First time using company, ordered 2 Ansell LED batten fitting . Genuine products arrived within a day of order, well packaged and secured within a larger external box. Purchase went smoothly. Really... See more
Company replied
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Review summary
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Reviews shaping this summary
The hot water heater I needed was on back order, but I decided to take a chance anyway and order by 4pm Friday, hoping it would truly arrive by Thursday as stated. I phoned on Monday to confirm this a... See more
Company replied
Replacing basic plastic SWA cable connectors, with professional standard boxes from Pratley. Shop4 for electricals had the best price deal for the items needed. The order was over £100, so the trac... See more
Company replied
Had what I needed in stock, was all of good quality at a good price, best bit was next day delivery! The delicate goods were well packaged but not excessively so!
Company replied
Company details
- #17 of 29 best companies in Electrical wholesaler
- #3 of 7 best companies in Cable provider
- #17 of 31 best companies in Electrical equipment supplier
- #31 of 73 best companies in Heating equipment supplier
- #9 of 13 best companies in Hot water system supplier
- #13 of 23 best companies in Lighting wholesaler
About Shop4 Electrical
Written by the company
Calling all electricians! Meet your new homegrown Superhero Shop4 🦸♂️
Your online electrical wholesaler for commercial and residential electrical supplies.
Because you deserve a superhero partner who truly listens and has your back from project start to powered-up finish. Your electrical success is a Shop4 mission!
Shop4 offers great discounts on electrical products to help you complete projects, big or small, on time and on budget.
Shop4 has you covered with over 15,000 electrical products across 200+ brands.
The range includes:
Explore user-friendly Shop4 website with organised categories, a search function, and quick order by product code.
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Next-day delivery anywhere in the UK - on most of the products.
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Free delivery on orders over £100 ex VAT- on the UK mainland.
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In-house customer service team - reach them by phone, chat, or email.
Contact info
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple to use website and fast…
Simple to use website and fast delivery, exactly what we required
14 May 2026
Reply from Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Excellent service from easy to navigate…
Excellent service from easy to navigate web site to on site delivery whilst pricing remained competitive.
14 May 2026
Reply from Shop4 Electrical
Thank you Phil for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Very helpful honestly in stock fast…
Very helpful honestly in stock fast delivery brilliant
13 May 2026
Reply from Shop4 Electrical
Thank you Nick for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Wide range of products at competitive…
Wide range of products at competitive prices and fast delivery. Excellent customer service when I had issues with my original idea. Definitely recommend!
12 May 2026
Reply from Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Very straightforward and fast
11 May 2026
Reply from Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you Anthony for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Found what I was looking for in no…
Found what I was looking for in no time,placed the order as a guest as quicker for me and paid. Items were boxed well and delivered in 2 working days as advertised with no issues.
Thank you for great service.
11 May 2026
Reply from Shop4 Electrical
Thank you Ian for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reasonable pricing and fast delivery
1 May 2026
Reply from Shop4 Electrical
Thank you Bob for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Order split by courier FedEx resulting…
Order split by courier FedEx resulting in only two thirds of order being delivered 2 days after order placement. Remaining third still missing after 7 days and FedEx now have no tracking.
7 May 2026
Reply from Shop4 Electrical
Hi John
Sorry we do not appear to have contact from you with reference to the delivery issue with FedEx, on checking the tracking the final part of your delivery will be with you today,
Regards,
Andy
Great service and great prices
Great service and great prices.
Delivered promptly and helpful staff.
Recommend highly
17 April 2026
Reply from Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
No response.…
You did not respond to my enquiry/your form.
It was the wrong switch! I want my money back please.
I filled your form for rebate as the wrong switch was sent . I sent the form a few days after the switch arrived. But no response.
8 April 2026
Reply from Shop4 Electrical
Hi Steve,
Sorry we have had no contact from you, you order was delivered by DPD on 09/04/26? so a little unfair to leave a 1 start review in this instance without getting in touch with us to give us the opportunity to put things right ,
Regards,
Andy
Delivered extremely quickly
6 May 2026
Reply from Shop4 Electrical
Thank you Phil for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you Pat for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Competitive price and speedy despatch
28 April 2026
Reply from Shop4 Electrical
Thank you Dave for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
I purchased some armoured cable to run…
I purchased some armoured cable to run power to my customers stables. The priced was the cheapest onthe Internet for good quality cable. Delivery was fast 2 days. I will buy from Shop4Electrical for my next job.
27 April 2026
Reply from Shop4 Electrical
Thank you Robert for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you Paul for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Easy ordering
Easy ordering, decent price! Disappointed with delivery time but this was down to mistake by local courier!
27 April 2026
Reply from Shop4 Electrical
Thank you Robert for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, sorry for the Courier issue but we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you Rich for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Highly recommended
I needed to replace a vent in my bathroom. The first item was faulty and it was replaced straight away. The process was very smooth. Premium courier service (FedEx and Dpd) and competitive prices.
28 April 2026
Reply from Shop4 Electrical
Thank you Riccardo for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
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