I needed to replace 2 window handles for my 1980's Anglian bay window. The web site is useful in locating the type of replacement handles I needed/wanted.Spoke to customer service team because was uns... See more
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Company details
- #53 of 57 best companies in Door shop
- #230 of 246 best companies in Home improvement shop
About Replacement Parts Shop - Anglian Home Improvements
Written by the company
Online Shop for Anglian Replacement Window and Door Parts
The Anglian Online Shop is a place to purchase replacement window and door parts. This includes window and door handles, sash window furniture, locking mechanisms and keys from the comfort of your home. You can also purchase door accessories, including cat flaps, letterboxes, house numbers, door knockers and security chains.
Anglian are a national company but with a strong local presence across the UK. For over 55 years, we have been helping Britain's homeowners transform their homes. We take standards and approvals very seriously and manufacture all our products to the relevant British Standards and seek approvals from rigorous third-party bodies to ensure we meet the highest of industry standards.
Please note that this is the Trustpilot page to review products bought from the Anglian Shop only.
Contact info
Customer Services, Liberator Road, NR6 6EU, Norwich, United Kingdom
- 0800 988 9398
- customer.services@angliangroup.com
- shop.anglianhome.co.uk
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A fantastic and efficient service as…
A fantastic and efficient service as always. Easy ordering of my new window handles and fast delivery.
Parts arrived in time
Very helpful & knowledgeable advisor on…
Very helpful & knowledgeable advisor on the phone who was able to advise both on the problem to resolve & what to order to replace.
I had to do 2 orders
I had to do 2 orders. I beeded a sash window and a fanlight. Thst was 1st order. When it arrived the sash window didnt fit. I then ordered another 1 which did fit
Yes I have been using Anglian many…
Yes I have been using Anglian many years..
Service call was very good very helpful.
Over priced Poor quality products and a…
Over priced Poor quality products and a slow service. Go elsewhere . I will never use Anglian again
The new handle is fine
The new handle is fine, stronger than the one it replaced which has a flimsy plastic lock/ unlock mechanism. Would expect it to arrive in less than 2 weeks considering it only travelled 25 miles. Expecting to order more as we have another 14 waiting to fail
I requested a replacement key paid and…
I requested a replacement key paid and recieved it no problem at all you managed to sort out which key I needed and I was impressed on the speed of your service I would have no problem recommending you to anyone I reieved the same service when I had the window fitted definately 5 star service
Rapid delivery
Rapid delivery. Good service onbreturn but a bit disappointing I had to pay postage.
Parts arrived on time and worked…
Parts arrived on time and worked perfectly. Nothing more to add!
Fast delivery to my purchase
New part not the same as the original and did not fit
You had increased the size of the part from the original. Had to modify the part and the window frame to make it fit.
ok for me as an ex engineer but most people would not be able to do it.
You need to have someone to talk to , not use an electronic connection.
Poor show.
Excellent in all areas
Having ordered new replacement handles…
Having ordered new replacement handles for my windows I was very disappointed when my package came to find nothing in it...empty . I got in touch with anglian to tell them about it, the lady was very apologetic and sorted this by sending out two more handles .
Great replacement parts for windows…
Great replacement parts for windows fitted easy and quality window handles the only negative is the delivery is really slow but I love all the new handles.
Very easy transaction
I was surprised by just how easy it was to find what I wanted, order and pay. I was also surprised by how cheap the part I wanted was. Delivery free and prompt.
Good quality window handle
Poor delivery service
Even though you say it can take up to 14 days to deliver it amazes me you need all that time to send a door handle. I suspect you don’t, it is just poor customer service.
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