MBT Europe 

Overall satisfied. But very poor website. There is no easy telephone contact.
No communication to consult. Should have uk telephone contact. Sizes are not available most is the sale items.

Bought brand new mbt shoes on Vinted. They came in the original box with original labels on them.
I loved the way they felt around my feet.
Was over the moon, finally good shoes!!
A week later one of the shoes started to fall apart. Holes appeared in the sole, rubber came loose, it was shocking.
So after 1 week of wearing them I can trow them in the bin. I am very very disappointed.

Your products are excellent and enable me to maintain a degree of mobility I would otherwise have long since lost. I do not take this for granted. However, I am rarely able to find brown shoes available in the two sizes I can wear.

Unfortunately I’ve had a very poor experience both with my new shoes and with MBT customer service.

The MBT shoes I purchased caused me pain in my big toe joint after wearing them for only half a day. I sent the trainers back to MBT (at my cost) explaining the problem and requesting a refund or an alternative product. My appeal is unfortunately being declined by MBT.

MBT state that no refund is possible because the shoes have been used. MBT state that the shoes will now be destroyed unless I come and collect them from their warehouse.

I spent the most money I have ever spent on a pair of trainers when I purchased the MBT trainers. The trainers caused me pain. The supplier of the trainers that caused me pain has now completely disowned them and is in my view being incredibly unreasonable as I search for a resolution.

Overall, I couldn’t be more disappointed. I’m an experienced runner with over 30 years experience of buying trainers. The MBT trainers and customer service are by far the worst experience I’ve come across during that time.

I was initially concerned that the order is being shipped from Spain and there will be additional import tax charges ( had this issue with another inline store), but no issues whatsoever, delivered within a week, good service!

excellent shoes.delivered safely and quicker than expected.very pleased

Quick, clear and reliable.
Very good!!

Great Shoes, great Job, thanks !

I have bought a few pairs of MBT's from this company and have always received excellent service. Dispatch is extremely quick. Any queries are dealt with easily and efficiently by email. Buy with confidence.

My MBT’s arrived in very good time & I am really pleased with them.

Excellent service many thanks,will be back

Frustrated that the website can't process the ' in my name. Apart from that, no major problems.

Rather a disappointing experience. On the 21st October I ordered a pair of MBT sandals. I received an invoice and the request to review MBT Europe. On 4th October I was suddenly informed that my sandals were out of stock and given a refund. I returned to Back in Action, who I have used before and, whilst I couldn't get the sandals ordered from MBT Europe, the sandals I could obtain were cheaper and arrived the next day. I'm unlikely to use MBT Europe again.

Product is great however website is very much hardwork to navigate

I was looking for my second pair of MBT’s, as I love them. My whole family wear them. Thank You!

Very poor quality, after wearing them not more than 10 times the sole is separated had to through it out.

Thank you for sorting this misunderstanding immediately; my refund showed in my account a couple of days later. I would like to suggest a small improvement in communication. Notifications when delays are inevitable, would be appreciated in future.