they are and now i know.
I wanted a pair of biker boots that had good tread for the coming winter, so went to Pavers in Woodlands nursery in Hinckley Leicestershire. So,glad i did.
From the moment i put them on in the shop they were sooooo comfertable.
I got some terraccota red ones that look great, the fit is perfect for my wide feet, i have Rhumatoid Arthritis and find comfy good looking footware difficult, if not impossible to find.
I did not have to “break them in” good from the get go, my husband thinks i will be wearing them to bed next. He even got a pair while we were there as they were so good.
This will not be my only Pavers pair.
The ladies in the shop were friendly and healpful with good customer care i can’t praise them enough.

The courier lost the sandals we didn’t receive them

1st time using this company.the boots are perfect fit and comfy i know have 6 pairs.loakes rmwilliams etc these boots are just as good.highly recommend.

Last Monday I went to pavers York and I bought a new pair of shoes.

I would just like to say that they are absolutely lovely, they fit perfectly , and the chestnut colour is wonderful. I Iove them

I'm over the moon with them. They are lace ups with zip on the side.

A lady helped me in store and I had excellent customer service which made a FAB shopping experience.

I don't normally make comments but I would like to say a very big thanks.