Shoe-Shop.com Reviews 369

I saw a pair of sandals in the catalogue that came through in post. Went straight on an ordered them. I got an email almost immediately to say they would be sourced from a shop as warehouse was sold out. I expected a delay. They arrived on Sat and I put them straight on. I wore them non stop on Sat and Sun. So comfortable and look so glam. So so pleased. I have wide feet and these fit perfectly.

I was a little disappointed at first as it said in stock I ordered and paid for them and received a confirmation email. Anyway minutes later I had an out of stock email stating a approx delivery date. As it was so near my holiday I was worried but they came just in time on the date that was stated

Yesterday I visited Pavers at West Howe in Bournemouth.
Not only were Ellie and Bev polite and helpful and I bought two pairs of 'Skechers' BUT in addition we had a bit of a giggle about my technological skill!
Its a wonder I have managed to write this review really but I like it when I get great customer service. Attentive, kind and funny and encouraged me to return to the store ( even though I could probably get the shoes cheaper online, I still enjoy the shopping experience when you are attended to by staff like this).THANK YOU !
Just a thought for today:
If we continue to do nothing else but shop online then there is another social opportunity gone forever isnt there?

Fantastic service, staff could not have been more helpful. Nothing was too much trouble, such a positive and refreshing experience. Thank you!

Very good on delivery within a couple of days I had received my order. Returns very easy to no issues at all

Very well made. Comfortable, good delivery and good value for money

Good afternoon.
My husband and I are just back from a very successful shopping trip to Pavers in Alver Garden Centre Gosport Hampshire and we wanted to praise the 2 particular members of staff who helped us and showed excellent customer service with information, smiles and a sense of humour.
I attach a photo of our receipt information for you to reference the lady who served us and another lady was helpful too, I’m sure they’ll know who they are when you contact the shop to give them this positive feedback from us. We discussed Madeira! That will jog their memory!
It’s so important to give credit where it’s due and it is certainly due here.
Many thanks

Had reason to visit the Shipley store to return some slippers which didn’t suit. I have to say the staff, from the manager down, were absolutely brilliant and couldn’t have been more pleasant and helpful. They soon sorted me out. I would thoroughly recommend this store for shoes etc

The training shoes I ordered on line fitted well and are exceptionally comfortable- more importantly matched the pic on website. They were delivered on the specified date. Great service!

great service , helpful staff

Ordered a pair of ladies boots, which were out of stock online.
But was kept up to date by email on the progress of my order & informed me they were trying to locate the boots at one of their stores, which they did. I then collected them from my local store.

Yesterday I got absolutely first class service from the 2 lovely sales assistants at Pavers Shoe shop at Taverham Garden Centre Norfolk. They were pleasant, extremely patient and most helpful. It made my efforts at searching for 3 types of footwear so much easier and I can highly recommend them. A big Thank You!

I got exactly what I had been looking for. The price was good and the delivery great. Will recommend to anyone.

Unfortunately I was sent a pair that were 2 different sizes, a bit of a palaver getting them changed. Saying that, I love the slippers!

Took a while to deliver, but did refund my next day cost. However the boots are smart, comfortable and a fit as expected.

Great service! First time using this company and was really pleased with the seemless process. Unfortunately the boots I ordered were too small and I had to return them but this was really easy and I recieved my money back very quickly.

Such a great experience today at the Jones boot maker store on London’s Jermyn Street.
I was served by Sky who was exceedingly good. Friendly helpful and professional,

It’s so refreshing to get good service.

Such brilliant service at The Valley in Evesham today. Chrissie was extremely helpful without being pushy. A great shopping experience, where she made you feel valued, and my husband is thrilled with his new shoes

I purchased black knitted slipper boots with furry lining & I am very happy with them. They have a heel support which most slipper boots lack. They are the best I have ever had & were in the sale.
The sizing is perfect & so cosy. Thank you Pavers.🥰