First time using company, ordered 2 Ansell LED batten fitting . Genuine products arrived within a day of order, well packaged and secured within a larger external box. Purchase went smoothly. Really... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The hot water heater I needed was on back order, but I decided to take a chance anyway and order by 4pm Friday, hoping it would truly arrive by Thursday as stated. I phoned on Monday to confirm this a... See more
Company replied
Replacing basic plastic SWA cable connectors, with professional standard boxes from Pratley. Shop4 for electricals had the best price deal for the items needed. The order was over £100, so the trac... See more
Company replied
Had what I needed in stock, was all of good quality at a good price, best bit was next day delivery! The delicate goods were well packaged but not excessively so!
Company replied
Company details
- #17 of 29 best companies in Electrical wholesaler
- #3 of 7 best companies in Cable provider
- #17 of 31 best companies in Electrical equipment supplier
- #31 of 73 best companies in Heating equipment supplier
- #9 of 13 best companies in Hot water system supplier
- #13 of 23 best companies in Lighting wholesaler
About Shop4 Electrical
Written by the company
Calling all electricians! Meet your new homegrown Superhero Shop4 🦸♂️
Your online electrical wholesaler for commercial and residential electrical supplies.
Because you deserve a superhero partner who truly listens and has your back from project start to powered-up finish. Your electrical success is a Shop4 mission!
Shop4 offers great discounts on electrical products to help you complete projects, big or small, on time and on budget.
Shop4 has you covered with over 15,000 electrical products across 200+ brands.
The range includes:
Explore user-friendly Shop4 website with organised categories, a search function, and quick order by product code.
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Next-day delivery anywhere in the UK - on most of the products.
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Free delivery on orders over £100 ex VAT- on the UK mainland.
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In-house customer service team - reach them by phone, chat, or email.
Contact info
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Good price and in stock
Good price. In stock. Easy internet purchase. Fast delivery by a good national carrier. Delivery in the designated 1 HR time slot. Well packed. Could not be more perfect.
26 May 2026
Reply from Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you Jon for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
My second time of using a brilliant…
My second time of using a brilliant customer service it was on a small order, but I left out some details on the order and within minutes I had a polite phone call to confirm and correct a mistake that I had made Thankyou to that staff member.
21 May 2026
Reply from Shop4 Electrical
Thank you Gary for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you Gerald for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you Clifford for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Excellent service from Shop4Electrical.
Very pleased to have come across Shop4Electrical. It took some research to find a PIR wall light in white, in the style that I was looking for. A couple of companies took my order only to say the lamps were no longer available in white! The lamps from Shop4Electrical were ordered, in white, and received very promptly. They are up and working, exactly as expected. Very happy with my purchase.
19 May 2026
Reply from Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you Paul for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Ordered a Greenwood CMEV.4eHT central…
Ordered a Greenwood CMEV.4eHT central extract unit to replace the 19 year old original. Similar size with just a few changes to the housing. Quick delivery with tracking. Works fine.
20 May 2026
Reply from Shop4 Electrical
Thank you Martin for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Not sure what i needed so spoke to…
Not sure what i needed so spoke to someone in the store they assured me what I needed and how much to order which I did and delivery was next day what’s not to like
13 May 2026
Reply from Shop4 Electrical
Thank you Vic for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Product never arrived via DPD due to in…
Product never arrived via DPD due to in correct address. When I found out the service was poor to correct in time. I used another company and product arrived next day.
20 May 2026
Reply from Shop4 Electrical
Hi Paul,
Sorry for the Courier issue, we will be refunding in full,
Regards,
Andy
I contacted the company
I contacted the company, as I wasn’t sure about the item that I needed to replace an existing light fitting. They were very helpful and confirmed what I needed. They advised that they would have to order the item in, as they didn’t have it in stock. Three days later, they advised that it in stock. I phoned to request an alternative delivery address, as I was going away for a few days. Once again, so very helpful and accommodating. Great customer service!!
19 May 2026
Reply from Shop4 Electrical
Thank you Pam for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Very fast shipping and always reliable!
12 May 2026
Reply from Shop4 Electrical
Thank you Jamie for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you Jacek for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Great price
Great price, good communication emails and fast delivery, great company to order from
18 May 2026
Reply from Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Top Seller.
Unbeatable item price, with next day delivery at a modest cost and we'll packaged. This is my second purchase from Shop4 Electrical and very satisfied. Top seller.
18 May 2026
Reply from Shop4 Electrical
Thank you Gordon for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
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