Shopanydeals Reviews 

364
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Helen Tang was prompt in getting back in contact with us about the wrong diamonds. We appreciate the honest answers. And the credit towards our next order. Very pleasant with us. Thank you for your he... See more

Rated 4 out of 5 stars

I contacted the company because, I hadn't received my order. They let me know it had been delivered, but come to find out, the delivery person left the package at the wrong house, across the street fr... See more

Rated 5 out of 5 stars

I have ordered from Shopanydeals several times. The quality is excellent. I had a small incident with one of the pre framed picture and the customer service was quick and problem was solved extremely... See more

Rated 5 out of 5 stars

Helen in CS solved my issue to the best of her ability. She made sure that her customer was satisfied. Outstanding customer service is a number 1 priority when you have an issue and Helen solved my i... See more

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4.4

Excellent

TrustScore 4.5 out of 5

364 reviews

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4.4

All reviews

(364)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service

Il am so happy with the timely response when 8 need customer service or have a question about diamond art painting or beads. I will definitely use this company more.

4 November 2022
Unprompted review
Rated 5 out of 5 stars

I have used this company for many years…

I have used this company for many years now and any issue I’ve had was always fixed. It may take awhile to receive the order, but I make sure I have time to wait. Keep extras on hand.
The price is good, if I had to pay more I wouldn’t do as many as I have.
I tell everyone to use them.
Keep up the good work!

1 November 2022
Unprompted review
Rated 5 out of 5 stars

This company is the best

This company is the best. I only order through them. I’ve been with them 3 years that’s when I took up Diamond Painting. I have done 30+Pictures and 8 custom paintings. There custom are nice. Good canvas. Ready to order a couple more.

31 October 2022
Unprompted review
Rated 5 out of 5 stars

absolutely fantastic service and really…

absolutely fantastic service and really good priced and awesome people if you have a problem. which is very rare, there designs wish you had lots of money , i struggle to contain my self from spending a fortune,
its a must to try x

22 October 2022
Unprompted review
Rated 5 out of 5 stars

happy

I am very happy with my order . had a small miss under standing. they fix it right away.
will order again soon.
I just wish shipping did not take so long.

12 October 2022
Unprompted review
Rated 5 out of 5 stars

Wrong Diamonds

One of the paintings I ordered had the wrong diamonds. They were quick to respond and send the proper ones. I have bought from them many times and will continue to do so.

10 October 2022
Unprompted review
Rated 4 out of 5 stars

Items are in Australian warehouses but they still charge aussies an exchange rate applied to purchases

Very happy with my recent purchase and interaction with the customer service team, they were quick to answer my questions, I was able to deal with the same person on more than one occasion, which is great and I love my product I purchased, unless they respond to my question about why I was charged an exchange rate on Melbourne/Sydney based items, I won;t be shopping with them again, the diamond art products are beautiful, UPDATE......the only 1 thing I would say is the exchange rate on my purchase, I don't understand why they charged me the exchange rate when my items came from their warehouse in Melbourne/Sydney and I live in NSW Australia, so even if my items came from Melbourne their should NOT be an exchange rate of nearly $30 applied to my purchase, my purchase total was $56.99 but by the time the exchange rate was added it came out at $87.70....customer service have been nice and quick in regards to my previous questions but since I emailed a couple of days ago about why I was charged an exchange rate, they have failed to respond.

14 September 2022
Unprompted review
Rated 5 out of 5 stars

wonderful shopping experience

I have purchased from this company multiple times and each time has been a wonderful experience and their customer service is very helpful

3 September 2022
Unprompted review
Rated 4 out of 5 stars

I love ordering from Shopanydeals

I love ordering from Shopanydeals. Products are priced decently. Have ordered many times and one bad experience where not all colors came with a diamond kit. But they are making good by sending them. Definitely would recommend them.

12 August 2022
Unprompted review
Rated 5 out of 5 stars

I enjoy shopping with shopanydeals

I enjoy shopping with shopanydeals. I've used their diamond dot paintings and keychains, cross stich projects and storage boxes. They are very helpful with any problems and respond quickly. I would and have recommended them to friends and family.

12 August 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional All-Round Experience

I have found exceptional items and very reasonable prices. What I do cherish is their Customer Service. You may have to message them a few times, but they have always found the answer(s) that I have been looking for.

10 August 2022
Unprompted review
Rated 5 out of 5 stars

Diamonds

Hi there,
I had a small problem of being short of diamond gems for my diamond art picture,
once verified this company truly bent over backwards to help me out and have them delivered. A pleasure doing business with.

5 August 2022
Unprompted review

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