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Bodyform UK Reviews 

130
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, most reviewers were somewhat happy with their experience overall. Many customers consistently praise the fast and prompt delivery service, often noting quick shipping and timely arrivals. Consumers frequently find the period pants comfortable, well-fitting, and effective at preventing leaks and odors. Many appreciate their quality and how they feel like normal underwear, making them a preferred alternative to other products. However, some customers also noted concerns regarding product quality and effectiveness. Some people experienced issues with the product not being leak-proof or finding the padding insufficient. Additionally, a few other people also felt that customer service was unresponsive, leading to difficulties with refunds or incorrect orders.

What people talk about most

Product

Users describe ambiguous interactions with product, with many praising the quality, fit, and effectiveness of... See more

Quality

Customers consistently note ambiguous experiences with quality, with some praising the products as high... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the swift and quick shipping... See more

Order

People report ambiguous experiences with order, with some finding the process easy and delivery quick, even... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Great service and fast delivery but not a fan of the product itself, panties were very thick and unflattering.

Company replied

Rated 5 out of 5 stars

I have bought other brands of period underwear before but both my teenage daughters prefer Bodyform. They do admittedly wear them with a pad for convenience at school but they find them comfortable an... See more

Rated 5 out of 5 stars

I've ordered twice from bodyform and am so happy with the period pants! I was skeptical about leaking and smells but I've never had any issues. They trap liquid well, there are no smells and very easy... See more

Rated 5 out of 5 stars

Overall fine. Post was fast. I bought the period pants before as they are comfortable and healthier than disposable pads. Eventhough, the period pants are expensive, in long term they save you money... See more


Company details

  1. #54 of 56 best companies in Underwear shop
  2. #532 of 600 best companies in Clothing Shop
  3. #32 of 38 best companies in Lingerie shop
  4. #34 of 38 best companies in Swimwear shop
  5. #231 of 255 best companies in Ladies' clothes shop

Contact info

3.6

Average

TrustScore 3.5 out of 5

130 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically takes over 1 month to reply

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3.6

All reviews

(130)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love Bodyform- the only brand I can use!

I love Bodyform- I hate Always pads, that are so plasticky, highly perfumed and really irritate my skin.

Bodyform are comfy, feel natural and don’t cause irritation. I’m worried that it’s increasingly hard to find Bodyform in the shops- especially the night time pads. And I’m even more worried having read these reviews! Please keep stocking bodyform in as many shops as possible!

2 October 2024
Unprompted review
Rated 2 out of 5 stars

Not great material

Not great material, come apart after wearing them all day, supermarket ones are cheaper and better, only bought these as the were cheapest super size pads available in corner shop, the other known brand was about £1 dearer, usually stick to cheaper supermarket ones as they are better value for money and judging by bodyform better quality as well.

13 August 2024
Unprompted review
Rated 1 out of 5 stars

Bought some period knickers and they…

Bought some period knickers and they were horrid! The fabric was so rustly and itchy fabric. Sounds like you have a carrier bag in your pants when you walk. Unable to refund ANY opened items even if you try them on over clothes and you will need to pay delivery to return to them. Do not buy from Bodyform!!! You can buy good quality from M&S and they won’t rip you off!

30 July 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience ever!!

Worst experience ever!!!
After heavy bleeding I thought I would try there period pants and evening shorts.
I brought £200 worth of items and then paid £6 delivery for next day delivery (I was in so much pain and heavy bleeding I needed these items asap)
I took 2 weeks for my items to arrive even after I paid for next day delivery.
I had to order alternative pants because I needed my order asap so I thought if I emailed the company and explained I can just return the unopened unused items.
They said that I can return using my own postage cost ect. But I am now out of pocket of £12 delivery for two services because of the lack of customer service. Now they are saying they have not received my returned items even though it’s been sent delivered and signed for!! I will be taking this higher as surely companies cannot treat people so unfairly. I definitely would not recommend this brand. Beware | shop safe.

25 April 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely diabolical

Absolutely diabolical. Took the plunge and bought period underwear. Thinking bodyform was a trustworthy brand I stupidly didn’t do my research. They arrived. Opened all 3 pairs and wow. Nappy in a pair of pants much? Because they have been opened they won’t refund them. Oh sorry…. As a new customer they will refund ONE pair. Of course, it’s at my expense to return their awful product. Do not. I repeat DO NOT buy their underwear. Stick to WUKA and ModiBodi. Trash company with trash values.

15 February 2024
Unprompted review
Rated 1 out of 5 stars

They’ve changed. Now awful.

Their sanitary towels used to be brilliant. I never understood why anyone would buy Always over Bodyform. I found Always would practically disintegrate overnight, twisting inside and making a mess. Bodyform we’re never like that… until now?! What on earth has happened?! They don’t last half a day before the inside layers are a crumpled mess! I googled to see if anyone else had noticed and seeing all the awful reviews here it seems a once reliable brand has gone to pot! Will be finding a different brand.

23 December 2023
Unprompted review
Rated 1 out of 5 stars

Horrible and thin

I have used Bodyform for over 15 years and can honestly say they used to be absolutely great they were thick and I never leaked.
Now I have to change my pads so much more because they are so thin they leak. I am constantly running back and forth to toilet at work to check for leaks.
The night time ones are useless as well
I am very disappointed with this brand now.
Please go back to how they used to be

5 November 2023
Unprompted review
Rated 1 out of 5 stars

It caused me candida

It caused me candida, first, I thought it's from something else, but I noticed every time I use there pads it starts with lump in the vulva, then it hurts and burns like hell, with smelly excretion, my doctor said to not use them anymore, they come under different name in other countries called (Nana) from the same company, they both caused me the same. If there is 0 star I would click it

6 September 2023
Unprompted review
Rated 1 out of 5 stars

Awful customer services and products.

Awful customer services and products.

DO NOT PURCHASE.

I ordered 3 period pants, using the size generator provided by them on their own website. The generator advised to buy a large according to my measurements. Upon receiving the three items, all different styles - I open them to check how they look. All 3 were massive and no where near my size, I emailed the customer services regarding this issue, to let them know the pants weren't even tired on let alone used. An automated useless response from them below. DO NOT waste your money on something that is clearly a money making scheme - for people that have never used period pants before STAY AWAY from bodyform. They have made sure that you have to open each individual package, so if you order more than one you cannot return any.

I now have 3 hideous period pants that are too big to wear and for anyone wondering what they look like.. they are visibly thick and have a visible pad area in comparison to other brands l have seen.

In todays climate this is a complete con, a company who knows that they have a good product don't need to use such tactics - boycotting all bodyform products.

£60 down the drain and this was as I had a voucher so it would have been almost £80 without it.

Thank you for contacting us with regards to your order. We currently offer a Money Back Guarantee for our first-time customers, which means we will refund your first pair (excluding shipping costs). For more information and to make a claim please visit the link below.

Furthermore, we offer a returns system which allows you to return your product in its original packaging within 14 days of receipt of goods in return for store credit or a refund. Products that have been opened or damaged cannot be refunded. As you must return the goods to us at your own cost and risk, we recommend using a tracked service as we cannot be held liable if the parcel is lost or damaged in transit. We aim to issue refunds or grant store credits within 14 days of receipt of the returned items. All refunds are made to your original payment method.

If you have any unopened items and wish to return them this way, please let us know and we will provide the returns address and a unique reference number for you to write on the packaging.

Yours sincerely,

Bodyform Customer Services

20 March 2023
Unprompted review
Rated 1 out of 5 stars

I think it’s disgusting how you put a…

I think it’s disgusting how you put a pad in your advert on tv with blood onit.me as a female find in really unnecessary for that too be shown and would love too see it removed from tv advertising. Even my children n husband was disgusted

23 February 2023
Unprompted review
Rated 1 out of 5 stars

A very dissatisfied customer!

Used bodyform for YEARS and all of a sudden since they've changed their packaging, none stop irritation and rash, causing me to stop wearing pads half way through the week. Complained to customer services, and guess what... NO RESPONSE!! I guess they don't care about their buyers health! Very disappointed, taking business elsewhere to those who care about womens health!

27 August 2022
Unprompted review
Rated 1 out of 5 stars

Hideous customer service and appalling…

Hideous customer service and appalling period pants. I have a couple of pairs of modibodi period pants which are amazing. The ones from Bodyform might as well come with a sign for your clothing to tell everyone you have your period the padding is so thick. They also feel incredibly plastic. Stupidly made the mistake of ordering two pairs and I’m unable to return them via the same process so will have to pay two return costs. Absolute rubbish. Product rubbish and customer service is rubbish. AVOID

19 July 2022
Unprompted review
Rated 1 out of 5 stars

Currently have a hard lump on my…

Currently have a hard lump on the inside of my vulva lip....Was happily using a different brand/company's sanitary pad all week with no problems, I then used a bodyform pad as a back-up spare as I'd ran out of the other Company's pad, and the same day a big lump has come up on my Vulva lip. This is not the first time either as I've had a lump using their pad before but not as big as this time.

28 March 2022
Unprompted review
Rated 1 out of 5 stars

AVOID POORLY MADE PERIOD PANTS!

Ordered the period pants to do my for the environment and well.
All was ok at first except that my friend got an 4 identical pairs in M&S for the same price I paid for 2.

I put them in the wash as the label advises.

Dear lord. They have bobbled at the pad and if they isn’t enough everything black that went into the wash is now covered in bits of the pad.
Sweaty Betty leggings the lot.

AVOID.
Not worth the price these will cost you let alone to poor making of these.

Go to M&S.

24 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Have used these for many years with no problems. They are thin and comfortable and feel just like your underwear.

7 October 2020
Unprompted review
Rated 4 out of 5 stars

Quality and comfort

I am happy with the quality, discreet packaging,and level of absorbancy of this product,I have a light to medium flow which is sufficient for me I felt this product comfortable and breathable which is a plus for me.

25 August 2020
Unprompted review
Rated 3 out of 5 stars

3 star? Surely not?!

The maximum star rating I could give any sanitary product is 3 that's because they're not wide enough for night time. I stick 2 together, side by side, to create a more effective product because they are otherwise inefficient for an 8 hour period of sleep. Are they designed by women? Surely not!

17 April 2020
Unprompted review

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