Shopanydeals Reviews 

364
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Helen Tang was prompt in getting back in contact with us about the wrong diamonds. We appreciate the honest answers. And the credit towards our next order. Very pleasant with us. Thank you for your he... See more

Rated 4 out of 5 stars

I contacted the company because, I hadn't received my order. They let me know it had been delivered, but come to find out, the delivery person left the package at the wrong house, across the street fr... See more

Rated 5 out of 5 stars

I have ordered from Shopanydeals several times. The quality is excellent. I had a small incident with one of the pre framed picture and the customer service was quick and problem was solved extremely... See more

Rated 5 out of 5 stars

Helen in CS solved my issue to the best of her ability. She made sure that her customer was satisfied. Outstanding customer service is a number 1 priority when you have an issue and Helen solved my i... See more

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4.4

Excellent

TrustScore 4.5 out of 5

364 reviews

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No history of asking for reviews

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4.4

All reviews

(364)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unhappy Customer

I made an order on February 2,2024 and found out the items are no longer in production. Been trying to email them asking for a refund but the emails keep coming back as postmaster@ undelivered. It’s very frustrating that I can’t get hold of Shopanydeals

2 February 2024
Unprompted review
Rated 1 out of 5 stars

How do you contact…

How do you contact service@shopanydeals? I sent email via outlook and they go to junk. Postmaster says undeliverable.

7 February 2024
Unprompted review
Rated 5 out of 5 stars

Good customer service

When I got my order it literall Fell apart. After contacting the company they responded quickly to replace the parts. I would order from them again.

26 January 2024
Unprompted review
Rated 5 out of 5 stars

Problem I hope is solved

Whoever helped seemed to be very friendly, although it took awhile for them to understand what I needed, things worked out for the best
Thank You Very Much!!

28 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent after sale service

I made a mistake with my delivery address. Shopanydeals fixed my problem immediately. I thank you for your excellent after sales service. Best online shopping experience. Can't wait to receive my order and will be placing many more. Thanks for your excellent client service. Mrs Lombard

15 January 2024
Unprompted review
Rated 5 out of 5 stars

…Diamond Dotz

Very impressed with how fast they respond to my e-mails. Very efficient with solving a problem I had. Very pleasant and I enjoy doing business with them. I have order alot from them and will continue doing business with this company. Will not buy from anyone else but them. I thank them for all my purchases and love their products. The Customer service is remarkable in my opinion.

13 December 2023
Unprompted review
Rated 1 out of 5 stars

No delivery

The website popped up on my phone and I ordered a crystal kit to make six mandala coasters, over a month ago now. They looked really pretty.
However I got no confirmation of the order and I am still waiting for the product to arrive. I cannot see any way to contact the company. Can you please get in touch with me?

29 November 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Very patient and understanding staff that make sure all issues are resolved very quickly. Even when I made the mistake and they were very nice about it. Good service and didn't have to wait long at all for my order.

28 November 2023
Unprompted review
Rated 4 out of 5 stars

Awesome

I have got a lot of products from here and on the very rare chance there’s an issue it always handled promptly and handled well. I love diamond dotz and won’t go to anyone else cuz everywhere else is expensive. You get great product for great prices.

11 November 2023
Unprompted review
Rated 2 out of 5 stars

Order delivered 31/10/2023

Order delivered 31/10/2023
2 x broken goods inside package
Incorrect item sent with the diamonds don’t even match.
Not happy with order at all.

31 October 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! Merry has been awesome in helping me add a product to my existing order, on a timely basis! Very customer oriented company.

29 October 2023
Unprompted review
Rated 5 out of 5 stars

Caring and courteous company

My product was shipped in a timely manner. When received there were 2 broken snowmen. I sent an email with pictures and they sent replacements for them right away. It was a great experience to deal with a caring and courteous company. The snowmen and Christmas trees are the cutest things ever. They are going to make great Christmas presents

23 October 2023
Unprompted review

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