Your very friendly staff from the minute I walked into your shop & Amanda the lady I had an appointment with is a gem worth her weight in gold,such a pleasant helpful lady,nothing was too much trou... See more
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ShoeMed – Where Comfort Meets Style Founded in 2011, ShoeMed was created for people who experience foot problems and struggle to find suitable, stylish footwear. For over a decade, we’ve proudly served customers from our high street store in the heart of Stratford-upon-Avon and through our highly rated website. At ShoeMed, we’re confident that once you shop with us, you won’t need to go anywhere else for your footwear needs. We specialise in fitting even the most challenging feet. Our carefully curated selection of brands ensures we can meet a wide variety of needs—from the cushioned comfort of Joya Shoes, to the stable rocker soles of Finn Comfort, and our latest addition, Orthofeet, offering hands-free footwear and multiple width options. No matter the shape, size, or specific issues with your feet, our expert team is here to help you find the perfect fit—without compromising on style.
66 Henley Street, CV37 6PT, Stratford-upon-Avon, United Kingdom
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Great shoes. However it would have been helpful to have a contact no. instead of liaising by email.

Reply from ShoeMed Limited
Prompt efficient service with updates on delivery.
Consistency in sizing means I can happily order on line knowing the shoes will fit.

Reply from ShoeMed Limited
Very fast delivery. Shoes looked really well made and good quality. Unfortunately I have had to return as they are just a little too narrow for me .

Reply from ShoeMed Limited
My new shoes are amazing, very good when you are on your feet for a long time , highly recommend, I will suggest that you stick to your original size as I went up half size which ended up slightly bigger, still very good , thank you next time I order the correct size

Reply from ShoeMed Limited

Reply from ShoeMed Limited
The products are overpriced. Similar insoles by reputable companies are a fraction of the price

Reply from ShoeMed Limited
Assistant very helpful and patient and shoes are comfortable. Also the person I spoke to on the telephone was very helpful about keeping a pair of boots which I have ordered till I am next in Stratford.
I hope they will fit as well as the shoes!

Reply from ShoeMed Limited
Good quality shoes, quick delivery, website easy to use.
Very comfortable sandals found, love them

Reply from ShoeMed Limited
Ordering is simple,get your order in a few days and the product is of high quality and so comfortable got my eye on other styles from joya range!!!

Reply from ShoeMed Limited
Easy to order and fast delivery. The Joya sandals ordered are excellent.

Reply from ShoeMed Limited
Good service, speedy delivery. The sandals are fab and as described. Thank you

Reply from ShoeMed Limited
Excellent service. The shoes are so good and staff incredibly helpful. I will buy all of my shoes here!

Reply from ShoeMed Limited
Really helpful advice, the shoes I now have are perfect for my needs.

Reply from ShoeMed Limited
Great instore help prior to my online purchase once stock came in. Lovely staff. Highly recommend their shoes as brilliant for my mobility problems. Please get a bigger range of metallic/colourful styles.

Reply from ShoeMed Limited
Bought two good quality sandals.
Very helpful, patient & professional Assistant - nothing was too much trouble
Given a lot of time in which to decide

Reply from ShoeMed Limited
We arrived very early for our appointment but were still seen straight away. Lizzie started the appointment by introducing herself, measured my mother’s feet with care, and was very kind and patient while we decided what to buy. It is reassuring that a shop like this exists as my mother has not been able to find shoes that fit her properly anywhere else.

Reply from ShoeMed Limited
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