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Shoelace Athlone Reviews 

264
•
TrustScore 5 out of 5

4.8

Shoe shop
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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently delighted with the products, often describing them as beautiful, stylish, and comfortable. The quality of the items, including shoes and boots, is frequently praised, with many noting they are exactly as pictured and true to size, offering great value. People appreciate the excellent and efficient service, finding the ordering process easy and straightforward. Reviewers are particularly impressed with the consistently fast and reliable delivery service, often receiving their orders quickly. Many customers express their intention to purchase again, highlighting the wide selection and overall positive experience.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight with their purchases,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the quick... See more

Quality

Customers consistently note positive experiences with quality, often praising the good quality and... See more

Order

People report positive experiences with order, highlighting the ease of placing orders and the quick delivery... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the great, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just received the most beautiful pair of Brown bow ankle strap sandals, they are stunning on, can't wait to wear them for a wedding this May. Delivery was quick, I will definitely be purchasing fro... See more

Company replied

Rated 5 out of 5 stars

Great styles available with great sale offers and excellent customer service. I had placed an order with the incorrect size and when I called for help to change it, Chloe assured me that it would be... See more

Company replied

Rated 5 out of 5 stars

Having seen advert for this company on social media I decided to have look at their website. Easy to use, clearly priced, ordered 2 sale items, delivery was excellent as was the shoes I received. Will... See more

Company replied

Rated 5 out of 5 stars

Sneakers as shown on pictures, good sizes reasonably priced 3 pairs of shoes from shoelace boots & two pair sneakers fast delivery. Happy with purchase !

Company replied

Company details

  1. Shoe shop

Written by the company

Shoelace is a women’s footwear boutique operating both in a physical store in Athlone, Ireland and online at shoelace.ie. We specialise in fashionable women’s shoes and accessories selected to match current trends and everyday lifestyle needs. Our range is curated for women who want to look stylish while still valuing comfort and reasonable pricing. Our collection includes: heels and occasion shoes sandals and summer footwear sneakers and everyday shoes boots and seasonal footwear handbags and accessories We personally select our products — we are not a marketplace or dropshipping wholesaler. Each collection is chosen with attention to build quality, comfort and fit suitable for European sizing. Physical Store — Athlone Our Athlone boutique allows customers to try on styles, receive sizing assistance and get direct help from staff. Customers can see the materials, shape and fit before purchasing. Online Store — shoelace.ie Our online shop delivers across Ireland. We provide: fast dispatch from an Ireland-based stock straightforward returns and exchanges real product photography customer support for sizing and fit advice Our goal is to offer fashionable footwear at accessible prices while maintaining honest service and clear purchasing policies — both online and in-store.

Contact info

4.8

Excellent

TrustScore 5 out of 5

264 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(264)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Top notch service

I ordered one evening. Paid with apple
Pay a my delivery arrived 2
Day’s later. Service was top notch. Shoes were as disribed, packaged well but did not arrive on a box the side of a garden shed. Overall great experience.

5 November 2024
Unprompted review
Shoelace Athlone logo

Reply from Shoelace Athlone

Thank you

Rated 5 out of 5 stars

Ordered 2 days ago

Ordered 2 days ago, received my order within 2 working days, quality of both pairs of shoes are amazing! One of them is a gift for my mum for her birthday which she requested, so hopefully she loves them & they fit. Really happy with the service, efficency & quality. Will definitely be ordering again! Highly recommend, the sock boots I ordered are gorgeous & fit like a glove.

3 October 2024
Unprompted review
Shoelace Athlone logo

Reply from Shoelace Athlone

Thnak you

Rated 4 out of 5 stars

First time shopping

It was good my shopping only I did not received an email about my parcel but my parcel was at home on time .
Quality of shoes ok

17 September 2024
Unprompted review
Shoelace Athlone logo

Reply from Shoelace Athlone

Thank you

Rated 5 out of 5 stars

The shoelace online shop is amazing

The shoelace online shop is amazing, the staff are so efficient. I placed an order for 2 pairs of sandles they hadn't got one pair in the size I wanted - they emailed to tell me this and asked if I'd like a different pair or if I'd like a refund and they were delivered within 2 days.

4 September 2024
Unprompted review
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Reply from Shoelace Athlone

Thank you

Rated 5 out of 5 stars

Ordered two pairs of gold sandals

Ordered two pairs of gold sandals. Both are gorgeous. They arrived beautifully boxed. Very fast delivery, I was very relieved, as I was heading to family wedding in Corfu the next morning. Definitely will order from here again, and I will give positive reviews to my friends.
Thanks Ingrid.

5 September 2024
Unprompted review
Shoelace Athlone logo

Reply from Shoelace Athlone

Thank you :)

Rated 2 out of 5 stars

Go up a size up

Go up a size up. I'm a size 8 and 41 is advertised on their site as a size 8, but they are tiny! Great looking, fast delivery just disappointing about being too small.

16 August 2024
Unprompted review
Shoelace Athlone logo

Reply from Shoelace Athlone

We appreciate your review

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