ShopBack New Zealand Reviews 

2,371
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,409 reviews, reviewers had a great experience with this company. Customers genuinely love how simple the mobile application is to set up and navigate daily for earning automatic cash back on regular purchases. Consumers also really enjoy playing the interactive games and discovering a fantastic wide range of rewarding perks directly through the convenient mobile platform. However, some customers also noted that waiting for payouts can take quite a long time and certain cashback amounts experience frustrating processing delays. A few people mentioned ongoing issues with missing rewards or encountering unexpected difficulties when trying to successfully withdraw their accumulated funds from accounts.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently highlighting that the platform is very... See more

Refund

Reviewers highlight ambiguous aspects of refund, expressing a mix of satisfaction and frustration. While some... See more

Application

Reviewers mention positive feedback about application, highlighting that it is very easy to use and provides... See more

Value for money

Consumers find value for money to be positive, appreciating the opportunity to earn real cash back and... See more

Product

People report ambiguous experiences with product features, with opinions heavily divided on the platform's... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It can be a bit confusing to see if the deal has gone through but it is a good bet its working if you go through the Shopback page. Once putting everything through then you get notified if the deal w... See more

Company replied

Rated 5 out of 5 stars

It's a no Brainer. Money back without doing anything. The days where there is a upgrade are excellent. If you've got a holiday coming up, you can get a decent amount back.

Rated 5 out of 5 stars

✨️ Amazing ❕️ Just have to remember to go through the Shopback app before paying for your order, that's all you need to do, then wait a month or so & the money is available to withdraw - easy peezy ☺... See more

Rated 5 out of 5 stars

This is a great way to get some extra dollars, just for doing everyday stuff, I have earned $140 so far, just from playing some games and shopping through the app on things I buy all the time..

Company replied


Company details

  1. Cashback provider

About ShopBack New Zealand

Written by the company

Get paid to shop with ShopBack Cashback Rewards! ShopBack is New Zealand's largest and most popular Cashback rewards site.

Contact info

4.2

Great

TrustScore 4 out of 5

2k reviews

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Asks customers to review

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4.2

All reviews

(2,371)

1,387 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely great appp

Absolutely great appp. Lovely options for shops plus good rebates

27 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Thank you for the great feedback! We're really glad the range of shops and the rebates have both worked out well for you.

Rated 5 out of 5 stars

Works great!

Works great!

5 September 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Thank you for taking the time to share this! We're really glad it's been working great for you.

Rated 1 out of 5 stars
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Thanks for the suggestion! We don't currently offer free goods directly, but we'll pass this feedback on to the team as something worth considering.

Rated 4 out of 5 stars

Love that you accumulate money to spend…

Love that you accumulate money to spend on other things you may want

30 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Thank you for this! We're really glad accumulating money to spend on other things has felt worthwhile for you.

Rated 1 out of 5 stars

Needs full survellaince of your phone

Needs full survellaince of your phone, no ability or instruction to turn this off. Have deleted the app

6 September 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Thanks for raising this, we take privacy concerns seriously. We don't want the app to feel like surveillance with no way to manage what it accesses, so we'd like to understand exactly which permissions concerned you. If you're open to it, email us at care@shopback.co.nz with more detail, and we'll pass this on accurately to our product team.

Rated 2 out of 5 stars

Trial look

So many ads. A bit slow to load. But still navigating the site only used a few times so far. Would be great if there was a feature where you could load up your receipts for cash back

5 September 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Thanks for the honest feedback! Sorry the ads and load times have been a bit much while you're still finding your way around. Really like the idea of uploading receipts for Cashback too, we'll pass that suggestion on to the team, genuinely useful input.

Rated 5 out of 5 stars

It is easy to apply discounts

It is easy to find the possible cash back from brands. Not complicated

28 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Glad it's straightforward finding the Cashback on offer, thank you!

Rated 5 out of 5 stars

Easy simple

Ive yet to receive a cash out but looks very promising

30 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Thanks for this! Hope the cash out lands smoothly for you when it comes through.

Rated 5 out of 5 stars

App easy to use

App easy to use. Totally legit. Love the perk of getting money back.

3 September 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Really glad it's felt legit and easy to use, thank you! Getting a bit of money back is always a nice perk.

Rated 3 out of 5 stars

It’s takes way to long to confirm and…

It’s takes way to long to confirm and track

3 September 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Sorry the confirmation and tracking time has felt slow, we know that wait isn't fun. If a specific order is taking longer than expected, email us at care@shopback.co.nz and we'll take a look.

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