On the whole I do think the new Culligan water filter is an improvement on the older Zero version. The TDS meter is easier to read, the jug doesn't spill like the older version and it is easier to cl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is better than the old Zero version which was always difficult to clean and checking the filtration level was a pain. This new design is studier and the filtration indicator is better but the ju... See more
Company replied
Ive been using zerowater for about 4 years now. Amazing company with a fantastic product. My water reading is around 187 from the tap, Absolute joke! Once its filtered reading is 000. Each filter last... See more
Company replied
Thank you for responding so fast to my order for filters. Regretfully DPD did not deliver my filters to my home but decided I was not at home, without the bother of ringing my doorbell. I’m seriousl... See more
Company details
- #28 of 28 best companies in Water Filter Supplier
- #14 of 14 best companies in Water Purification Company
About Culligan with ZeroWater Technology
Written by the company
Culligan with ZeroWater Technology is the new standard for kitchen-top filtration, engineered to filter 99.9% of dissolved solids and harmful contaminants including lead, total PFAS (forever chemicals), pharmaceuticals, pesticides, and more.
Our range of premium jugs & dispensers are perfect for all households - so whether you're looking for a small jug for solo sipping, or a larger dispenser for your busy kitchen, we've got you covered.
We don't hide behind averages or talk in generalisations, which is why all our performance data & testing is available for everyone to see. After all, we're proud of our products, and want you to be safe in the knowledge that we do exactly what we say.
Why Culligan ZeroWater?
Written by the company
- Cleaner Water starts at Zero
- Our advanced 5-stage filters are engineered to filter 99.9% of dissolved solids and harmful contaminants including lead, total PFAS (forever chemicals), pharmaceuticals, pesticides, and more.
- Backed by science, for all to see
- We don't hide behind averages or talk in generalisations, which is why all our performance data & testing is available for everyone to see. After all, we're proud of our products, and want you to be safe in the knowledge that we do exactly what we say.
30-day guarantee
We reduce your water to Zero, or your money back
All our jugs & dispensers come with removable TDS water meters, allowing you to see for yourself exactly what's in your tap water.
Our 5-stage filters are guaranteed to remove virtually all total dissolved solids, but if we can't get your water down to 000, then you're free to send your product back for a full refund
Contact info
United Kingdom
- help@culligan.co.uk
- shop.culligan.co.uk
10% off your first order
4.1
Great
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Culligan with ZeroWater Technology
Hi Elvira,
Thank you for your kind review! We’re glad you enjoyed the quick delivery, quality filters, and great-tasting water. We appreciate your support!
Many thanks,
Diana
Good when it works
Received my dispenser within a couple of days of ordering it. First filter I used lasted about three weeks, when the digital display gets to 6 you change it. Second and third filters I've used seem to keep airlocking, water will not filter through consistently if at all. I am a bit nervous to order the fourth and fifth as they are £30 for two, the way they are performing this could end up a £60 pm subscription. Good when it works
26 December 2025
Reply from Culligan with ZeroWater Technology
Hi Kieron,
Thank you for your detailed feedback. We’re pleased to hear your dispenser arrived quickly and that you were happy with it when working as expected. We’re sorry to hear about the issues you’ve experienced with airlocking on subsequent filters—this certainly isn’t the experience we want for our customers. Our customer service team would be very happy to help troubleshoot this and ensure your filters are working correctly, or arrange a solution where appropriate. Please don’t hesitate to get in touch with us directly so we can assist further.
Many thanks,
Diana
Love the filters
Love the filters they make such a difference to the quality and taste of the water.
7 January 2026
Reply from Culligan with ZeroWater Technology
Hi Michelle,
Thank you for your lovely review! We’re so glad to hear the filters have made such a noticeable difference to the quality and taste of your water.
Many thanks,
Diana
Provides the best quality water for cooking & drinking
I have been purchasing these products for over 10 years and I am so grateful that I can be sure that I have the best quality water at home. I live in a hard water area and I would be lost without these filters!
I recently had the need to contact customer services and the issue was resolved quickly and above and beyond my satisfaction.
9 January 2026
Reply from Culligan with ZeroWater Technology
Hi Dee,
Thank you so much for your continued support over the past 10 years! We’re truly grateful for your loyalty and delighted to hear that our filters help you enjoy high-quality water, especially in a hard water area. It’s also wonderful to know our customer service team was able to resolve your issue quickly and exceed your expectations.
Many thanks,
Diana
Like the new filters and new jug
9 January 2026
Reply from Culligan with ZeroWater Technology
Hi Rosie,
Thanks for sharing! We’re excited that you like the new filters and the new jug—your support means a lot to us.
Many thanks,
Diana
I very pleased with my new jug
I very pleased with my new jug. The speed of delivery is as usual very quick.
8 January 2026
Reply from Culligan with ZeroWater Technology
Hi Alan,
Thanks so much for your review! We’re pleased to hear you’re enjoying your new jug and that our fast delivery continues to impress. Your support means a lot to us.
Many thanks,
Diana
Good product.
I am happy with this filter especially because I can clearly see how clean the water becomes. Sadly each filter only last for two weeks. After two weeks of usage the water becomes with strange flavour even with water meter showing 3.
27 December 2025
Reply from Culligan with ZeroWater Technology
Hi Ines,
Thank you for sharing your experience with us. We’re glad to hear you’re happy with the filtration performance and that you can clearly see the improvement in water quality. We’re sorry to hear about the shorter filter lifespan and the change in taste you noticed. Filter life can vary depending on the quality and composition of local tap water, including dissolved solids and organic matter, which can also affect taste even at low meter readings. Our support team would be happy to help you troubleshoot and ensure you’re getting the best performance possible—please feel free to reach out to us directly. We truly appreciate your feedback.
Many thanks,
Diana
Disappointed that I cant get the jug in…
Disappointed that I cant get the jug in my fridge door ,-maybe I missed that or maybe it should be made clearer
8 January 2026
Reply from Culligan with ZeroWater Technology
Hi Alison,
We're sorry for your disappointment.
Our jugs are proudly manufactured in the United States and are designed to fit standard American fridge doors.
Many thanks,
Diana
Ive been using zerowater for about 4…
Ive been using zerowater for about 4 years now. Amazing company with a fantastic product. My water reading is around 187 from the tap, Absolute joke! Once its filtered reading is 000. Each filter last for around a month. If your thinking about buying a filter system, I cant recommend zerowater enough, Absolute game changer 🙌
20 November 2025
Reply from Culligan with ZeroWater Technology
Hi Dean
Thank you so much for your incredible feedback and for being a loyal ZeroWater customer for the past 4 years! 🙌 We’re thrilled to hear how well the filter is working for you and that you’re seeing such a dramatic difference in your water quality. Knowing our product has been a game changer for you truly means a lot to us. Thanks again for the recommendation and support!
Many thanks,
Diana
Great product postage was quick too
Great product postage was quick too. The new filters seem quicker than the older models
6 January 2026
Reply from Culligan with ZeroWater Technology
Hello Alan,
Thank you for your great feedback! We’re glad to hear you’re happy with the product and that delivery was quick. It’s also great to know you’ve noticed improved performance with the newer filters — we appreciate you taking the time to share your experience.
I have not had a very good experience…
I have not had a very good experience with either the product or the response to my questions and request for a refund.
Essentially, please do not buy this product if you live in a hard water area. It will not perform properly and you will need to change the filter at least once per week.
Obviously in a soft water area it may work perfectly well. If only there was this information on the website, I would not have made an expensive mistake and sent so much plastic to landfill (the filters).
4 December 2025
Reply from Culligan with ZeroWater Technology
Hello,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that ZeroWater did not meet your expectations and that our response to your questions and refund request left you disappointed.
You are correct that water hardness can significantly affect filter life. In areas with very hard water, dissolved solids are higher, which can result in filters needing replacement more frequently than in soft water areas. We understand how frustrating this can be, particularly when it leads to higher costs and more waste.
Your feedback regarding clearer information on our website is important, and we appreciate you raising this. We are continually reviewing how we communicate performance expectations so customers can make the most informed decision possible before purchasing.
Thank you again for your honest feedback — it helps us improve
The product produces very clean
Very happy with this water filter.. Very clean, clear water.
24 December 2025
Reply from Culligan with ZeroWater Technology
Hi Helena,
Thanks so much for your review! We’re thrilled to know you’re enjoying the clean, clear water from your filter.
Many thanks,
Diana
The best jug water filters in my humble…
The best jug water filters in my humble opinion. I’m a naturopathic practitioner and zero water filters are excellent.
29 July 2025
Reply from Culligan with ZeroWater Technology
Hi Ali,
Thank you so much for your kind words! We’re honored to hear such positive feedback, especially from a naturopathic practitioner. We truly appreciate your trust in ZeroWater and your support.
Many thanks,
Diana
From jug to big dispenser
I had a zero water jug for years and I ve now updated with the glass big dispenser. I am very happy with my new choice because you can still use the distilled water while refilling the station, thing you cannot do with the jug. Only a suggestion: although the big distiller looks fabulous with glass and shiny inox in my kitchen, it would be nice to have an optional adjunctive base to lift it off the surface as if positioned near the sink, water may go underneath and , unless empty and lighter, it s unpractical to dry the surface underneath. I guess it all depends where it is positioned.
Overall very happy
20 December 2025
Reply from Culligan with ZeroWater Technology
Hi Giulia,
Thank you for sharing such a detailed review! We’re delighted to hear you’re enjoying the glass dispenser and that it’s been a great upgrade from your jug. We truly appreciate your thoughtful suggestion regarding an optional base—feedback like this is incredibly valuable and helps us improve. Thank you for your continued support, and we’re so glad you’re happy overall.
Many thanks,
Diana
I recommend and will buy again
I bought a ZeroWater jug and a set of filters. Everything arrived quickly, well packed, and working as expected. I recommend and will buy again.
30 November 2025
Reply from Culligan with ZeroWater Technology
Hi Cauim,
Thanks for taking the time to share your experience! It’s great to hear your ZeroWater jug and filters arrived promptly and met your expectations. We appreciate your support and hope to serve you again soon.
Many thanks,
Diana
Reply from Culligan with ZeroWater Technology
Hi,
Thanks so much for taking the time to leave a review! We’re happy to hear your order arrived quickly and that you’re pleased with the product.
Many thanks,
Diana
Great product and arrived promptly!
20 December 2025
Reply from Culligan with ZeroWater Technology
Hi Alex,
Thanks so much! We’re glad you’re happy with the product and that it arrived promptly
Many thanks,
Diana
Fantastic product love the new style…
Fantastic product love the new style jug thank you
31 December 2025
Reply from Culligan with ZeroWater Technology
Hello Denise,
Thank you for your great feedback! We’re delighted to hear you love the new style jug. Thanks for choosing Culligan and for taking the time to share your experience.
Kind Regards
Anna
Reply from Culligan with ZeroWater Technology
Hi Indra,
Thank you for your feedback! We’re glad you’re enjoying the ZeroWater filters.
Many thanks,
Diana
Reply from Culligan with ZeroWater Technology
Hi M Marynowska,
Thank you for your kind feedback! We’re happy to know you had a great experience.
Many thanks,
Diana
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.