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Bodyform UK Reviews 

130
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the fast and swift delivery service. Reviewers frequently praise the comfort and quality of the period pants, noting they feel like normal underwear and effectively prevent leaks and odors. Many also highlight that the products provide confidence and are a game-changer for those with sensory issues or heavy periods. However, some people were dissatisfied with the product's quality, texture, and sizing, with some finding the pants too thick, bulky, or prone to leaking. A few other people also felt that the packaging made it difficult to assess the product before purchase, leading to issues with returns. Additionally, some customers experienced problems with order delivery, including incorrect items, missing refunds, or lack of communication regarding delivery issues.

What people talk about most

Product

People report ambiguous experiences with product, with many reviewers expressing satisfaction with the... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the high quality of briefs, period... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting swift and quick shipping... See more

Order

Customers had ambiguous experiences with order, with some finding the process easy and delivery quick, even... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Great service and fast delivery but not a fan of the product itself, panties were very thick and unflattering.

Company replied

Rated 5 out of 5 stars

I've ordered twice from bodyform and am so happy with the period pants! I was skeptical about leaking and smells but I've never had any issues. They trap liquid well, there are no smells and very easy... See more

Rated 5 out of 5 stars

I have bought other brands of period underwear before but both my teenage daughters prefer Bodyform. They do admittedly wear them with a pad for convenience at school but they find them comfortable an... See more

Rated 5 out of 5 stars

Brought 4 Knickers for my autistic daughter who can not deal with sensory issues of pads and what a game changer. we had brought a different brand which where silky but again she would always struggle... See more


Company details

  1. #54 of 56 best companies in Underwear shop
  2. #534 of 602 best companies in Clothing Shop
  3. #31 of 36 best companies in Lingerie shop
  4. #34 of 38 best companies in Swimwear shop
  5. #231 of 255 best companies in Ladies' clothes shop

Contact info

3.6

Average

TrustScore 3.5 out of 5

130 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.6

All reviews

(130)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Body

Body form was very quick to dispatch the item with the company delivering the item with the post office

3 June 2025
Rated 5 out of 5 stars

Bodyform pants

My daughter loves these
Easy to use risen .wash. re use.
Easier than the pad s not so cheap to buy but worth the money as save on buying pads in long run .
Very fast delivery too...

30 May 2025
Rated 1 out of 5 stars

Scam artists who don't honour their money back guarantee

I bought some of their period pants and they were awful. Badly made, very uncomfortable and leaked a lot. I filled out the form for the money back guarantee, providing the receipt and they have done everything they can to avoid honouring it. First they passed me around to multiple different email addresses and webforms, each one saying "No, try this other one instead," and finally they claimed they couldn't see the details on the receipt clearly, even though the details were perfectly visible. In short they have made excuse after excuse not to honour the money back guarantee for their awful product. I will never buy from bodyform again.

21 March 2025
Unprompted review
Rated 2 out of 5 stars

Pad layers separate

Used body form for many years and had no issue. Yet the pads from the recent purchases I experience the top layer coming apart from the bottom plastic layer.

4 March 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service!!!!!

Terrible customer service! I needed a size amendment for one item in my order and I emailed them within ten minutes of ordering. Despite getting a quick response they ultimately were completely useless after a few tedious messages back and forth I asked for them to cancel my order if they couldn't make the change. The only advice they give was tell me to not accept the order (they couldn't even facilitate an order cancellation bare in mind this is less than two hours from my original order). They were so unhelpful if they spent even half the energy they spent going back and forth arguing with me they could have got the original issue sorted. And the last cherry to top off my shocking interaction was when I asked for a mangers contact info they stopped responding to my emails.

I am so annoyed with the whole company, I even found a phone number for Body form where they told me they couldn’t help me with the period pants issue (despite being a contact number for body form ?) because they only deal with issues related to the pads and then hung up on me.

Honestly will never buy another body form product again! Will purchase always for pads and literally any other company for the period pants!

26 February 2025
Unprompted review
Rated 1 out of 5 stars

I DO NOT RECOMMEND

I just bought 2 pairs of period pants, unfortunately I DO NOT RECOMMEND as they are poor quality, both the fabric and the way they are made, you might get over the poor quality of the fabric, but the front part of the absorbent material is too low so your period will go over and you will get dirty 100% and the back part is too much. I have used another brand for more than a year now and I am really happy with it, I regret wasting my money on the Bodyform ones.

9 February 2025
Unprompted review
Rated 1 out of 5 stars

Purchased some period pants under their…

Purchased some period pants under their satisfaction guarantee with the knowledge I could get a refund if I did not get on with them. It is safe to say, I did not get on with them with the gusset being uncomfortably large and the material cheap. I submitted a claim a month ago and have still not received a refund. Avoid this company.

18 October 2024
Unprompted review

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