It can be a bit confusing to see if the deal has gone through but it is a good bet its working if you go through the Shopback page. Once putting everything through then you get notified if the deal w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It's a no Brainer. Money back without doing anything. The days where there is a upgrade are excellent. If you've got a holiday coming up, you can get a decent amount back.
✨️ Amazing ❕️ Just have to remember to go through the Shopback app before paying for your order, that's all you need to do, then wait a month or so & the money is available to withdraw - easy peezy ☺... See more
This is a great way to get some extra dollars, just for doing everyday stuff, I have earned $140 so far, just from playing some games and shopping through the app on things I buy all the time..
Company replied
Company details
About ShopBack New Zealand
Written by the company
Get paid to shop with ShopBack Cashback Rewards! ShopBack is New Zealand's largest and most popular Cashback rewards site.
Contact info
New Zealand
- care@shopback.co.nz
- shopback.co.nz
4.2
Great
2k reviews
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Reply from ShopBack New Zealand
Thanks for this! Glad it's been easy to buy with fast delivery.
I did a withdrawal from my account back…
I did a withdrawal from my account back in July and I still haven't received it. I've received alot of emails saying it's been paid and yet I still haven't received it. Is this Shopback a scam!
3 September 2026
Reply from ShopBack New Zealand
Hey, we're really sorry to hear this, and we totally understand the frustration of seeing payment confirmations without actually receiving the money, especially after this long. We can absolutely confirm ShopBack isn't a scam, but this definitely isn't the experience we want you to have.
We'd like to look into your withdrawal directly and sort this out, so please email us at care@shopback.co.nz with your account email and the withdrawal date, and we'll chase this up for you.
ShopBack have amazing communication and…
ShopBack have amazing communication and are super quick. Love the notifications on the different companies and associated discounts/ cashback
26 August 2026
Reply from ShopBack New Zealand
This made our day! So glad the notifications and updates are landing well for you, we'll keep at it.
Excellent way to make money back
Excellent way to make money back. Great range of shops, games and surveys.
2 September 2026
Reply from ShopBack New Zealand
Thank you for this lovely review! Really glad you're enjoying the range of shops, games and surveys.
Anything that gives money back us…
Anything that gives money back is really appreciated in this tough climate
26 August 2026
Reply from ShopBack New Zealand
Thanks so much for sharing this, it genuinely means a lot. Glad ShopBack is helping make things a bit easier right now.
They dont honor the big payouts
They dont honor the big payouts. Just the chump change ones. Dont fall for this money spending scam.
4 September 2026
Unprompted review
Reply from ShopBack New Zealand
Hey, sorry to hear this didn't feel right for you. We definitely don't want anyone feeling that way about their payouts. Cashback amounts do depend on what each retailer sets for that purchase, but we'd really like to look into your account directly. Could you email us at care@shopback.co.nz, so we can check what happened?
Reply from ShopBack New Zealand
Ha, love this! So happy to hear we've exceeded your expectations.
User friendly
The app is easy to use and it doesn't take long to start earning rewards.
25 August 2026
Reply from ShopBack New Zealand
Great to hear, thank you! Glad you found it easy to get started and earning quickly.
Great surveys on offer
1 September 2026
Reply from ShopBack New Zealand
Cheers for this! Glad you're enjoying the surveys.
The app is very easy to use
The app is very easy to use. I had already received cashback but not withdrawn yet. It takes time for cash back to be tracked and appeared in your account.
25 August 2026
Reply from ShopBack New Zealand
Appreciate the feedback. Glad it's easy to use overall. Tracking time does vary by retailer, but once confirmed you'll be able to withdraw it. If it's taking a while, email us at care@shopback.co.nz, and we'll check on it.
Very easy to use
Very easy to use. Payment was effortless to apply for and received in 2working days
25 August 2026
Reply from ShopBack New Zealand
Thanks heaps! Glad the payment came through smoothly and quickly for you.
Reply from ShopBack New Zealand
A 10/10, we'll take that! Really appreciate the support.
I like what they offer it's great 😃
29 July 2026
Reply from ShopBack New Zealand
Thanks for this! Glad you're enjoying what's on offer.
Very disappointing experience
Very disappointing experience. The service was poor, and I was not happy with the overall experience. I would not recommend it.
31 August 2026
Reply from ShopBack New Zealand
Sorry to hear your experience wasn't a good one, that's definitely not what we want for you. We'd love the chance to understand what went wrong and make it right, so please reach out to us at care@shopback.co.nz with a bit more detail.
Easy to use
Easy to use app & easy to go into other apps liked to this enjoyable games
29 August 2026
Reply from ShopBack New Zealand
Nice one, thank you! Glad you're enjoying hopping between the app and the games.
Being able to get cash back is helpful…
Being able to get cash back is helpful especially when struggling financially every penny counts
23 August 2026
Reply from ShopBack New Zealand
Thank you for sharing this, it really means a lot to hear. Glad every bit of Cashback is helping.
I don’t like that my cashback was not…
I don’t like that my cashback was not tracked and got declined
22 August 2026
Reply from ShopBack New Zealand
Sorry to hear your cashback got declined, that's frustrating especially when tracking doesn't go through properly. Declines usually come from the retailer's side based on how they report the sale, but we're happy to dig into your specific case. Drop us an email at care@shopback.co.nz with your order details.
The app uses up a lot of space
The app uses up a lot of space, the cashback is tiny, and over all, the experience is tacky and scammy
29 August 2026
Reply from ShopBack New Zealand
Sorry it's felt this way for you. We definitely want the app and the Cashback to feel worth your while, not the opposite. We'd love to understand more about what happened on your end, so reach out to us at care@shopback.co.nz and we'll take a proper look.
Easy to navigate
23 August 2026
Reply from ShopBack New Zealand
Thanks so much! Glad it's easy to get around.
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